Reviews
All of my interactions with Alma Ford have been great! I will gladly drive 20 miles for friendly and fast service.
All of my interactions with Alma Ford have been great! I will gladly drive 20 miles for friendly and fast service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much! It means a lot to know that you’re willing to make the 20-mile drive to see us! We’re so glad our team continues to provide the friendly, efficient service you deserve. Thank you for choosing Alma Ford and for continuing to make the trip; we truly appreciate you.
Didn't address the problem with my vehicle. Total ignored what needed to be addressed. Didn't replace the cabin air filter as requested. Pinion sseal leaking and said nothing was wrong.
Didn't address the problem with my vehicle. Total ignored what needed to be addressed. Didn't replace the cabin air filter as requested. Pinion sseal leaking and said nothing was wrong.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We do want to clarify that your concerns have not been ignored. Our team has driven and inspected your vehicle on multiple occasions in an effort to duplicate the issue you’ve described, just as we have previously done with your wife’s vehicle. Unfortunately, despite multiple attempts, we have not been able to duplicate the concern. Without being able to verify the issue, we cannot responsibly recommend or perform a repair based on speculation.
DJ and his staff take care of business and get answers to any questions we have!
DJ and his staff take care of business and get answers to any questions we have!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! DJ and our team work hard to make sure our customers are taken care of and get the answers they need. We truly appreciate your trust in our service team and your continued support!
Mike was extremely knowledgeable. And most importantly, I found him to be extremely honest and open. He was not high-pressure at all, and gave me excellent advice and guidance on attempting to locate my new truck. I love the idea of smaller family dealerships that will take their time with you and depend on word-of-mouth for their future business. These guys will really work to earn your business.
Mike was extremely knowledgeable. And most importantly, I found him to be extremely honest and open. He was not high-pressure at all, and gave me excellent advice and guidance on attempting to locate my new truck. I love the idea of smaller family dealerships that will take their time with you and depend on word-of-mouth for their future business. These guys will really work to earn your business.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the wonderful review! We’re glad to hear Mike made your experience comfortable, informative, and pressure-free. As a small, family-owned dealership, earning our customers’ trust and taking the time to truly help is very important to us. We really appreciate your kind words and your support of our dealership. We hope we can help get you into that new truck soon!
DJ always takes great care of us. He goes the extra mile to make sure that we are taken care of.
DJ always takes great care of us. He goes the extra mile to make sure that we are taken care of.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
DJ truly cares about our customers, and going the extra mile to make sure they’re taken care of is exactly what he does best. We’re very lucky to have him on our team! Thank you for continuing to trust DJ and Alma Ford—we truly appreciate you!
Great service. Looked at the problem. Got parts on order and called when they were in.
Great service. Looked at the problem. Got parts on order and called when they were in.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our service team was able to diagnose the issue, get the parts ordered, and keep you updated along the way. We appreciate you trusting Alma Ford with your vehicle and are always here to help!
DJ took great care of us. We had to order a part. But Wifey needed to use the car. So they ordered the parts and Wifey took the car for a few days. We brought it back after the weekend and they finished up the repair. Thanks for the help guys!!
DJ took great care of us. We had to order a part. But Wifey needed to use the car. So they ordered the parts and Wifey took the car for a few days. We brought it back after the weekend and they finished up the repair. Thanks for the help guys!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad DJ and the team were able to work around your schedule and keep you on the road while the part was on its way. We appreciate your patience and your trust in our service department. Thanks for choosing Alma Ford. We are always happy to help!
Great dealership! Always attentive to my needs. Would recommend to anyone who wants service done.
Great dealership! Always attentive to my needs. Would recommend to anyone who wants service done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great place to have a vehicle serviced. People that work there are awesome. Top notch
Great place to have a vehicle serviced. People that work there are awesome. Top notch
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Why do I have to do this over and over they are excellent. Great people
Why do I have to do this over and over they are excellent. Great people
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair