Reviews
Excelente compra realice con carnova la atencion del
Excelente compra realice con carnova la atencion del personal sin duda la mejor fue excelente respondieron todas mis dudas y realice mi compra sin dificultad 100% recomendable👍🏻
Excelente compra realice con carnova la atencion del
Excelente compra realice con carnova la atencion del personal sin duda la mejor fue excelente respondieron todas mis dudas y realice mi compra sin dificultad 100% recomendable👍🏻
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was just starting to look for a car and stopped by
I was just starting to look for a car and stopped by Carnova to see my options. The team was very friendly and answered all my questions without any pressure. They explained financing clearly and made me feel comfortable about the process.
I was just starting to look for a car and stopped by
I was just starting to look for a car and stopped by Carnova to see my options. The team was very friendly and answered all my questions without any pressure. They explained financing clearly and made me feel comfortable about the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Estoy muy feliz con mi compra en Carnova.
Estoy muy feliz con mi compra en Carnova. El personal fue muy paciente y respondió todas mis preguntas. Todo el proceso fue fácil y sin estrés.
Estoy muy feliz con mi compra en Carnova.
Estoy muy feliz con mi compra en Carnova. El personal fue muy paciente y respondió todas mis preguntas. Todo el proceso fue fácil y sin estrés.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a car here two years ago with bad credit.
I bought a car here two years ago with bad credit. I came back for an upgrade, and my credit is better now, so they got me an even better rate. It is so easy to just come here and trade in without worrying about bank paperwork. Carnova is family now
I bought a car here two years ago with bad credit.
I bought a car here two years ago with bad credit. I came back for an upgrade, and my credit is better now, so they got me an even better rate. It is so easy to just come here and trade in without worrying about bank paperwork. Carnova is family now
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I’m 26 and this was my very first time buying a car on my
I’m 26 and this was my very first time buying a car on my own. I was honestly nervous walking into CARNOVA in Dallas, but the team treated me with respect and didn’t pressure me at all. I moved here recently (only 26 miles from my previous residence), and I needed something reliable for commuting to work. They helped me find a low-mileage sedan within my budget and explained financing in simple terms. As a younger buyer, I appreciated that they didn’t talk down to me. Everything was transparent — no hidden surprises. Highly recommend for first-time buyers!
I’m 26 and this was my very first time buying a car on my
I’m 26 and this was my very first time buying a car on my own. I was honestly nervous walking into CARNOVA in Dallas, but the team treated me with respect and didn’t pressure me at all. I moved here recently (only 26 miles from my previous residence), and I needed something reliable for commuting to work. They helped me find a low-mileage sedan within my budget and explained financing in simple terms. As a younger buyer, I appreciated that they didn’t talk down to me. Everything was transparent — no hidden surprises. Highly recommend for first-time buyers!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My recent experience with Canova LLC was outstanding.
My recent experience with Canova LLC was outstanding. As a customer who drove from out of state, I was particularly impressed with their thorough and transparent process. The vehicle I purchased was in even better condition than described, and their detailed pre-inspection report gave me complete confidence before my long trip home. The salesperson was exceptionally knowledgeable, patiently addressing all my questions remotely and facilitating a seamless, no-pressure transaction. This hassle-free, long-distance purchase proved their commitment to quality and customer service, making the journey worthwhile. I would highly recommend Canova LLC to anyone, especially those considering an out-of-state purchase.
My recent experience with Canova LLC was outstanding.
My recent experience with Canova LLC was outstanding. As a customer who drove from out of state, I was particularly impressed with their thorough and transparent process. The vehicle I purchased was in even better condition than described, and their detailed pre-inspection report gave me complete confidence before my long trip home. The salesperson was exceptionally knowledgeable, patiently addressing all my questions remotely and facilitating a seamless, no-pressure transaction. This hassle-free, long-distance purchase proved their commitment to quality and customer service, making the journey worthwhile. I would highly recommend Canova LLC to anyone, especially those considering an out-of-state purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First off we had a agreement threw text about how much I
First off we had a agreement threw text about how much I would have to put down but when I got there (which I stay 2 hrs away) he acted like he hadn’t even spoke with the salesman about it and wanted 6515 for a car that wasnadvertised as in great condition and the pics made the car look like it was in a1 condition but of course when I saw the car it wasn’t!
First off we had a agreement threw text about how much I
First off we had a agreement threw text about how much I would have to put down but when I got there (which I stay 2 hrs away) he acted like he hadn’t even spoke with the salesman about it and wanted 6515 for a car that wasnadvertised as in great condition and the pics made the car look like it was in a1 condition but of course when I saw the car it wasn’t!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Deedee, Thank you for your feedback. We want to clarify a few important points. The down payment discussed in messages is always an estimated amount based on basic information. Final numbers depend on credit approval, lender guidelines, and verification of income, which can change the required down payment once the full application is reviewed. When you arrived, the lender’s approval required a $6,515 down payment based on your credit profile and qualification, which is outside of our control. As a dealership, we submit applications to banks and must follow their approval terms. Regarding the vehicle condition, all of our vehicles are pre-owned, and customers are always encouraged to inspect and test drive the vehicle in person before making any decision. We understand you drove a long distance and appreciate you visiting. Our goal is always to help customers get approved with the best possible terms available from the lenders. If you would like, we would still be happy to help you find a vehicle that fits your approval terms and budget.
