Reviews
I was approached quickly after arriving at the...
I was approached quickly after arriving at the dealership. Matt was very friendly and helpful. He answered all my questions and explained the process very well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! Matt will appreciate the shout-out! Please come back and see us again soon!
Friendly staff. Great salesman that helped me with my...
Friendly staff. Great salesman that helped me with my purchase. Good selection of vehicles to choose from. Reasonable prices considering the used car price craziness.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review! It's amazing to hear that the whole team was able to provide you with an awesome experience. If there is anything else we can do for you please feel free to reach out!
The salesman’s Were very nice to me I had two or three...
The salesman’s Were very nice to me I had two or three salesman helping me the person in the financial department was very nice and very helpful I do recommend anybody else that I know to come up to Rothrock and buy a vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us such a wonderful review! Customer service is one of our top priorities and we are delighted to hear that you had a great experience with our team. Come back and see us again soon!
Anthony was great! He was very patient and everything...
Anthony was great! He was very patient and everything went smooth. I would definitely recommend him. Great warranty, great rate and great car. I would come back to get my next car from Anthony
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for letting us know how we are doing, Sophia! Anthony is a great asset to our team and was more than happy to help! Please let us know if there is anything else we can do for you, and we hope to see you again soon!
Our salesman Daniel Fine, was informative pleasant...
Our salesman Daniel Fine, was informative pleasant efficient and a pleasure to work with. The manager we dealt with was very efficient and helpful also. Even though it was late he was very patient and treated me as though I was the first customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review! We pride ourselves on knowledgeable and trustworthy staff members like Daniel and he was more than happy to help! Please come back and see us again soon!
First time for service with my vehicle and was very...
First time for service with my vehicle and was very pleased. The consultant went over everything with me and even looked into possible recall service, which was appreciated. Costed less then expected and will go back for services again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review! We love hearing that Simone and the team were able to get you everything you needed. We look forward to seeing you again!
Very friendly service from start to finish. My salesman...
Very friendly service from start to finish. My salesman Matt was very helpful and friendly. He was very informative and answered all our questions and made the process seamless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate the review! We will definitely pass along your kind words about Matt. We know that getting a new car can be stressful so it's fantastic to hear that he made it as easy as possible for you. Please let us know if there is anything else we can do for you. We hope to work with you again soon!
the knocking noise that i wanted to be corrected, was not...
the knocking noise that i wanted to be corrected, was not done, i still have this problem with the vehicle, also the bent rim and tire, should have been seen when vehicle was in for maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand your frustration with the unresolved issue with your vehicle and are looking into the details of your visit. You should be hearing from us soon, but if you would like to reach out to us to answer any questions, please give Ron Carl, General Manager, a call at 484-223-0554. Thank you!
Great experience! Spencer and Anthony were awesome , they...
Great experience! Spencer and Anthony were awesome , they were a pleasure to work with and to deal with made for a smooth easy transaction , NO pressure whatsoever,HIGHLY recommended!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Yay! We are so glad to hear this. We will be sure Spencer and Anthony know how much you enjoyed working with them both. Please, let us know if there is anything more we can assist you with.
Was a little dissatisfied that I wasn’t offered a car...
Was a little dissatisfied that I wasn’t offered a car wash. Get all my service done here!eveything else was very well done and I was so happy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are pleased to hear you were happy that your service was performed well. However, it is disappointing to hear that you left us dissatisfied. Please give us a call so that we can make this right with you, as our end goal is to make sure our customers leave us 100% satisfied with their visit. Give Ron Carl, our General Manager, a call at 484-223-0554. We appreciate your business with you and look forward to hearing from you soon.