Reviews
Mario and the service team are always a pleasure to deal...
Mario and the service team are always a pleasure to deal with. I won’t take my Jeep anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking time to leave a review of our team! Customer service is our top priority so we are glad to hear that Mario and his team were able to provide that for you. Please let us know if there's anything else we can do for you!
Very nice people to deal with. No pressure. Very...
Very nice people to deal with. No pressure. Very pleased with my new Ram 1500
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the amazing review! We're happy to hear you're pleased with your new vehicle. We hope to see you again soon!
Obtaining an online price was a straightforward process....
Obtaining an online price was a straightforward process. Polite sales and financial staff. Good experience overall.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the positive review! We hope you come back and see us at Rothrock. Have a great day!
This dealership is excellant, I have dealt with them for...
This dealership is excellant, I have dealt with them for many years and they have always treated me with great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the amazing review! We're happy to hear we are your first choice. We value your business and we look forward to your next visit!
Was a customer for 14 years plus will never go back to...
Was a customer for 14 years plus will never go back to Rothrock for service again. Simone put me on hold for an hour and a half for Patrick the service manager who wasn’t even in that day because she lied to me and said he was in. I was planning on buying my next vehicle there will not be now.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are surprised and disappointed to receive this feedback about your experience with our team. You are extremely important to us and we would like to speak with you in order to make this right. If you would, please reach out to Ron Carl, our General Manager, at 484-223-0554. Thank you for your time and feedback.
The place was very clean and the staff was super friendly...
The place was very clean and the staff was super friendly and helpful. They answered all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback! We are so glad to hear that our staff was able to answer your questions and help you out! If there is anything that comes up in the future, please don't hesitate to let us know!
Don’t care about customer at all will work a deal that...
Don’t care about customer at all will work a deal that works for them First time dealing with them last time The claim they are family owned they don’t care
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave your feedback. We understand that your recent experience purchasing a vehicle at our store was not up to par. We want to make sure that every customer feels like we have put their experience above all else. We’d like to discuss this further to learn more about your visit as well as make things right with you. We request that you kindly reach out to Ron Carl, our General Manager, at 484-223-0554 when you have a moment. We appreciate your consideration of our dealership and look forward to hearing from you soon.
Bad service your manager Patrick didn't even bother to...
Bad service your manager Patrick didn't even bother to help me out with the issue that I have with my carZ
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your thoughts with us. We strive to provide top quality service to all of our customers and we would like to speak with you about your concerns in more detail. Please call our General Manager, Ron Carl, at 484-223-0554 so we can assist you with your vehicle. Thank you.
Good service. No issues with anything. Helpful staff....
Good service. No issues with anything. Helpful staff. Good experience overall. Happy with the work done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share this feedback with us! If there is anything else we can help with in the future, please don't hesitate to let us know!
Thank you for the service
Very polite & pleasantGood service Good...
Very polite & pleasant Good service Good communication Spoke with the mechanic he was calm & informative
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for all the kind words! We are so glad to hear that you enjoyed working with our staff. Please let us know if we can help with your automotive needs in the future! See you soon!