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Journey Nissan

(1,450 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (855) 366-8475 (855) 366-8475
Used (877) 748-7680 (877) 748-7680
Service (866) 867-2655 (866) 867-2655

Reviews

(1,450 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Journey Nissan from DealerRater.

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Quick check in.

Quick check in. Oil change, tire rotation, and transmission service done in a very timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ken gave me a great experience my first experience and I

Ken gave me a great experience my first experience and I loved it. He was very patient he was honest and well understanding I would definitely recommend Ken as a good candidate at Nissan Zeigler of Gurnee. Thank you Ken for your great work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great buying experience!

I bought a new vehicle, and I enjoyed the overall buying experience. My salesperson, Jimmy, was knowledgeable and professional, and did a thorough job of walking me through the features on the vehicle. When it came time to review and finish the paperwork documents, Kimberly guided me through the process with ease. I felt relaxed and welcome at the dealership, as well as a sense of their sincere appreciation for my business. Great buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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They are always helpful and willing to answer questions I

They are always helpful and willing to answer questions I have about my Rogue. Over the years I have learned to trust their workmanship.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service person was knowledgeable and explained

The service person was knowledgeable and explained everything the did for my car. There was an overall check on the car. A print out was given regarding things that need to be corrected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gracias por su buen servicio y movilidad.

Gracias por su buen servicio y movilidad. Y el buen personal de servicio q tiene

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always helpful, Tim, Jeff and Luis are great to work

Always helpful, Tim, Jeff and Luis are great to work with. Couldn't be happier with this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick and painless deal for a new vehicle.

Quick and painless deal for a new vehicle. Very happy with the deal and will be going back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Zeiglar Nissan service team went the extra mile and set

Zeiglar Nissan service team went the extra mile and set me up with a loaner when my car needed more time and I was stuck an hour from home. Thanks for your support and excellent customer service, including sending a porter to my house to deliver my car the next day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

it is easy to schedule and maintain the car.

it is easy to schedule and maintain the car. The associates are friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.