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Speck Ford of Prosser

(430 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–7:00pm 8:00am–3:00pm
Sunday 10:00am–6:00pm Closed
New (855) 352-4942 (855) 352-4942
Used (855) 352-4948 (855) 352-4948
Service (855) 349-3986 (855) 349-3986

Reviews

(430 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I have nothing but good to say about the staff at this

I have nothing but good to say about the staff at this Ford. Friendly and honest, knowledgeable and polite. All I spoke to are awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a very good experience.

It was a very good experience. Working with Kaden, Val, and the other manager was great. Felt like they went out of their way to make the deal work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They told me way more then the Yakima branch did.

They told me way more then the Yakima branch did. They were very helpful and when I picked the car up they filled me in even more. Car was fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience and great service.

Great experience and great service. Got my vehicle in quickly and even washed it for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service from the prosser tom denchel service,

Excellent service from the prosser tom denchel service, parts and sales team. Highly recommend them for repair work or accessories

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional, responsive, helpful,.

Very professional, responsive, helpful,. Service technician Efren was awesome. Returned my calls promptly confirmed parts were in inventory and scheduled me four days later work was done correctly The first time by staff vehicle was clean. I was very impressed with the workmanship and quality of repairs. I will definitely drive from Kennewick to Prosser in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a really good experience with the dealership.

I had a really good experience with the dealership. All of the humans were wonderful. I like the staff, but this review crap sucks and I do NOT want o deal with it. In laymans terms either accept my excellent 5 recomendation or Bugger Off

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone at TDF was friendly and helpful.

Everyone at TDF was friendly and helpful. They were easy to deal with and honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything went as it was explained to me and they

Everything went as it was explained to me and they answered all my questions. Everyone was very cordial and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good service and very nice people to work with I

Very good service and very nice people to work with I will continue to work with the establishment in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.