Reviews
Fair pricing, attentive service and strong followup after
Fair pricing, attentive service and strong followup after the purchase. I would buy another car from this dealer.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional staff repairs completed in timely fashion
Professional staff repairs completed in timely fashion all personnel were friendly and helpful car was done when promised definitely getting better keep up the good work
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone is professional and the service is great !
Everyone is professional and the service is great ! It would be a burden to give out loaner cars frequently but I guess we have to wait or rent when dropping off.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Serivce!
Excellent Serivce! George is the best! He’s A real professional. Something you don’t see a lot of these days.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Took too long at the end.
Took too long at the end. And old man wanted to tack on extra things for more money at the end. This is similar to all dealerships.
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
They were thorough and pretty fast, as well as cordial
They were thorough and pretty fast, as well as cordial and pleasant. This is all.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I find the service friendly and professional.
I find the service friendly and professional. When I need a service for a problem or just an oil change Ken Barker make an appointment for me at my convenience. I recommend the dealership to friends and family.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were polite n courteous n took in the vehicle right
They were polite n courteous n took in the vehicle right away . No time wasted. And did what they had to do.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ken was knowledgeable and was helpful.
Ken was knowledgeable and was helpful. It was a positive one! Ken Barber whom I worked with there was very knowledgeable and provided me with all the information about what my car needed. I highly recommend paying them a visit for your car-related needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our truck was brought in for service.
Our truck was brought in for service. After driving it, the vehicle still had a vibration in the steering wheel after you reached a certain speed and it also had a warning to service the trailer brake system. Upon dropping the truck back off to them, I was told that they found the error in the brake system by pulling the code from the computer. After 4 days go by, I call in for an update but unable to get the advisor on the phone. After a week and a half of calling, each time I called in I was told that the service advisor and manager are in a meeting. Exactly 2 weeks to the day, I finally make contact with the service advisor. He tells me, we drove the truck this past Saturday and the tech was not able to find anything wrong with the truck. He proceeded to say that they drove the truck for over a mile and at speeds over 70 and couldn't find an issue. When I asked about the trailer brake system, he now says that they couldn't service it because the code wasn't there. The main issue with all of this is that we are a trucking company and our vehicles are equipped with cameras, GPS units, and other equipment. Our truck wasn't driven 1 time and that was yesterday when I finally spoke with the service advisor and he admitted that he was the one that drove the truck after I spoke with him. The highest speed the truck was driven was 46mph. He wouldn't have been able to diagnose the issue at that speed because it was explained that the vibration happens after 55mph. So yes, you will be lied to and after you call them out on their lie, they don't even have the decency to apologize for their actions or lack thereof
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
