Reviews
Jim's really easy to work with and I was happy to deal with him ..my car has been great
Jim's really easy to work with and I was happy to deal with him ..my car has been great
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The reason I gave them one star is because there is no zero. This guy has no sense of honor.
The reason I gave them one star is because there is no zero. This guy has no sense of honor.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My son was going to buy his first car from this place. We called the day before and were told the sales rep Jim would be available on Saturday. We showed up and test drove the vehicle. We asked if there was room for negotiations, and Jim said “we’re car guys” and the “old man” says to move the inventory. So, after we test drove it, we asked if there was any room to come down? Jim looked at the computer, and said they could come down $1000 - he saw the very same information we saw online, and should know the inventory. We did a verbal agreement, and offered to come back so they could fix a couple minor issues but to our surprise and enormously disappointed son, the “old man” - Tom (owner) told Jim he had just lowered the price and wouldn’t go a penny lower. So, they did not honor a verbal agreement, the “old man” had sellers remorse, and apparently they don’t keep their word even though a verbal agreement is still legally binding in Minnesota. That said, if you decide to do business with this outfit, get the agreement in writing. They saw a 16 year interested in his car and then calls and said oh….I guess we can’t honor the deal. Seems shady and maybe an inquiry into the Better Business Bureau is warranted. Be very careful dealing with this dishonest and dishonorable business. They should be ashamed of themselves.
My son was going to buy his first car from this place. We called the day before and were told the sales rep Jim would be available on Saturday. We showed up and test drove the vehicle. We asked if there was room for negotiations, and Jim said “we’re car guys” and the “old man” says to move the inventory. So, after we test drove it, we asked if there was any room to come down? Jim looked at the computer, and said they could come down $1000 - he saw the very same information we saw online, and should know the inventory. We did a verbal agreement, and offered to come back so they could fix a couple minor issues but to our surprise and enormously disappointed son, the “old man” - Tom (owner) told Jim he had just lowered the price and wouldn’t go a penny lower. So, they did not honor a verbal agreement, the “old man” had sellers remorse, and apparently they don’t keep their word even though a verbal agreement is still legally binding in Minnesota. That said, if you decide to do business with this outfit, get the agreement in writing. They saw a 16 year interested in his car and then calls and said oh….I guess we can’t honor the deal. Seems shady and maybe an inquiry into the Better Business Bureau is warranted. Be very careful dealing with this dishonest and dishonorable business. They should be ashamed of themselves.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I emailed a request to find out if the vehicle was still available. I did not receive a response from them. The vehicle still shows that it is available on cars.com
I emailed a request to find out if the vehicle was still available. I did not receive a response from them. The vehicle still shows that it is available on cars.com
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great truck .Jim was great definitely check them out good place to go for a good deal
Great truck .Jim was great definitely check them out good place to go for a good deal
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Creative Cars MN was fantastic—Jim was professional, helpful, and made the whole process smooth and easy.
Creative Cars MN was fantastic—Jim was professional, helpful, and made the whole process smooth and easy.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase