Reviews
Great experience!
Genaro took my call after my internet search. He took down my information and said he'd call right back. Within ten minutes he called and made an appointment with us to test drive not only the car we found but others in the same price range. No pressure test drive and made Sure to answer all questions or find out as soon as we got back. Jose was great in getting our paperwork done and taking time to answer any questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Worth the drive
Drove from Western WA to Prosser because of the ease, and the art of the deal. Super competitive, easy, and very enjoyable, yup enjoyable and quick process!! Found the car I wanted,in Oregon, got it the very next day!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Serviced my 2017 F250.
Customer service was exceptional. My Auto Tech, Leo Burris, did a fantastic job on my truck. I’d recommend him and Tom Denchel Ford to my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Awesome service all the way around!!!
I came in for an oil change and left with my new truck!!! I couldn’t have been happier with the level of service I received from the service department to the sales and financing. Everyone was professional, and listened to what I wanted for a truck and what I wanted to spend. Excellent service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and congratulations on your new truck! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
bought a pickup
Used the online link to express my interest in a older pickup. The link was east to use and sent a auto email out quickly. Next morning received a call from the dealership to schedule my test drive. Greeted quickly and introduced to Koty. He answered all my questions and after the drive we made the deal to buy the truck. Picked up the truck a few days later, had some "farm: plywood removed from the bed, he was there to greet us and turn over the keys. Would highly recommended the dealership and Koty
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new truck, and thank you so much for your recommendation! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Painless, salesman very knowledgeable, no pressure
Painless, salesman very knowledgeable, right vehicle in stock. No pressure. Competitive prices. No hassle buying. Clean show room. Finance paper easy to understand. Manny knows he stuff
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great service and helpful staff.
We were looking for a specific vehicle to fit our needs and found it at Tom Denchel Ford in Prosser. The sales staff was knowledgeable and very helpful. We drove our new (used) vehicle home and love it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great folks to work with
We contacted Denchel Ford Country online in advance of our visit to tell them what we wanted. They were ready for us and showed us a couple of options. No pressure. Picked a couple to drive. Had a nice visit while we drove. Made our choice and got the paperwork done. Overall a pleasant afternoon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
And amazing family owned dealership!
My family and I have purchased over five vehicles from this dealership. We are met with excellent customer service and great prices every time! I highly recommend if before going anywhere else stop by Tom Denchel Ford to get your next car. Make sure and ask for big G he’s a sales person who’s help me many times and has great customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your satisfaction means a lot to us, and we truly appreciate you choosing Tom Denchel Ford Country Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!
18 Fusion
David, Ruben and Manny, thank you very much for helping me find the perfect car. I apprentice it and definitely exceeded my expectations. Thank you David for being so patient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
