Reviews
Every time I come here I am met with friendly and helpful
Every time I come here I am met with friendly and helpful service. The staff pays attention to detail and it’s work you can count on.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Motor Cars Mitsubishi.
Friendly and professional waiting area nice and
Friendly and professional waiting area nice and complimentary coffee, service completed promptly and all well done. Would recommend this dealer to anyone. Good job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Motor Cars Mitsubishi, we look forward to having you as a valued customer for many years to come!
The service department staff are friendly, and
The service department staff are friendly, and professional. Really enjoy Jesus that details my car. Jesus is friendly, kind and does a great job. I do request him if he is working.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Meghan is a sweetheart.
Meghan is a sweetheart. Very professional. They were very fast and called right away. Really smooth process. Excellent service. I have always had a good experience with the service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Motor Cars Mitsubishi. We appreciate your business and hope to see you again soon!
Meghan was friendly and personable as you.
Meghan was friendly and personable as you. She got me in and out quickly and efficientl.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Not pushing to make a sale, polite accommodating, the
Not pushing to make a sale, polite accommodating, the best experience I have had at a car dealer that I can recall.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
My first time in for a oil change.
My first time in for a oil change.I made an appointment…they were on time.The service department took good care of me.Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Motor Cars Mitsubishi, we look forward to having you as a valued customer for many years to come!
Tony was professional and very helpful, he answered all
Tony was professional and very helpful, he answered all my questions, great communication and good service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Motor Cars Mitsubishi!
I used to love going there.
I used to love going there. But after last experience, I will never go back.I called to ask about the warranty on the battery, she told me it would be half off, because it was just outside the warranty.I live over an hour away.Came out and told me almost 400 for the battery.I told her again what she said over the phone and she said she didn't remember our conversation and she wouldn't have said that.She is the only female service writer there and I wrote everything down as I had talked to her.I will be taking my car elsewhere from now on.I will no longer refer people to Jimmy either because of this.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
They sold me a car with many issues.
They sold me a car with many issues. They called it a wholesale deal but never took one dollar off. The price charged me a document fee. I don’t know how that could be a wholesale deal. Just because they sold it to us that’s a dealership makes it a wholesale deal. There was so many issues with this car that the customer did not want to purchase it anymore that we were buying for we were not buying it for ourselves. The dealership knew this cause they talked to the customer themselves. The sales guy did not wanna call me back did not want to handle it. Finally after day four of writing some bad messages to him he finally called me and that’s what he said. It was a wholesale deal. Worst experience I will actually be leaving a review today
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for this feedback, Joel. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.