Reviews
They are the best .
They are the best . Could’ve been happier with them and their quality work as always !!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much. We look forward to your next visit to Mercedes-Benz of Fort Washington!
Brian Dick was great to work with!
Brian Dick was great to work with! He was very thorough, responsive and helpful to my parents.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to know you and your parents had a great experience with Brian at Mercedes-Benz of Fort Washington. Thank you for the positive feedback! We'll see you next time. Have a great ride!
Very nice sales person, Noah.
Very nice sales person, Noah.. Helpful management and finance team to close the deal faster.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate you taking the time to leave Mercedes-Benz of Fort Washington this awesome review, thank you!
My advisor was very polite.
My advisor was very polite. My service was performed quick. I had a car inspection.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're delighted to hear that you had a positive experience with us. Providing efficient service is a top priority for us at Mercedes-Benz of Fort Washington! Safe travels!
As always had a great experience once again .
As always had a great experience once again . everyone at Mercedes Benz of for Washington are very professional, courteous and very helpful. Specially Mrs. Traci and service manager mr. Derack Whitman are always go above and beyond to make sure that all my car needs are done perfectly. Please pass along my appreciation to all of their team .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know that Traci and Derack made your experience at Mercedes-Benz of Fort Washington exceptional. We'll pass along your appreciation to them! Thanks for the review.
Had issue before and brought it back in and got it taken
Had issue before and brought it back in and got it taken care of overall a solid dealership thanks to Paul and Bryan
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star rating! We're happy to know that Paul and Bryan were able to assist you with your issue at Mercedes-Benz of Fort Washington. We'll see you next time! Have a great ride!
Everyone is professional, kind, and courteous.
Everyone is professional, kind, and courteous. If I have any questions or concerns, they have always been addressed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words about our team at Mercedes-Benz of Fort Washington! We're always here to address any questions or concerns you may have. Thanks for the review!
Once again, not long after I get my car back from
Once again, not long after I get my car back from service, my key fob battery dies. What is odd about this is that as part of the service, according to the invoice the key fob battery was replaced - which I was specifically charged for. This is not the first time this has happened.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
It's disappointing to read about the recurring issue with your key fob battery, especially after it was supposedly replaced during service. This is certainly not typical and we'd like to look into this matter further for you. Please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com
Very honest and straightforward to work with.
Very honest and straightforward to work with. The service writers are always professional, and have been great to work with. On the one occasion when we asked for the service manager for input, they were very supportive. We are very pleased with this dealership and their service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Chuck, we're so glad to know you've had positive experiences with our service department at Mercedes-Benz of Fort Washington. We appreciate your kind words and look forward to assisting you in the future!
Tuan made the process easy and fun.
Tuan made the process easy and fun. He was very knowledgeable about the GLS and really took the time to get to know us and understand what we were looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that Tuan was able to make your experience with us at Mercedes-Benz of Fort Washington both easy and enjoyable! It's great hearing how well he understood your needs. Enjoy the new GLS!