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Preston Toyota of Easton

(320 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (855) 216-8440 (855) 216-8440
Used (855) 219-3495 (855) 219-3495
Service (855) 222-6846 (855) 222-6846

Reviews

(320 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston Toyota of Easton from DealerRater.

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Wonderful Experience

Koons Easton Toyota is best place to buy cars because of their genuine and reliable service. I have purchased Toyota Camry Hybrid last week, all staffs are very nice and gave me the warm welcome and seen excellent environments. A special thanks to Jam Ewing - Internet Sales Manger, Chris Willis - Sales Consultant and Vito Vita - Sales Manager for their help. --Arock Manuvel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review, Arock!

Great experience

This is the third vehicle we have purchased from Koons Easton. They always seem to strive to provide you the vehicle you need at the price you want. As a sales person,Sara (Kritzer) has always been there for us to get the best trade in and deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! Come back and see us again soon!

Confident, graceous, and reliable service.

Met a door by service rep and very quickly my Scion was returned to me. Service completed and an unexpected car wash was a delightful surprise. Koon's of Easton knows how to treat a customer, like a family member.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We always want to treat our customers like family, and we're glad you enjoyed the service experience with us! Thank you for your review, we really appreciate it!

A great experience!

The staff at Easton Toyota were so great to work with. They made the process so much easier! I appreciate the time they spent with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

And we appreciate the time you spent with us! Thank you for your review and we hope to see you again soon!

A Very Pleasant Experience

My SUV was serviced quickly and efficiently even though the dealership was quite busy. Since the purchase of this dealership by Koons, management has turned this franchise from a sleepy, little Eastern Shore dealership into a legitimate high volume, well run organization. This benefits both the customer base as well as the owners. Well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review Curt! We appreciate the praise and we hope our work will keep bringing you back to our dealership in the future. See you again soon!

Fraud No Trust

after we agreed about a car price by phone(Acura 2011), i traveled 2 hours to this dealership in Easton and after i spent 3 hours with them fixing the paperwork, warranty and contract. their boss Peter called and said it was a mistake because this car deserves more money..I refused to pay more money in this car specially Peter himself came with me in a drive test...........it's my worst experience with a dealership NEVER TRUST THEM

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service for a recall

Toyota was great standing behind their product. They replaced the FRAME on my 2005 Tacoma for rust. The staff at Koons was friendly and very efficient getting my truck in and out and providing me with a loaner vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! Come back and see us again soon!

Service department

We have owned two Toyota's from this dealership, our service has always been excellent- especially from our service advisor James Musto. He has always gone above and beyond to my our visit enjoyable and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for leaving us a review Pat! And thank you for being a loyal Koons Customer! Looking forward to seeing you again soon.

Vito Vita and Staff--Amazingly Helpful and Friendly

I've been communicating with Vito Vita and his staff while doing my comparison shopping for a new SUV. I absolutely love the no-pressure sales approach and the willingness to answer all questions as I move forward in making my purchasing decision. In the past my family has owned a long-list of Toyota vehicles. This may very well be the time to go back. Thank you Vito Vita for a pleasant experience thus far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review!

Awesome!

I can't say enough about Marcus. He is truly an asset to koons. He is very knowledgeable about the cars sold. He helped me buy a 2015 Carolla and it was very easy from walking into the dealership to picking out the exact car I wanted and the best part was how fast the paperwork went. It truly was the best experience I have ever had buying a car. Thank you Marcus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving us a review!