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Land Rover Cerritos

(93 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (866) 378-5744 (866) 378-5744
Used (877) 271-1813 (877) 271-1813
Service (877) 889-0875 (877) 889-0875

Reviews

(93 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Land Rover Cerritos from DealerRater.

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Great customer service, initially from the young lady Who

Great customer service, initially from the young lady Who greeted me and pulled the car from the inventory in the garage, to mow the actual dealer, to the supervisor, and Scott, the finance guy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Customer Service, Repairs done correctly the first

Great Customer Service, Repairs done correctly the first time, no need to return for same concerns

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It took them a week to do a diagnostic text to find out

It took them a week to do a diagnostic text to find out they the check engine light was on. The service tech didn’t return phone calls for status updates. The service manager tried to upsell me every time I talked to him and it took 3 weeks for them to complete service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone there is very pleasant, knowledgeable, helpful

Everyone there is very pleasant, knowledgeable, helpful and friendly. They make you feel confident that they will help you and take care of whatever problem you have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The best service from start to beginning.

The best service from start to beginning.. sales was polite and straight forward. Worked with us in the trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The video service of the technician given a report on

The video service of the technician given a report on your vehicle is probably the best thing I have seen in the auto repair industry. It gives customer satisfaction and trust to the customer that the work was actually done and done correctly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The experience was very comfortable, Carmen was an

The experience was very comfortable, Carmen was an absolute pleasure. When came to the process of purchasing a vehicle. She has a nice warm personality also very fun to conversation with:) I wish her much success! I would absolutely going to refer friends and family to meet Carmen at Jaguar Land Rover of Cerritos, and maybe drive off in something nice and "Beautiful " Thanks Carmen Monique

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional, polite and listen to the costumer

Very professional, polite and listen to the costumer well, they try to meet the customer demand

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a pleasant experience with Gustavo.

I had a pleasant experience with Gustavo. Very professional and friendly. The whole process was easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This must be new staff bc they were helpful, quick and

This must be new staff bc they were helpful, quick and efficient. The previous staff were not very attentive. Got a loaner car. With previous staff, they never had loaner cars available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.