Reviews
Efficient and easy experience with my service appointment
Efficient and easy experience with my service appointment from beginning to the end at dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad we could deliver a 5-star experience here at Koons Easton Toyota!
Mr Massey was very good to work with.
Mr Massey was very good to work with. Knows his product very well. I couldn't have asked for a better salesman to walk me through the process. Go see Ben. You won't be disapointed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to hear that Ben earned your 5 stars. Thanks for working with the Koons Easton Toyota team!
Sales person was very helpful in providing me with a good
Sales person was very helpful in providing me with a good look at the vehicle by video, as I had to drive 7 hrs. to the dealer and did end up purchasing it. Thanks!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for making the trip to work with us here at Koons Easton Toyota!
Mike Jacobs did a great job helping us figure out exactly
Mike Jacobs did a great job helping us figure out exactly what features would serve us best. He is a straight shooter and I can easily say he will help you get the biggest bang for the buck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review. We're glad that Mike was nice to work with. We appreciate your business here at Koons Easton Toyota. See you around!
Mike was great to work with!
Mike was great to work with! He was friendly, knowledgeable and put no pressure on us. Both our salesman and finance manager were easy to work with and got us in and out quickly but never made us feel like we were just another sale. A big bonus for us was also that fees were lower than other dealers we had looked into. We highly recommend purchasing from Koons Easton Toyota!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
David, thank you for leaving Koons Easton Toyota a five-star review! We are happy to hear that Mike and our team delivered a seamless and enjoyable buying experience. Congrats on your new ride, and drive safely!
I loved the assistance service, I had in mind that the
I loved the assistance service, I had in mind that the process is slow but the good treatment and guidance was excellent, recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your confidence in our team! We appreciate your feedback and kind words about us here at Koons Easton Toyota. Until next time!
Went in today for oil change and was really surprised I
Went in today for oil change and was really surprised I paid $131. For oil change totally ridiculous 😩😩
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi Pricilla — this service included an oil change, an oil filter, and a tire rotation. The actual bill was $118.00 plus tax and shop supplies. I'd be happy to discuss this with you further and clear things up if you'd like. Please give me a call at your convenience. Thank you, JT Thompson - General Manager - 410-822-8000
I thought the tire rotation came with the change of oil, I've been taking my car there for the past couple years I never paid that much for oil change. But it's okay I won't be taking it there anymore.
Great experience at Koons Toyota buying a new vehicle.
Great experience at Koons Toyota buying a new vehicle. Ask for Keith, you would not be disappointed. I drove over an hour to get to him. He is friendly, courteous knowledgeable, professional and most importantly, trustworthy and honest.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marcia, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Keith and the Koons Easton Toyota team. Drive safely, and we hope to see you back again down the road!
Best Toyota dealer ever.
Best Toyota dealer ever. I’m 89 and have owned 6 Toyotas. None of the other dealers have been as courteous, knowledgeable, reliable and trustworthy. Their pickup and return services is unparalleled.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are thrilled to hear that you are so confident in the Koons Easton Toyota team to get the job done. We appreciate your continued support and hope to see you back again down the road!
I have never had a problem.
I have never had a problem. They make sure that the customer is satisfied. Everything is explained in detail.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review, from all of us here at Koons Easton Toyota!