Reviews
We were very excited to find our 2017 Camaro Convertible...
We were very excited to find our 2017 Camaro Convertible at Koons Toyota in Easton, MD. Our salesperson Mike Jacobs made everything very easy. We love our new Camaro. Sooooo much fun! And, to make it even better it is a 6 speed manual transmission. Woo Hoo!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Flor, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Mike. Drive safely in your new 2017 Chevrolet Camaro Convertible, and enjoy it! We hope to see you back again down the road!
Mike Jacobs was my sales person and he made me feel...
Mike Jacobs was my sales person and he made me feel extremely comfortable at my age of 77 years old that is something that is very important I am extremely happy with my purchase thank you Mike
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We couldn't agree more that Mike always goes above and beyond to make sure each of our guests goes home a happy camper. Thank you for giving him such a special shoutout and we hope you enjoy the new ride. Have a great day! - Koons Easton Toyota
Charlie did a great job of keeping me informed about my...
Charlie did a great job of keeping me informed about my vehicle and overseeing the repairs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear that you had a positive experience with Charlie and the team! Thank you for choosing Koons Easton Toyota and for stopping by to leave a review. Drive safely until we see you again!
I had a good experience with this dealership. very good...
I had a good experience with this dealership. very good professional and friendly customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to see that your experience with our team was a fantastic one, Reyes! Thanks for supporting Koons Easton Toyota!
Want to thank the Koons dealership in Easton especially...
Want to thank the Koons dealership in Easton especially the service department for going above and beyond trying to solve my issues 😁!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You can always rely on our team to go the extra mile to make sure your vehicle is running in prime condition. We're proud to offer you solutions, and it's wonderful that you have such trust in our team. Many thanks for sharing your Koons Easton Toyota experience, and we'll be here whenever you need us next!
I was looking to upgrade my current vehicle to a hybrid...
I was looking to upgrade my current vehicle to a hybrid and contacted them online. I was soon contacted so that they could follow up and see what kind of vehicle I was looking for - I live in Middletown, DE and it was well worth the drive to check out a 2022 Prius (with options that I didn't think I could afford)! Everyone was incredible to deal with and Grant Blades provided awesome customer service (including following up regarding the delay in getting my permanent tags). I highly recommend Koons Easton Toyota and make sure to ask for Grant because you will be treated extremely well!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing that your trip out to Koons Easton Toyota was well worth the drive! We feel fortunate to have Grant on our team, and we couldn't be happier to hear how satisfied you are with his attentive service. From all of here, congratulations on your new 2022 Toyota Prius Hybrid, and safe travels!
My wife and I were looking for a new Highlander. The one...
My wife and I were looking for a new Highlander. The one we wanted got sold before it even showed up. Mike and Todd were very patient working with us. Another one showed up not sold and Mike called us. We rushed over and it was just what my wanted. Thanks to Mike, Todd and Chris for making this so easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review, Mike! We strive to make the purchasing process go smoothly and it is wonderful to hear that this was reflected in your experience working with Mike, Todd, Chris, and the team. Congrats to your and your wife on your new vehicle, and enjoy it! We hope to see you both back at Koons Easton Toyota down the road!
We worked with Lewis to find a 2022 Hybrid….responsive...
We worked with Lewis to find a 2022 Hybrid….responsive and found what we wanted!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car! We are thrilled that Lewis was so helpful and attentive throughout the purchase process. Thank you for trusting Koons Easton Toyota with your business, and for taking the time to share a great review!
Very easy to work with. Friendly folks. I’m not sure why...
Very easy to work with. Friendly folks. I’m not sure why this has to be 15 words.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve, we are happy to have you as a customer! Thank you for choosing Koons Easton Toyota and for taking the time to leave us a review. Safe travels until we see you next!
Lewis Scott was my salesman. He was friendly,...
Lewis Scott was my salesman. He was friendly, knowledgeable and helpful in my purchasing of a Toyota Tacoma. I can find no fault or short coming in his handling of my transaction. My experience with this dealership was very positive. Lewis and the fellow (whose name I forgot but that's just me) who appraised my trade in and who helped in closing the deal were very professional and fair. The only complaint I had with this entire transaction was that I was unable to put a down payment on the vehicle prior to being there to test drive it. I drove 6 hours from upstate NY holding my breath that the truck I wanted would still be there when I got there. But in the end I left as a satisfied customer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very glad to hear that Lewis provided excellent service throughout your buying experience. We appreciate this feedback as well and are truly grateful that you made the trip to see us at Koons Easton Toyota. Thank you for trusting us with your business! Safe travels in your new truck and hope to see you again.