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Ross Downing CDJR

(235 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 9:00am–5:30pm Closed
Sunday Closed Closed
New (855) 918-6710 (855) 918-6710
Used (888) 790-7354 (888) 790-7354
Service (866) 513-9859 (866) 513-9859

Reviews

(235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ross Downing CDJR from DealerRater.

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Herman listened, did not push the sale and answered our

Herman listened, did not push the sale and answered our questions. Cool dude and highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had an issue and they jumped right on it and made me feel

Had an issue and they jumped right on it and made me feel like a valued customer, highly recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was the easiest vehicle transaction I’ve ever had.

This was the easiest vehicle transaction I’ve ever had. I will definitely be back for our next vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything went as expected the service department was

Everything went as expected the service department was extremely efficient and kind . Great coffee also.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone that I spoke with was always polite, they were

Everyone that I spoke with was always polite, they were easy to work with. This transaction was the best I have ever bought a vehicle. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everyone was very good to deal with.

Everyone was very good to deal with. They went above and beyond to make sure I got the truck I really wanted!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great to deal with!

Great to deal with! Nice and fast! Would buy from them again! Hate buying cars but this wasn’t painful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great customer service, Austin is the best salesman ever.

Great customer service, Austin is the best salesman ever. Helped me get car approved in no time, took less than 10 in finance then out the door. Best service ever

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No professionalism within service department.

No professionalism within service department. Service Rep try to make customer feel as if they are UNSURE of what their problem with the vehicle. No response to emails. Is this what doing business has come to

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service team was very professional and handled all of

The service team was very professional and handled all of my concerns!!! The spoke to me with respect of my questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.