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Preston Toyota of Easton

(320 reviews)
Sales hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award
New (855) 216-8440 (855) 216-8440
Used (855) 219-3495 (855) 219-3495
Service (855) 222-6846 (855) 222-6846

Reviews

(320 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston Toyota of Easton from DealerRater.

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Very courteous, timely work, and explained the results.

Very courteous, timely work, and explained the results. The facility was clean and latest technology

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback! It's great to know that our team at Koons Easton Toyota provided you with courteous service and timely work!

Clear, considerate, and helpful service department.

Clear, considerate, and helpful service department. The work took a little longer than anticipated, but it was a busy day, so completely understandable.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your understanding and patience on our busy day at Koons Easton Toyota. Our team is always striving to provide clear, considerate, and helpful service. Thanks for the positive review!

Mike Jacobs was professional, helpful and polite.

Mike Jacobs was professional, helpful and polite. He went above and beyond finding me a car, getting the car ready quickly and picking me up at Enterprise. The buying process was so smooth and easy I actually enjoyed it. Little things count; leaving with a full tank of gas shows the dealership’s commitment to customer service. When I buy my next car, I will definitely go back to Mike.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Mike provided you with such a smooth and enjoyable car-buying experience at Koons Easton Toyota. It's great to see our commitment to customer service reflected in your review! We look forward to assisting you again when it's time for your next vehicle purchase.

Wonderful dealership.

Wonderful dealership. Bought my new 4 runner here. They were very good to me. Good service dept also.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We're glad to know you had a great experience with us at Koons Easton Toyota. Enjoy your new Toyota 4Runner and we look forward to serving you again in the future!

The purchase of our Dodge Ram truck was very pleasant and

The purchase of our Dodge Ram truck was very pleasant and smooth. Everyone was very nice and helpful. thank you Keith Wenck, Theresa French and the finance officer that helped us out so much. highly recommend buying a vehicle from this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that your truck purchase was a smooth and pleasant experience at Koons Easton Toyota. Keith and Theresa always strive to provide the best service possible, and we will be sure to pass along the kind words. Thanks for recommending us, and we hope to see you back!

Staff was very courteous and helpful and the service was

Staff was very courteous and helpful and the service was completed in a timely manor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, Jim! We appreciate the kind feedback and hope to see you again at Koons Easton Toyota!

My experience with Koons Toyota was excellent.

My experience with Koons Toyota was excellent. I was met in the garage & introduced to the staff who were very pleasant. and efficient. The waiting lounge was clean and comfortable. The time involved was, minimal and I was very happy with the service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to know you had an excellent experience at Koons Easton Toyota! We strive for efficiency and comfort in our service, and we will be sure to pass on the kind words. Safe travels!

I had service on my 2001 highlander.

I had service on my 2001 highlander. The service manager was very polite and took care of my air conditioning problem. He called and found a condenser in Salisbury, He had it delivered and installed. Since I was on vacation and was the last day of my visit, the family was more than comfortable in a cooled auto in 96 degree weather. Thank you Koons service department.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hi Nick, thank you for choosing Koons Easton Toyota for your service needs! We're glad to hear that our service manager took care of your air conditioning problem and got it fixed promptly. We hope you had a great vacation and enjoyed the cool ride in the hot weather. Have a wonderful day!

Thank you Koons Toyota of Easton and my sales person

Thank you Koons Toyota of Easton and my sales person Keith for helping buy my first vehicle! I love my new RAV4!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kyle, thank you for the review! We are thrilled to hear that you had such a successful purchase experience working with the Koons Easton Toyota team. Drive safely in your Toyota RAV4, and we hope to see you back again down the road!

First time in my life I had the best service and felt so

First time in my life I had the best service and felt so comfortable buying a car. They are really the best. I love my new Corolla, Tanner thank you and everyone else so much. You all made my day, thank you 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, Peggy! We're so glad to hear that Tanner and our team at Koons Easton Toyota provided you with excellent service and made your car-buying experience comfortable. Enjoy your new Corolla, and drive safely!