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Speck Ford of Prosser

(430 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–7:00pm 8:00am–3:00pm
Sunday 10:00am–6:00pm Closed
New (855) 352-4942 (855) 352-4942
Used (855) 352-4948 (855) 352-4948
Service (855) 349-3986 (855) 349-3986

Reviews

(430 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Tom Dencher, Fantastic Place, Great Customer Service

Great dealership, Ruben went above and beyond trying to get us exactly what we needed even though it meant coming in on his day off. Along with his partner David who made sure he got us the payment plan that best fit us. And last but not least Manny, the man that finalized everything, really easy going and easy to talk to. Overall great people and again, GREAT DEALERSHIP!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Denchel review

I've used this dealer to service my work truck and they've always gone above and beyond to accommodate me and my needs. Decided to give them a shot for a new rig and wasn't disappointed either. I'm sure this isn't the cheapest dealer in the area but they were fair with trade in and purchase price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First-time car buyer

Tom Denchel Ford has been the go-to place for my families car needs for decades, and finally it was my turn to begin car shopping on my own. I went to several other dealerships prior to Denchel’s, and when I walked through the door at Ford Country they immediately helped me out. I had many concerns and questions about buying a car for the first time, but all of the staff were patient and explained the process thoroughly. David, Ruben, Manny, and Rick were incredible and went above and beyond to make my firstborn vehicle purchase possible. I definitely recommend this team - I can see why my family has purchased all of their vehicles from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

The process of buying a car was easy and efficient. Genaro was polite and really helpful. He took in consideration all of our concerns and we came up with the best option.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy to work with

Very patient and easy to work with I was looking for a specific monthly payment on my vehicle and it was met. Would highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchase vehicle

Genaro was amazing and patient with my parents who purchased their new car today. My Dad is 91. He drove him to show it to his wife who fell in love with the car. Not pushy, just ki d and patient. ThNk you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Stress less

I would like to thank ruben on his exellent customer service and outstanding work. We purchased vehicles through ruben and it was a great experience, hassle free, and very professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying a newer car

Always friendly, the salesman answered all my questions, went the extra mile for me, and was honest about what kind of deal we could arrange.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great place to buy a car

This is the second vehicle our family has purchased from Tom Denchel Ford in Prosser. We were treated fairly, and with respect. The process was fairly straight forward, and Koty was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The Very Best

Their service is always the very best. Customer is number one and they’re spot on providing recommendations and implementation of what is needed. A few times I’ve driven in with no appt and presented my problem. They’ve always responded right then never forcing me to leave and come back later. I love 45 miles from them and they are very considerate of that. I’ve bought many autos & trucks from them and would never think of going anywhere else. I sing their praises to everyone that will listen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.