I visited the dealership to see this 2019 Toyota RAV4 XLE
I visited the dealership to see this 2019 Toyota RAV4 XLE Premium, and unfortunately, my experience was very disappointing. The car had a check engine light on, and when I asked about it, the staff suggested it might just be an oil change issue and that a mechanic could reset it—this raised concerns that there could be a more serious underlying problem. When I started the engine, it sounded unusually loud, resembling a potential timing belt or mechanical issue, which can be costly to repair. I requested a test drive, but they refused and insisted on checking my credit score first. Their approach to customer service felt poor and dismissive. The dealership stated the vehicle had never been in an accident, but the fender and driver’s side showed clear signs of previous damage. When I asked, their explanation was vague (“maybe someone hit a pole or something”), which was not reassuring. Overall, I felt the dealership was not transparent about the car’s condition. If they want to sell this vehicle, it should either be properly repaired beforehand, or potential buyers should be clearly informed of any issues so they can make an informed decision. I would caution anyone considering this car you may face unexpected repairs and expenses.
I visited the dealership to see this 2019 Toyota RAV4 XLE
I visited the dealership to see this 2019 Toyota RAV4 XLE Premium, and unfortunately, my experience was very disappointing. The car had a check engine light on, and when I asked about it, the staff suggested it might just be an oil change issue and that a mechanic could reset it—this raised concerns that there could be a more serious underlying problem. When I started the engine, it sounded unusually loud, resembling a potential timing belt or mechanical issue, which can be costly to repair. I requested a test drive, but they refused and insisted on checking my credit score first. Their approach to customer service felt poor and dismissive. The dealership stated the vehicle had never been in an accident, but the fender and driver’s side showed clear signs of previous damage. When I asked, their explanation was vague (“maybe someone hit a pole or something”), which was not reassuring. Overall, I felt the dealership was not transparent about the car’s condition. If they want to sell this vehicle, it should either be properly repaired beforehand, or potential buyers should be clearly informed of any issues so they can make an informed decision. I would caution anyone considering this car you may face unexpected repairs and expenses.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Peter, Thank you for visiting our dealership and for sharing your feedback. First, all of our vehicles are pre-owned vehicles, and we always encourage customers to inspect them carefully and bring their own mechanic if they wish. Transparency is important to us. Regarding the check engine light, sometimes it can be triggered by minor issues such as maintenance reminders or sensor alerts. However, because the vehicle had just arrived in our inventory, it had not yet completed the full inspection process, which is normal with newly listed vehicles. As for the test drive, our dealership policy requires that customers complete a credit application or proof of financing before test driving certain vehicles. This policy exists to protect the dealership, the vehicle, and our insurance requirements. The down payment and financing terms for any vehicle are determined by bank approval, credit score, and income verification, not by the dealership alone. Regarding the condition of the vehicle, all vehicles are available for full inspection on the lot. Any cosmetic issues on a used vehicle can happen during its previous ownership, which is why we price our vehicles significantly below market value compared with many other dealerships. We understand that purchasing a vehicle is an important decision, and we always encourage customers to review, inspect, and test vehicles once financing or purchase intent is confirmed. We wish you the best in your vehicle search.
I've built my credit for two years and was ready to
I've built my credit for two years and was ready to upgrade from my beater. I was nervous about the loan process. CARNOVA's finance manager showed me several options and explained how each one would help me build credit further. I was approved for a surprisingly good rate on this sleek 2019 Mazda3! It feels amazing to be rewarded for my financial responsibility. This car is an investment in my career and my future.
I've built my credit for two years and was ready to
I've built my credit for two years and was ready to upgrade from my beater. I was nervous about the loan process. CARNOVA's finance manager showed me several options and explained how each one would help me build credit further. I was approved for a surprisingly good rate on this sleek 2019 Mazda3! It feels amazing to be rewarded for my financial responsibility. This car is an investment in my career and my future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I wanna share my pleasant experience with a small company
I wanna share my pleasant experience with a small company in the heart of Dallas name CARNOVA . I was amazed by the level of compassion and professionalism of this company . It's been a while that I was gonna buy a reliable yet inexpensive car for my niece who is going to college we called and shopped around for a while I was tired and exhausted by all those scammers in the car market. I was searching on cars.com that I found the listing which caught my attention It was a 2018 Nissan Rouge with 127k miles.. right on the budget we had in mind we called and scheduled a test drive. The car turned out to be Excellent condition we were looking for Leather and Sunroof and this one had it all. We bought it as a gift for my niece. She is so happy and safe . I can't appreciate enough CARNOVA who made this car buying so easy for me and my family.
I wanna share my pleasant experience with a small company
I wanna share my pleasant experience with a small company in the heart of Dallas name CARNOVA . I was amazed by the level of compassion and professionalism of this company . It's been a while that I was gonna buy a reliable yet inexpensive car for my niece who is going to college we called and shopped around for a while I was tired and exhausted by all those scammers in the car market. I was searching on cars.com that I found the listing which caught my attention It was a 2018 Nissan Rouge with 127k miles.. right on the budget we had in mind we called and scheduled a test drive. The car turned out to be Excellent condition we were looking for Leather and Sunroof and this one had it all. We bought it as a gift for my niece. She is so happy and safe . I can't appreciate enough CARNOVA who made this car buying so easy for me and my family.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car