Reviews
I been dealing with Torrington Ford for a many years. They have been great. Friendly staff, knowledgeable, and professional.
I been dealing with Torrington Ford for a many years. They have been great. Friendly staff, knowledgeable, and professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad you’ve trusted our service department with your Explorer for many years. Hearing that you found our staff friendly, well-informed, and professional means a lot to our service team.
Very good as always. Completed a job for us on body work, and for the 1st time ever, came in at half of what they estimated
Very good as always. Completed a job for us on body work, and for the 1st time ever, came in at half of what they estimated
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that the body work on your Ford Escape came in at half of the estimated cost is rewarding. Our service team is pleased we could complete the repair efficiently, and your kind words mean a great deal to us.
Friendliness Clean Quality of Work Fair price Knowledge of vehicle Customer service team is great
Friendliness Clean Quality of Work Fair price Knowledge of vehicle Customer service team is great
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the five-star rating. We’re thrilled to hear our service team provided friendly, knowledgeable care, kept things clean, and delivered quality work at a fair price for your Ford Explorer.
Incredible service reps that make the difference, they are always polite and professional . Thank you for your attention to detail
Incredible service reps that make the difference, they are always polite and professional . Thank you for your attention to detail
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that our attention to detail and courteous service made a difference means a lot to our service team. We’re pleased we could give your Ford F-350 the thorough care it deserves.
I’ve been coming here for years with several different vehicles. They really do take care of you and your vehicle.
I’ve been coming here for years with several different vehicles. They really do take care of you and your vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
After years of trusting us with multiple vehicles, hearing that you feel well cared for means a great deal. Our service department appreciates your loyalty and looks forward to caring for your Ford Expedition again.
Jennifer and staff are fantastic! My truck is something I need every day for work. They make sure that everything is good to go before I leave.
Jennifer and staff are fantastic! My truck is something I need every day for work. They make sure that everything is good to go before I leave.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience. We’re glad Jennifer and our team made sure your Ford was ready for your daily work. We look forward to supporting you with future service.
We had a very pleasant experience buying at Torrington Ford. Spencer was incredibly helpful and great to deal with. I would highly recommend buying from Torrington Ford.
We had a very pleasant experience buying at Torrington Ford. Spencer was incredibly helpful and great to deal with. I would highly recommend buying from Torrington Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you sharing your experience. We’re pleased Spencer made buying your used Ford Bronco Sport so smooth and hope you enjoy all the adventures ahead!
Excellent customer service. The folks at this dealership are top-notch. They're knowledgeable, friendly, engaging and patient. The work the mechanics do is always just what's needed, done well and on a timely basis. They treat us like family. We are fortunate to have them near by.
Excellent customer service. The folks at this dealership are top-notch. They're knowledgeable, friendly, engaging and patient. The work the mechanics do is always just what's needed, done well and on a timely basis. They treat us like family. We are fortunate to have them near by.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy to learn that our friendly and knowledgeable approach stood out during your Ford F-150 service. Our mechanics focus on completing exactly the work needed with care and efficiency. We’re honored you feel like part of our service family and appreciate having you nearby.
very transparent, friendly customer service , from the service writers , to the sales staff, always willing to help
very transparent, friendly customer service , from the service writers , to the sales staff, always willing to help
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting our service writers and sales staff’s transparent and friendly approach. We’re glad they could assist with your Jeep Wrangler Unlimited. We look forward to assisting you again.
professional, friendly environment. staff goes above what I think is required whether it's the service personal or parts.
professional, friendly environment. staff goes above what I think is required whether it's the service personal or parts.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear you enjoyed a professional, friendly atmosphere. We’re glad our service and parts teams went beyond what you expected. We look forward to supporting your Ford again soon.