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Journey Nissan

(1,449 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (855) 366-8475 (855) 366-8475
Used (877) 748-7680 (877) 748-7680
Service (866) 867-2655 (866) 867-2655

Reviews

(1,449 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Journey Nissan from DealerRater.

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Good guys, fast.

Good guys, fast..in and out! Very helpful, would recommend to friends and family to check them out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Daniel is always on top of things and is great at

Daniel is always on top of things and is great at communicating. He has gone above and beyond for me and my vehicle. Everyone that works here has been nothing but nice and understanding. I love them and they treat everyone with respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very nice and clean place people there were nice and I

Very nice and clean place people there were nice and I would definitely come back here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was sold a 2024 Chevy Colorado with hail damage body

Was sold a 2024 Chevy Colorado with hail damage body parts that have been painted the dealer states that they did not know nothing about it and they can do anything about it. When I went to go look at the vehicle, noticed a couple of things they fixed them took it home after further inspection there was a lot more dings . Usually most dealerships they do an inspection on the vehicle. Make sure that stuff like this it’s taken care of or the vehicle should have been sold for less money than what they sold it to me for. I want to return the vehicle back and they want me to pay the negative equity that it has incurred after they sold me a vehicle they had prior damage. Upon inspection they should’ve seen that this vehicle had hail damage but they state nobody knew nothing. I think they’re all blind at that location. Do not buy a vehicle there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Junior, Customer satisfaction is our top priority. We would like to speak with you about the inspection done by our Sales Team on the 2024 Chevrolet Colorado you recently purchased. Please reach out to us so we may discuss this further. Thank you.

Purchase a 2024 Chevy Colorado with 300 miles on it.

Purchase a 2024 Chevy Colorado with 300 miles on it. Dealer did not disclose information about the truck being hail damaged took it to the dealer. The warranty was voided from Chevy for any type of metal or anything with the body. Do not buy a vehicle there they hide information they buy vehicles at auctions that need work or they get them for cheap because they have damage and they sell them at retail. Contact the dealership they do not want to do nothing for me. They offered me $250. That’s it. They should take their vehicle back stop selling vehicles that have have hail damage. I have pictures. I will post them that way. Everybody can see what type of vehicles they sell to the consumer and how they rip people off

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The maintenance department from the second I walk in to

The maintenance department from the second I walk in to the monent I pay the bill are friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I see behind glass not doing good take of my car Under

I see behind glass not doing good take of my car Under the car they don’t clean oil

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was good for a standard oil change.

Service was good for a standard oil change. However the tech did not rest mileage so the oil change warning light was triggered so it caused anxiety until I figured it out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The day you call is the day they check out the problem

The day you call is the day they check out the problem and help fix it. Always been great service, thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My service person, Tim, kept me informed in a timely

My service person, Tim, kept me informed in a timely fashion and listened to my concerns about my vehicle. Very professional.. Thanks Tim!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.