Honda of Port Richey

It started good with the salesman (AJ), whole process went in order and bought a new 2014 Accord but with mis-communication or lack off proper disclosure by finance officer, I was short changed by $500 and asked for a refund after a thorough review of the documents at home. After several emails clarifying the mis-communication, Mike (the manager) kindly enough to see my side and offered me a refund. Overall, I had a good experience and got a good deal, at least to what I valued the car. I thought I was rush and I was also excited driving this new car was my biggest mistake. My suggestion to others, take the time to ask every question and all the time to have them (sales and finance) explain every number they put in your invoice/papers.

Worst experience every even after purchasing other car and even sending four other people to purchase New Honda's I'm two years. Also never received monroney sticker in vehicle and requested it over a four week period. Sadly had to file a complaint with Honda and state attorney general's office. Stear clear of this place.

Just moved from Tennessee and everyone was friendly. I was told the price before and Shown around. Very nice and a free coffee bar. Not like Tenne.ssee. Thanks and I will be back

I hate the car buying experience, always! NOT this time. I have never had such a great experience at a car dealership! Anthony was FABULOUS. He was sincere, funny, polite, professional, and helpful. I never felt like I was being "sold" anything. I would and will recommend this dealership, and specifically, Anthony to anyone! Thank you OceanHonda and Anthony for the fair deal I received and for a great car buying experience :)

This dealership left a very unpleasant taste in my mouth. I spoke to an internet salesperson for the purchase of a good used Hyundai Genesis they had on the lot. I told them what I was willing to pay. He spoke to his managers and stated that I was $2000 low. I said no thank you. One week later I get a call from this same salesperson and he stated that they had a staff that morning and that they willing to accept my previous offer. I called back a few hours later to finalize the deal and to let them know I would pick up the car the next morning. I could not get a hold of the original salesperson but was later informed by the sales manager that my original offer had been turned down; this was after it had already been agreed upon!!! Do you really want to do business with a company that reneges on its promises? Worst dealership I have come across so far.

My family purchased a 2008 ACURA TL From Ocean Honda in Port Richey FL. There was some small issues to be handled after the sale that they were to complete, They fixed the tire monitoring system light that was on The chip that was in the driver view on the windshield And after cleaning a car that should've been cleaned myself because of the filth that was still remaining I noticed the turn indicator on the driver side mirror had condensation inside. I called the salesman right away to let him know he said that it would probably a gasket and they would take care of it. In turn they did not take care of it I called the sales manager who made the decision not to fix the car he told me that he can't fix everything. I explained to him that the driver chip in the windshield and the tire pressure monitoring system should've been taken prior to the sale I also purchased a extended warranty and said Why don't we be creative and use the warranty to fix the driver indicator he said well it is not broken so I don't think it can work I said is that where you stand and he said yes that was the end of our conversation. I will never buy another car from Ocean Honda or let anyone that I know by a car from Ocean Honda I suggest you go the other way and do not purchase a car from Ocean Honda.

It took me a week to realize the seat in my 2013 Civic was unbearable. I tried to trade it back in and was told I had to take a $3k loss and pay full sticker on the replacement. I only wanted them to minimize the profit on the second deal. They could care less about my happiness and want to take every penny they can squeeze out of me. I do not recommend this dealer, and will personally steer clear of Honda all together because of them.

Awesome, I was in and out in 3 hours...they bent over backwards to make things work...best car buy experience I have ever had.

The customer service was fine on the surface, though I did feel pressured to buy right from the start. The problems started when I wanted to take the car to my mechanic to have it checked out. Had to bring it up repeatedly before the salesman would agree as he kept telling me that their mechanics had already checked it. My mechanic found dry rot, leaks, and cracked belts which the salespeople tried to pass off as normal wear and tear that didn't need to be dealt with. They wanted to increase the price of the vehicle if I expected them to take care of the problems before purchase. Needless to say, I walked away.

Only an inherently BAD dealership can take a potentially good experience and turn it around into a negative one. Not only did they make off with a Class 3 hitch on our trade-in but that was not enough for them to get for free. Now someone has been using our Sun Pass transponder that was left on the windshield until they put it in the negative balance!! What a bunch of scums-of-the earth. This reveals the heart of the organization and demonstrates total disregard for their customers! They deserve to go out of business and I hope this helps that process!!!!