Nucar Nissan of Allentown

Enjoyed my buying experience at Rothrock. They had the car I wanted at a good price. They made the purchasing quick and easy. I look forward to working with them again int he future.

Everything was good! Oil Change, Changed oil filter, did maintenance check on vehicle! Overall service was outstanding. and the service staff was very helpful and courteous and friendly.

Great service as always . Quick oil change which included an inspection . Everything is explained and all questions are answered . Clean and efficient lounge while you wait

Second time using the collision center . Job was completed in a fast and satisfying way. Work was excellent and car is like brand new . A+++

Thought I got a good deal on a truck, however after being informed of things I wasn't aware of and no further or proper information about my options from the dealer days after purchase, I basically bought a truck that I was completely unhappy with. I had leased the truck and told them I had never leased before and knew nothing about it and asked how it worked. I had specified multiple times to them that I did not want the chrome on the truck and not once was mentioned that I was able to build one to my specs or would try to find one that better suited my needs and basically the option was take what they had there, never mentioning about trying to find one or anything like that to meet my ideal truck. Had reached out to them about a week later multiple times, kept getting the run around and no responses, then finally after my last attempt I get sorry can't do anything about it. So my fault for not doing my research first, but I feel this is very poor customer service on their end for not explaining everything to me and giving me all the options to get the vehicle I wanted. Will not be a returning customer and definitely will not recommend to anyone I know or anyone looking to get a vehicle that they want their own way.

I have been there five times to fix a right sensor rear tire issue. And now they want me to go 6 time cuz the problem is still not fixed

Wes and the folks at Rothrock were l phenomenal. this is my second purchase. I drove over two hours to their location to purchase and will again Rothrock has a great handle on customer service.

We greatly appreciated the support and expertise of each team member! You service and purchase package is exemplary!

Waited awhile for help with certain things to be looked at,,they are addressing them now, will see what the outcome is, I’ll get back when these things are complete

Contacted them via website and was contacted by staff very quickly. Inquired about a few options of vehicles that they got back to me with. Discussed some payments via phone then coordinated a test drive. Very easy to work with.