Reviews
Plugged into a tracker left in my car from previous...
Plugged into a tracker left in my car from previous owner.. said the computer couldn't read anything. Really makes you wonder what kind of techs had my car.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for leaving us your feedback. We are sorry to hear about your current situation with your vehicle. We appreciate your business, and would like to discuss this further in detail to find an appropriate solution. At your convenience, please reach out to Ron Carl, our General Manager, at 484-223-0554.
Very Nice people thank’ again I have good experience...
Very Nice people thank’ again I have good experience with us
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are always thrilled to find out that our staff could provide such a great experience for you. Please let us know how we can assist you again.
very accomodating with scheduling my appt. and excellant...
very accomodating with scheduling my appt. and excellant service done in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to know we could provide a great visit for you. Please let us know if there is something we can do for you again in the future.
Spence was very helpful in this new chapter. He knew...
Spence was very helpful in this new chapter. He knew everything about the cars I was interested in and answered all of my questions immediately. Also, the restrooms and the offices were well kept and clean. Everyone was very helpful and welcoming.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We appreciate you choosing our dealership!
Rothrock has been our dealer for 40 years. During that...
Rothrock has been our dealer for 40 years. During that time there have been a lot of staff and physical changes, but the customer service level has remained consistently high.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We appreciate your continued loyalty to our dealership!
Hosea was very knowledgeable of all the details regarding...
Hosea was very knowledgeable of all the details regarding the cars we were interested in. He was polite and was an awesome person to work with! Hosea is the type of person who makes the company he works with have a good reputation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We appreciate you choosing our business and look forward to working with you again!
I love the way they do their service. It’s convenient...
I love the way they do their service. It’s convenient and easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for working with us, Diane, we're happy your service was so convenient. Let us know if we could help with anything else!
Everything went well with purchasing my new Jeep! Fast,...
Everything went well with purchasing my new Jeep! Fast, friendly service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Becki, thanks for letting the team help. Enjoy the Jeep, and let us know if there's anything else you need!
My experience was pleasant! Justin was very personable...
My experience was pleasant! Justin was very personable and not too pushy. Would work with him in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Alayna, we're happy your visit with Justin and the team was pleasant. Enjoy your new ride, and let us know if there's anything else we could help with!
Sheldon was prompt in responding to my text, when we...
Sheldon was prompt in responding to my text, when we arrived he was very attentive and took great care of us. Very nice facility. Highly recommend dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Sheldon was able to help out. Enjoy the new ride, and let us know if we could help with anything else!