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Creative Cars MN

(6 reviews)
Visit Creative Cars MN
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00am 8:00am–6:00pm
Saturday 9:00am–12:00pm Closed
Sunday Closed Closed
(855) 870-2172 (855) 870-2172

Inventory

See all 34 vehicles from this dealership.

About our dealership

Creative Auto Service has been providing the Western Suburbs with quality Vehicles and Vehicle Care for Decades

Service center

Phone number (855) 870-2172

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

(6 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jim's really easy to work with and I was happy to deal with him ..my car has been great

Jim's really easy to work with and I was happy to deal with him ..my car has been great

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The reason I gave them one star is because there is no zero. This guy has no sense of honor.

The reason I gave them one star is because there is no zero. This guy has no sense of honor.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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My son was going to buy his first car from this place. We called the day before and were told the sales rep Jim would be available on Saturday. We showed up and test drove the vehicle. We asked if there was room for negotiations, and Jim said “we’re car guys” and the “old man” says to move the inventory. So, after we test drove it, we asked if there was any room to come down? Jim looked at the computer, and said they could come down $1000 - he saw the very same information we saw online, and should know the inventory. We did a verbal agreement, and offered to come back so they could fix a couple minor issues but to our surprise and enormously disappointed son, the “old man” - Tom (owner) told Jim he had just lowered the price and wouldn’t go a penny lower. So, they did not honor a verbal agreement, the “old man” had sellers remorse, and apparently they don’t keep their word even though a verbal agreement is still legally binding in Minnesota. That said, if you decide to do business with this outfit, get the agreement in writing. They saw a 16 year interested in his car and then calls and said oh….I guess we can’t honor the deal. Seems shady and maybe an inquiry into the Better Business Bureau is warranted. Be very careful dealing with this dishonest and dishonorable business. They should be ashamed of themselves.

My son was going to buy his first car from this place. We called the day before and were told the sales rep Jim would be available on Saturday. We showed up and test drove the vehicle. We asked if there was room for negotiations, and Jim said “we’re car guys” and the “old man” says to move the inventory. So, after we test drove it, we asked if there was any room to come down? Jim looked at the computer, and said they could come down $1000 - he saw the very same information we saw online, and should know the inventory. We did a verbal agreement, and offered to come back so they could fix a couple minor issues but to our surprise and enormously disappointed son, the “old man” - Tom (owner) told Jim he had just lowered the price and wouldn’t go a penny lower. So, they did not honor a verbal agreement, the “old man” had sellers remorse, and apparently they don’t keep their word even though a verbal agreement is still legally binding in Minnesota. That said, if you decide to do business with this outfit, get the agreement in writing. They saw a 16 year interested in his car and then calls and said oh….I guess we can’t honor the deal. Seems shady and maybe an inquiry into the Better Business Bureau is warranted. Be very careful dealing with this dishonest and dishonorable business. They should be ashamed of themselves.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I emailed a request to find out if the vehicle was still available. I did not receive a response from them. The vehicle still shows that it is available on cars.com

I emailed a request to find out if the vehicle was still available. I did not receive a response from them. The vehicle still shows that it is available on cars.com

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great truck .Jim was great definitely check them out good place to go for a good deal

Great truck .Jim was great definitely check them out good place to go for a good deal

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Creative Cars MN was fantastic—Jim was professional, helpful, and made the whole process smooth and easy.

Creative Cars MN was fantastic—Jim was professional, helpful, and made the whole process smooth and easy.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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