Reviews
Excellent service, personal attention and clear explanation. I trust them with my Ford Escape and will rely on them to keep it in top condition!!
Excellent service, personal attention and clear explanation. I trust them with my Ford Escape and will rely on them to keep it in top condition!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carol, thank you for your trust and kind words about our team! We look forward to keeping your Ford Escape in top condition for miles to come at Doggett Ford South Loop!
Terrific service all the way around mason and Samuel and Danny were a great help!! I’m very pleased with the service and left happy with my new f350!! Keep up the great work!!
Terrific service all the way around mason and Samuel and Danny were a great help!! I’m very pleased with the service and left happy with my new f350!! Keep up the great work!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new F-350, Cirino! We're so pleased to hear that Mason, Samuel, and Danny made your experience at Doggett Ford South Loop positive and seamless. We truly appreciate your business!
Sales manager was great, sealed the deal with being genuine. Customer service from salesman after purchase has not been great. Quick to text back prior to sale, can't get a response after purchase.
Sales manager was great, sealed the deal with being genuine. Customer service from salesman after purchase has not been great. Quick to text back prior to sale, can't get a response after purchase.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Daniel, I appreciate your feedback. It's concerning that our follow-up has been lacking. We aim for consistent and reliable communication throughout the entire process - before and after a sale is made. If there are any outstanding issues or questions you need assistance with, please reach out directly. Thank you, Luis Chavez - Sales Manager - 713-633-4767
I was able to get a good deal, the only downside was they didn't give me any floor mats and the black roof cover of my bronco was peeled so I feel the car was used not new also they didn't washed my car properly.
I was able to get a good deal, the only downside was they didn't give me any floor mats and the black roof cover of my bronco was peeled so I feel the car was used not new also they didn't washed my car properly.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jennifer, thank you for your business and for sharing your feedback. We are sorry to hear about your experience and would like to discuss it with you further. Please contact us at your convenience. We hope to hear from you soon. - Kamron McNulty - Service Director - 713-663-4230
Everyone was very friendly and very helpful. They went out of their way to provide information and answers. It was a very pleasant buying experience.
Everyone was very friendly and very helpful. They went out of their way to provide information and answers. It was a very pleasant buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Edd! We're delighted to hear you had a pleasant buying experience with our team at Doggett Ford South Loop. We truly appreciate your support and hope to see you again down the road. Safe travels until then!
My visit went very well I received an oil change and my Cab Cabin Air filter was changed all fluids balanced tires rotated all I could afford at the time but will be back Mr.Thaddeus Price was very through about explaining about everything about my 2019 Ford Mustang I will be back once I can afford the rest Thank you Mr.Thaddeus Price once again Job! Well done Doggett Ford South Loop you have a good Representative God Bless each and one of you đź©·
My visit went very well I received an oil change and my Cab Cabin Air filter was changed all fluids balanced tires rotated all I could afford at the time but will be back Mr.Thaddeus Price was very through about explaining about everything about my 2019 Ford Mustang I will be back once I can afford the rest Thank you Mr.Thaddeus Price once again Job! Well done Doggett Ford South Loop you have a good Representative God Bless each and one of you đź©·
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sassy, it makes our day to hear that Thaddeus and the team provided such thorough and helpful service. Thank you so much for choosing Doggett Ford South Loop and sharing your support. We look forward to welcoming you back in the future!
Very professional treated me like family completed the job on time like they said they would
Very professional treated me like family completed the job on time like they said they would
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
All of us at Doggett Ford South Loop are happy to see this wonderful feedback! Thank you, Robert!
Good service. They check everything when I take my car there for regular oil change.
Good service. They check everything when I take my car there for regular oil change.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kam, it was our pleasure to assist you. Thank you from all of us here at Doggett Ford South Loop!
Had a great experience, David was very informational and I was in and out. It’s right down the road from my job so very easy for me to do during the week and not having to worry about doing it on Saturday. Tyson’s again David!
Had a great experience, David was very informational and I was in and out. It’s right down the road from my job so very easy for me to do during the week and not having to worry about doing it on Saturday. Tyson’s again David!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stephen, thank you for choosing Doggett Ford South Loop and for sharing your experience with David! We look forward to serving you again. Take care!
I did have a great service rep when I went to have an oil changed. Thaddeus was extremely professional and greeted me as soon as I entered the door. He then provided information to help me successfully navigate my way through the wait. I received updates on maintenance that was needed without feeling pressured to have jobs completed that could wait, which I appreciated. However, he did advise me on immediate next steps and provided me with his contact information so that I can call as soon as I am prepared to get the job done. I was impressed with his service in comparison to many who have I have met in a service setting who didn't take the time to carefully explain things to a woman. I was also impressed with a young lady who walked around in the service waiting area and offered water and light snacks on a Wednesday. I usually see special services only on weekends. Thanks for the added touch.
I did have a great service rep when I went to have an oil changed. Thaddeus was extremely professional and greeted me as soon as I entered the door. He then provided information to help me successfully navigate my way through the wait. I received updates on maintenance that was needed without feeling pressured to have jobs completed that could wait, which I appreciated. However, he did advise me on immediate next steps and provided me with his contact information so that I can call as soon as I am prepared to get the job done. I was impressed with his service in comparison to many who have I have met in a service setting who didn't take the time to carefully explain things to a woman. I was also impressed with a young lady who walked around in the service waiting area and offered water and light snacks on a Wednesday. I usually see special services only on weekends. Thanks for the added touch.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rhonda, we're happy to hear you had a great experience with Thaddeus at Doggett Ford South Loop! It's always wonderful when customers feel comfortable and informed during their service visits. We appreciate your kind words and look forward to serving you again!