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Axis Chrysler Dodge Jeep Ram

(508 reviews)
New (866) 318-3406 (866) 318-3406
Used (855) 346-7949 (855) 346-7949
Service (855) 346-7928 (855) 346-7928

Reviews

(508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Axis Chrysler Dodge Jeep Ram from DealerRater.

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Wonderful customer service.

Wonderful customer service. Especially Tom he is very helpful and insightful. I have been going there for the past 20 years and would recommend it to every one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Professional and Cordial is Ken in Service, over 20 yrs

Professional and Cordial is Ken in Service, over 20 yrs with Jersey City Chevrolet , Ken always serves with a smile!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I haven't been to the dealership yet only went for oil

I haven't been to the dealership yet only went for oil change service on 440

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was excellent.

Service was excellent. It did what it needed to service my car. Professional service. Job well done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Tried reaching this dealer to discuss my matter and no

Tried reaching this dealer to discuss my matter and no one called me back for four days until the manager left me a message and I tried calling back and he was busy, now it’s going into the eight day tomorrow. So, this issue is regarding the fact that my dad signed a loan for me and the deal that we agreed on with the salesman after I drove the vehicle and while we were outside seen the original price on the car then I showed the salesman the price that was quoted on their website was told I will get the car for that price. The price of the vehicle and the payments each month are not what we agreed. I was asked if I wanted gap insurance and another sales man that was doing the paperwork with my dad told me it was included and was telling me a way to get home to probably throw us off. I was busy looking up directions at the time since we drove over an hour, I was trusting everything was what was discussed with my original salesman. So long story short I didn’t see this paper work until I got home that same night and now they won’t answer again or call me back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service,good staffs coustomers service

Excellent service,good staffs coustomers service excellent, I recommend to visit once’s in this Facility if think for to bought new or used vehicles,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome staff and service!

Awesome staff and service! It's nice to be here for your car maintenance service 😀

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They took every long to attend to me.

They took every long to attend to me. Also they forgot to put the sticker that indicates the miles and time for the next service. If they forgot the sticker I’m very sure they forgot to do other things.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership does excellent work and the mechanics are

The dealership does excellent work and the mechanics are very good with their expertise and are very courteous

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Called for 2 days and they kept saying they would call us

Called for 2 days and they kept saying they would call us back and never did we had to keep calling. They finally called us and indicated the price would be going up by $5,000 than what was listed because they post vehicles low to get interest in them and then all the extra fees when someone asks to purchase. Very hard to get a straight answer. There salespeople were not polite. If you put a deposit down, you only have 48 hours to pick the vehicle up. All around not a great experience and did not purchase the vehicle from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.