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Mercedes-Benz of Fort Washington

(3,335 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2020 state dealer award
2023 consumer dealer award 2020 consumer dealer award
New (866) 771-5966 (866) 771-5966
Used (888) 710-4081 (888) 710-4081
Service (888) 752-4205 (888) 752-4205

Reviews

(3,335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Fort Washington from DealerRater.

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Christian Marshall & Joanne Zaren made my purchase of a

Christian Marshall & Joanne Zaren made my purchase of a 2023 M-B E350 relatively painless.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for choosing Christian and Joanne to assist you with your purchase of the 2023 Mercedes-Benz E350. We're delighted to hear that your experience was relatively painless, and we appreciate your trust in us at Mercedes-Benz of Fort Washington!

I have always been pleased with the service at MB of Fort

I have always been pleased with the service at MB of Fort Washington. The car was picked up and delivered by Diana, and she did a great job! Overall an A+.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to know you've had a positive experience with Diana and our team at Mercedes-Benz of Fort Washington. Thanks for the A+ review!

Good dealership with good customer service.

Good dealership with good customer service. Timely; friendly; thorough; detailed, clean; spacious; snacks available and water.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a positive experience at Mercedes-Benz of Fort Washington! We strive for excellent customer service and appreciate your feedback. Enjoy the snacks, water, and your ride!

Always has great customer service whenever I am there

Always has great customer service whenever I am there very accommodating ! Prompt and efficient when I need work done n my car

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Hey Keshawna, thank you for the positive review! We're delighted to know that you've consistently received great customer service at Mercedes-Benz of Fort Washington. We'll see you next time! Have a great ride!

Good friendly customer service, mr.

Good friendly customer service, mr.frank is very knowledgeable about these vehicles and helped me with my issue promptly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We're happy to know that Frank was able to assist you promptly and effectively at Mercedes-Benz of Fort Washington. We appreciate your positive feedback and hope to see you again! Have a great day!

The service was enthusiastic.

The service was enthusiastic. Even though I was not old enough to test drive the car, the dealer still drove the car to take me on the road to get a feel for it. The transaction was also very fast, I contacted the dealer at the same time via email and picked up the car in about two days with all payments made.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We're glad to know you had a positive experience with our team at Mercedes-Benz of Fort Washington. We'll see you next time! Enjoy your new ride!

Paul the assistant Service manager went over and above to

Paul the assistant Service manager went over and above to fix an issue the week before. Got me a loaner, Apologized and keep my car for three weeks to verify the issue was corrected.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Arnie, we're glad to know that Paul and our team at Mercedes-Benz of Fort Washington were able to assist you effectively. We always aim for top-notch service! Thanks for the positive feedback.

Great Customer Service and friendly most smile when

Great Customer Service and friendly most smile when greeted. Overall great service. Also complementary coffee and snacks is awesome.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We're delighted to know you enjoyed the customer service and amenities at Mercedes-Benz of Fort Washington. We'll see you next time! Have a great ride!

My visit was very pleasant and the staff was very

My visit was very pleasant and the staff was very professional. My car’s issue was resolved quickly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Heddy! Thank you for the amazing review and kind words about our team at Mercedes-Benz of Fort Washington! We'll see you next time!

Very good dealer & very professional people.

Very good dealer & very professional people. They don't hide numbres They answered all my concerns...👍🏻👍🏻👍🏻

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
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Dealer response

We appreciate your positive feedback! Our team at Mercedes-Benz of Fort Washington always strives to provide transparent and professional service. We're glad we could answer all your concerns. Thanks for the review!