Reviews
Great customer service, initially from the young lady Who
Great customer service, initially from the young lady Who greeted me and pulled the car from the inventory in the garage, to mow the actual dealer, to the supervisor, and Scott, the finance guy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Customer Service, Repairs done correctly the first
Great Customer Service, Repairs done correctly the first time, no need to return for same concerns
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It took them a week to do a diagnostic text to find out
It took them a week to do a diagnostic text to find out they the check engine light was on. The service tech didn’t return phone calls for status updates. The service manager tried to upsell me every time I talked to him and it took 3 weeks for them to complete service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Everyone there is very pleasant, knowledgeable, helpful
Everyone there is very pleasant, knowledgeable, helpful and friendly. They make you feel confident that they will help you and take care of whatever problem you have.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The best service from start to beginning.
The best service from start to beginning.. sales was polite and straight forward. Worked with us in the trade in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The video service of the technician given a report on
The video service of the technician given a report on your vehicle is probably the best thing I have seen in the auto repair industry. It gives customer satisfaction and trust to the customer that the work was actually done and done correctly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The experience was very comfortable, Carmen was an
The experience was very comfortable, Carmen was an absolute pleasure. When came to the process of purchasing a vehicle. She has a nice warm personality also very fun to conversation with:) I wish her much success! I would absolutely going to refer friends and family to meet Carmen at Jaguar Land Rover of Cerritos, and maybe drive off in something nice and "Beautiful " Thanks Carmen Monique
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very professional, polite and listen to the costumer
Very professional, polite and listen to the costumer well, they try to meet the customer demand
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a pleasant experience with Gustavo.
I had a pleasant experience with Gustavo. Very professional and friendly. The whole process was easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This must be new staff bc they were helpful, quick and
This must be new staff bc they were helpful, quick and efficient. The previous staff were not very attentive. Got a loaner car. With previous staff, they never had loaner cars available.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair