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Hyundai of Palm Springs

(304 reviews)
Sales hours: 10:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 10:00am–6:00pm 7:30am–5:30pm
Tuesday 10:00am–6:00pm 7:30am–5:30pm
Wednesday 10:00am–6:00pm 7:30am–5:30pm
Thursday 10:00am–6:00pm 7:30am–5:30pm
Friday 10:00am–6:00pm 7:30am–5:30pm
Saturday 10:00am–6:00pm 8:00am–5:00pm
Sunday 10:00am–5:00pm Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (866) 670-3994 (866) 670-3994
Used (888) 459-3139 (888) 459-3139
Service (888) 459-0235 (888) 459-0235

Reviews

(304 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Palm Springs from DealerRater.

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?Don't understand the question

This dealership and its personnel appear to be highly trained and seem to really take pride in their respective duties. It's because of this that made purchasing the G90 a grand experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear you had a pleasant car buying experience with us. Thank you so much for sharing this awesome review with us. Your recommendation and five-stars are greatly valued and we welcome you back anytime we can be of assistance to you again. And again, congratulations on your new car!

The Hunter Family Survey

I expressed to Garrett Whitaker the vehicle I desired. I requested an AWD vehicle which is I presume, to be in short supply. He got it done. The vehicle was cleaned, full of gas and ready on our arrival. Ken Albert, the finance manager did a great job in explaining the additional warranty and/or maintenance packages available to me, and I purchased a maintenance package. My expectations were exceeded.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy that you had a pleasant car buying experience with our team and that we were able to take care of all of your needs. Congratulations on your new vehicle and we look forward to assisting you whenever you need us again.

Susie

Steve was the best to work with. He was informative, courteous, and an all around complete transaction took place. Highly recommend him to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback and five-star review. We are happy to hear our team provides great customer service and that Steve took care of you. Your recommendation is truly appreciated and we look forward to assisting you anytime you need us. Trey Wiley General Manager

Excellent Sales Representation

Hyundai of Palm Springs did an excellent no-nonsense job selling me a G80. They answered my questions and arranged for an effieict test drive of the G80 and the G90.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your time taken to let us know how we are doing. Thank you for the five-star review and recommendation! Please come back and see us anytime you need us again. Trey Wiley General Manager

You get what you pay for

I love that new car smell and it just happens to be a Hyundai, as was my last car and probably will my next.LOVE IT!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear you had another pleasant visit to our dealership. Thank you for taking your time to share your feedback with us and we look forward to always being here for you whenever you need us next. Trey Wiley General Manager

Can't beat the service department

Make you feel like your dealing with a friend. Purchase. Finance Are engaged. And service department is one of the best I've experienced ..moved here from D.C..Dallas and before that sf. HVe purchased 6 new cars since moving here...and most experiences were not good. I'll keep coming back here because of the quality of service

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We want to thank you for the kind words about our team here at Palm Springs Hyundai. We are so happy to hear about the great job they did. We see you as a friend as well and we are always here when you need us. We welcome you back any time. Thank you again! Trey Wiley General Manager

Excellent experience

Greg Dixon made the entire process very easy. He even delivered the vehicle to our home. This is our second Hyundai, but definetly not our last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We want to thank you for your five- star review and recommendation. We know you are a loyal customer and we appreciate it. We are here to help you any time you need us. Thank you again! Trey Wiley General Manager

5 Star Experience

Great all around experience. Highly recommended. My first overall terrific experience purchasing a new car. Never felt pressured. Salesperson was friendly, professional, knowledgeable and patient. My husband and I were very impressed and hope the service department will follow suit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We want to thank you for the kind words about our service team. We are so happy to hear about the great job they did. We are here when you need us. We welcome you back any time. Thank you again! Trey Wiley General Manager

Nice experience

Professional, no pressure, showed everything and how it worked with out pressuring you to buy. Money was not even mentioned. I would go there again and buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are truly appreciative of your recommendations and continued support. Thank you for the wonderful compliments and five-stars. We are very happy to receive your kind words and we look forward to your next visit. Trey Wiley General Manager

In all aspects - SUPERB

I am weary of car dealerships, always fearful of getting ripped off! However, my experience at Palm Springs Hyundai and especially with Steve Allen allayed all my fears and I could not be more pleased with my experience. Transparency all the way - all questions answered honestly - information given - a sweet deal made with which I was completely satisfied. The whole experience has made driving my new Hyundai Tucson 2017 all the more pleasureable. I have also put a review on Yelp. I thoroughly recommend Steve Allen and the team at Hyundai Palm Springs especially if you have been weary of car dealerships. I would not hesitate to return. John M.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

John, We want to thank you for your five-star review and recommendation. We know you are a loyal customer and we appreciate it. We are here to help you any time you need us. Thank you again! Trey Wiley General Manager