Ross Downing CDJR

Great experience with the salesman and the finance guy. I didn’t feel pressured in any way.

When I arrived at 4 it was well past my appointment time. I was greeted by several salesmen that lead me to a used car salesman to take care of me. I got exactly what I wanted. I’m 100% satisfied.

I visited several times and everyone was respectful and nice. They helped me find what I needed.

I would say the dealership was great to work with and I would recommend them

I want to start by saying I put out a bad survey without giving the dealership a fair shot at working out an issue I had so I wanted to make it right. The gm Benjamin and sales person Herman has gone above and beyond an I will definitely recommend anyone interested in a mopar vehicle to go se them. Again thanks for making it right.

Dealership was great. I had a major issue with my 4 day old Jeep Grand Cherokee and the dealership took care of it immediately, was of my own making too. They still took great care to help me get back on the road. Will always return to Ross Downing.

The service.was great. We broke down one the day we were supposed to leave town on the same day. They were kind enough to fix it that day.so we could leave town. The gentleman that worked with us was kind and courteous.

Excellent customer service and good attention to detail. Our Salesman, Parker. Was very friendly and courteous. We were given honest information regarding our new truck and we drove away very satisfied.

Ross Downing CDJR Service is striving to develop a knowledgeable service team focused in the modern digital automotive controls and their associated sensors and control logic and in identifying their potential issues. Their new facility will greatly enhance their service ability to a 5 star service.

Had an issue with my brand new Jeep. Service manager, Jushon sent a tow and took it to the dealership 35 miles from my home. Found the issue was minor and caused by myself. They refused to let me pay for the tow and I drove my Jeep back home. Everyone from sales to finance to service were very helpful and very nice through my entire purchase and service issues. Will always recommend them will return whenever I have a need for a new Jeep or repairs.