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Journey Nissan

(1,450 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (855) 366-8475 (855) 366-8475
Used (877) 748-7680 (877) 748-7680
Service (866) 867-2655 (866) 867-2655

Reviews

(1,450 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Journey Nissan from DealerRater.

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Zeigler Nissan of gurnee have Great fast friendly

Zeigler Nissan of gurnee have Great fast friendly customer service reasonable price good job keep up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service, easy to make appointments on line, once

Great service, easy to make appointments on line, once there was immediately taken care, job done correctly. Great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast service, friendly staff, always happy to answer

Fast service, friendly staff, always happy to answer questions you might have. Good value for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome Service.

Awesome Service. Very knowledgeable service department. I would really recommend this dealership to everyone either servicing your vehicle or purchasing a new car. My service man was Danny and did awesome !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

just great service and in whole the entire service

just great service and in whole the entire service department was great. I was very informed on the status of my car..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone we dealt with was very personable, and our car

Everyone we dealt with was very personable, and our car was ready in a timely manner. Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I’ve definitely Had better experiences there.

I’ve definitely Had better experiences there. Came in for simple wiper blade. Replacement ended up seeing my car in the air with the oil being drained out 45 minutes later ??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Danny the service advisor has excellent customer service.

Danny the service advisor has excellent customer service. I will.always take my car back.there for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I dropped my car off on Wednesday and on Thursday the day

I dropped my car off on Wednesday and on Thursday the day was almost over and no one called me to tell me anything so I called. They had my car for a week and never told me the price would be higher than what they originally told me. They didn't even wash my car or vacuum my car after I spent all that money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jimmy and everyone at the dealership we're all great and

Jimmy and everyone at the dealership we're all great and understanding of my wants and needs of a car and helped me get the best deal. Even thought we hit a couple bumps with my down payment they were very gracious with lending me my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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