Reviews
I thought the personalized attention I received from their team was really nice touch. They did a very good job with it.
I thought the personalized attention I received from their team was really nice touch. They did a very good job with it.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Milton! I’m thrilled to hear that you appreciated the personalized attention from our team at ALM GMC South. We strive to provide excellent service, and your feedback motivates us to continue our efforts. Looking forward to seeing you again soon! Sincerely, Ronnie Nesbitt - General Manager
The way everything was handled left me with a good impression. The service felt organized, and they gave me enough space to take everything in.
The way everything was handled left me with a good impression. The service felt organized, and they gave me enough space to take everything in.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I’m thrilled to hear that your experience at ALM GMC South was positive and that our team provided you with an organized and accommodating service. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Ronnie Nesbitt - General Manager
The entire conversation moved at a comfortable pace. I was given meaningful information and plenty of options to consider
The entire conversation moved at a comfortable pace. I was given meaningful information and plenty of options to consider
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Gregory! I’m thrilled to hear that you had a comfortable experience with us at ALM GMC South. It’s great to know that you found the information helpful and that you had plenty of options to consider. I appreciate your feedback and we look forward to assisting you again in the future! Sincerely, Ronnie Nesbitt - General Manager
I received a quick reply, which I really liked. They gave me their full attention, kept everything personal, and handled things in a professional way.
I received a quick reply, which I really liked. They gave me their full attention, kept everything personal, and handled things in a professional way.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Grayson! I’m thrilled to hear that you appreciated the quick reply and the personal attention at ALM GMC South. We're dedicated to providing a professional experience, and it's great to know we met your expectations. Looking forward to welcoming you back next time! Sincerely, Ronnie Nesbitt - General Manager
This dealer came through with fast responses and a genuinely kind attitude. They truly looked after me.
This dealer came through with fast responses and a genuinely kind attitude. They truly looked after me.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! I’m thrilled to hear that you experienced fast responses and a kind attitude during your time at ALM GMC South. We are dedicated to taking care of our customers, and it’s great to know we met your expectations. I look forward to seeing you again! Sincerely, Ronnie Nesbitt - General Manager
Everything regarding the car's service and information, they were on the money. I was happy with the customer service.
Everything regarding the car's service and information, they were on the money. I was happy with the customer service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Dante! I’m thrilled to hear that you were happy with the service and customer support you received at ALM GMC South. Your satisfaction is our priority, and I appreciate you taking the time to share your experience. We look forward to seeing you again for your next visit! Sincerely, Ronnie Nesbitt - General Manager
They've a really complete service. They were very kind and friendly with me, but above all, they gave me all the detailed information about the car I liked.
They've a really complete service. They were very kind and friendly with me, but above all, they gave me all the detailed information about the car I liked.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Sabrina! I appreciate your feedback and am glad to hear you found our service at ALM GMC South to be complete and informative. It’s always our goal to provide friendly assistance and detailed information to our customers. We look forward to seeing you again soon! Sincerely, Ronnie Nesbitt - General Manager
The way I was treated was excellent; their staff is friendly and professional, and they provide great customer service.
The way I was treated was excellent; their staff is friendly and professional, and they provide great customer service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! I’m thrilled to hear that you found the staff at ALM GMC South to be friendly and professional. Providing excellent customer service is our top priority, and I appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, Ronnie Nesbitt - General Manager
Their helpful sales specialist got back to me quick, they were warm and ran through a bunch of different options with me. They also invited me to take the car I was interested in for a test drive to see if I liked it
Their helpful sales specialist got back to me quick, they were warm and ran through a bunch of different options with me. They also invited me to take the car I was interested in for a test drive to see if I liked it
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, Kirk! I am happy to hear that our sales specialist provided you with quick and warm assistance while exploring different options. I believe test drives are essential to finding the perfect vehicle, and it's great to know you had that opportunity. We hope to see you again at ALM GMC South soon. Sincerely, Ronnie Nesbitt - General Manager
I purchased a truck almost two months ago. I traded my old truck in that had a payoff. The dealership hasn’t paid my trade in off. The bank it’s financed through says they haven’t received a call from the dealership even requesting a payoff. Even though I went to the dealership two days ago, ( because you can’t get anyone to answer the phone except sales) to ask when the truck would be paid off. They said it was being done that day. Two days later the bank says they haven’t received any calls from the dealership in regard's to the payoff. So now I’m paying two truck payments because they want take care of the payoff on the trade in. I did have a manager call me back right after I left negative reviews from their internal review that’s done by ALM and GMC. Tried to return the manager’s call, (I have the calls and emails documented) but he was unresponsive. Never called me back. That was last month and I reached out a few times. I was hoping I didn’t have to make a public review, hoping they would fix the problem but they haven’t. The service has also not been good. The salesman was nice but didn’t explain any features. The finance department was also misleading.
I purchased a truck almost two months ago. I traded my old truck in that had a payoff. The dealership hasn’t paid my trade in off. The bank it’s financed through says they haven’t received a call from the dealership even requesting a payoff. Even though I went to the dealership two days ago, ( because you can’t get anyone to answer the phone except sales) to ask when the truck would be paid off. They said it was being done that day. Two days later the bank says they haven’t received any calls from the dealership in regard's to the payoff. So now I’m paying two truck payments because they want take care of the payoff on the trade in. I did have a manager call me back right after I left negative reviews from their internal review that’s done by ALM and GMC. Tried to return the manager’s call, (I have the calls and emails documented) but he was unresponsive. Never called me back. That was last month and I reached out a few times. I was hoping I didn’t have to make a public review, hoping they would fix the problem but they haven’t. The service has also not been good. The salesman was nice but didn’t explain any features. The finance department was also misleading.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car