Ross Downing CDJR

(73 reviews)
500 Westin Oaks Drive, Hammond, LA 70403
Visit Ross Downing CDJR
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 9:00am–5:30pm Closed
Sunday Closed Closed

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New (855) 918-6710 (855) 918-6710
Used (888) 790-7354 (888) 790-7354
Service (866) 513-9859 (866) 513-9859

Inventory

See all 349 vehicles from this dealership.

Incentives

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About our dealership

When people of south Louisiana hear "Ross Downing", they think "quality". Not just quality selection and service, but everything else that goes along with it. For over four decades we've been selling cars to everyone from Baton Rouge to New Orleans, and just as our reputation promises, you'll find that we're unlike any other car dealership you've ever done business with. Here at Ross Downing, the customer comes first. Our sales staff are here waiting to assist you in finding the perfect pre-owned vehicle at a price that can't be beat.
Welcome to Ross Downing CDJR

Photos & Videos

Service center

Phone number (866) 513-9859

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Seth Lorio headshot
Seth Lorio
Manager
(44 reviews) certified badge

Reviews

(73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ross Downing CDJR from DealerRater.

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Rebecca does a great job.

February 2, 2026
By depsr1 on DealerRater

Verified Customer

Rebecca does a great job. The whole staff does also. That’s why I drive 50 miles to have them service my ram 1500 truck.

Rebecca does a great job.

February 2, 2026
By depsr1 on DealerRater

Verified Customer

Rebecca does a great job. The whole staff does also. That’s why I drive 50 miles to have them service my ram 1500 truck.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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It is the best service department I’ve ever experienced.

February 1, 2026
By robert.bolin on DealerRater

Verified Customer

It is the best service department I’ve ever experienced. Also, the sales department is great.

It is the best service department I’ve ever experienced.

February 1, 2026
By robert.bolin on DealerRater

Verified Customer

It is the best service department I’ve ever experienced. Also, the sales department is great.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The best one on everything excellent services great

January 30, 2026
By ety_1030 on DealerRater

Verified Customer

The best one on everything excellent services great attitude great quality and amazing helping people.

The best one on everything excellent services great

January 30, 2026
By ety_1030 on DealerRater

Verified Customer

The best one on everything excellent services great attitude great quality and amazing helping people.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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My Salesman, Brandon, is a true gentleman and valuable

January 30, 2026
By ccrider on DealerRater

Verified Customer

My Salesman, Brandon, is a true gentleman and valuable asset to your sales department. Thank you!!!

My Salesman, Brandon, is a true gentleman and valuable

January 30, 2026
By ccrider on DealerRater

Verified Customer

My Salesman, Brandon, is a true gentleman and valuable asset to your sales department. Thank you!!!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My salesman was Brandon.

January 30, 2026
By ccrider on DealerRater

Verified Customer

My salesman was Brandon. He was attentive, courteous and very professional. He is a true asset to your department. Thank you!

My salesman was Brandon.

January 30, 2026
By ccrider on DealerRater

Verified Customer

My salesman was Brandon. He was attentive, courteous and very professional. He is a true asset to your department. Thank you!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Michelle was very knowledgeable and easy to work with at

January 29, 2026
By jolamo35 on DealerRater

Verified Customer

Michelle was very knowledgeable and easy to work with at Ross Downing. Very pleased with our new Jeep.

Michelle was very knowledgeable and easy to work with at

January 29, 2026
By jolamo35 on DealerRater

Verified Customer

Michelle was very knowledgeable and easy to work with at Ross Downing. Very pleased with our new Jeep.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Treated professionally !

January 28, 2026
By ERICLALA56 on DealerRater

Verified Customer

Treated professionally ! Always clean ! Friendly ! Cared about my concerns ! I give them a thumbs up !

Treated professionally !

January 28, 2026
By ERICLALA56 on DealerRater

Verified Customer

Treated professionally ! Always clean ! Friendly ! Cared about my concerns ! I give them a thumbs up !

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I'm pleased with Ross Downing.

January 28, 2026
By johnjack0100 on DealerRater

Verified Customer

I'm pleased with Ross Downing. Herman Debose was a very helpful and knowledgeable sales associate.

I'm pleased with Ross Downing.

January 28, 2026
By johnjack0100 on DealerRater

Verified Customer

I'm pleased with Ross Downing. Herman Debose was a very helpful and knowledgeable sales associate.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This dealership is amazing.

January 28, 2026
By johnbrogdon3 on DealerRater

Verified Customer

This dealership is amazing. Everyone was super nice and helped me get my dream car!

This dealership is amazing.

January 28, 2026
By johnbrogdon3 on DealerRater

Verified Customer

This dealership is amazing. Everyone was super nice and helped me get my dream car!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I felt rushed to purchase.

January 27, 2026
By amandacweary on DealerRater

Verified Customer

I felt rushed to purchase. Maybe should have waited until I got a better deal

I felt rushed to purchase.

January 27, 2026
By amandacweary on DealerRater

Verified Customer

I felt rushed to purchase. Maybe should have waited until I got a better deal

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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See all 73 reviews