Reviews
Jennifer and staff are fantastic! My truck is something I need every day for work. They make sure that everything is good to go before I leave.
Jennifer and staff are fantastic! My truck is something I need every day for work. They make sure that everything is good to go before I leave.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience. We’re glad Jennifer and our team made sure your Ford was ready for your daily work. We look forward to supporting you with future service.
We had a very pleasant experience buying at Torrington Ford. Spencer was incredibly helpful and great to deal with. I would highly recommend buying from Torrington Ford.
We had a very pleasant experience buying at Torrington Ford. Spencer was incredibly helpful and great to deal with. I would highly recommend buying from Torrington Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you sharing your experience. We’re pleased Spencer made buying your used Ford Bronco Sport so smooth and hope you enjoy all the adventures ahead!
Excellent customer service. The folks at this dealership are top-notch. They're knowledgeable, friendly, engaging and patient. The work the mechanics do is always just what's needed, done well and on a timely basis. They treat us like family. We are fortunate to have them near by.
Excellent customer service. The folks at this dealership are top-notch. They're knowledgeable, friendly, engaging and patient. The work the mechanics do is always just what's needed, done well and on a timely basis. They treat us like family. We are fortunate to have them near by.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy to learn that our friendly and knowledgeable approach stood out during your Ford F-150 service. Our mechanics focus on completing exactly the work needed with care and efficiency. We’re honored you feel like part of our service family and appreciate having you nearby.
very transparent, friendly customer service , from the service writers , to the sales staff, always willing to help
very transparent, friendly customer service , from the service writers , to the sales staff, always willing to help
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting our service writers and sales staff’s transparent and friendly approach. We’re glad they could assist with your Jeep Wrangler Unlimited. We look forward to assisting you again.
professional, friendly environment. staff goes above what I think is required whether it's the service personal or parts.
professional, friendly environment. staff goes above what I think is required whether it's the service personal or parts.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear you enjoyed a professional, friendly atmosphere. We’re glad our service and parts teams went beyond what you expected. We look forward to supporting your Ford again soon.
Professional staff , work performed on time, workmanship excellent, final price matched estimate, good communication skills Thanks
Professional staff , work performed on time, workmanship excellent, final price matched estimate, good communication skills Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know our team provided professional service on your Lincoln MKC, with timely work and excellent workmanship. We’re glad the final price aligned with our estimate and that our communication was clear. Thank you for trusting us with your vehicle.
I always have a great experience at Torrington Ford. The staff is friendly and helpful. Service is excellent and the wait for my truck is not to long. Thank you
I always have a great experience at Torrington Ford. The staff is friendly and helpful. Service is excellent and the wait for my truck is not to long. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We’re glad our team made your Ford F-150 service friendly and efficient, and that your wait was brief. We appreciate your continued trust and look forward to helping you again.
Torrington Ford did an excellent job doing routine maintenance on our F150. The service was performed quicker than anticipated.
Torrington Ford did an excellent job doing routine maintenance on our F150. The service was performed quicker than anticipated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your Ford F-150 maintenance. We’re pleased the routine work was completed faster than you anticipated.
I had an absolute perfect experience. Car was as promised, fair price and the Salesman Bob was great in every way. Look forward to buying from here again soon.
I had an absolute perfect experience. Car was as promised, fair price and the Salesman Bob was great in every way. Look forward to buying from here again soon.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ken, thank you for taking the time to leave us a review about your positive experience at Torrington Ford! We are glad you enjoyed working with Bob at Torrington Ford, we greatly appreciate your business and look forward to having earning your business in the future as well!
Salesman was great but I would rate the dealer 0 stars if I could. Dealer practices deception, we agreed on a price and a deposit was made on the vehicle. The next day the owner told the salesman the car was being marked up $3000 over asking price because I wouldn't come in to their service center due to me being out of state..... The only consistent maintenance for an electric vehicle is rotation of tires or alignment. Website states we only sell msrp but they are like almost every other dealer right now that charges over msrp.
Salesman was great but I would rate the dealer 0 stars if I could. Dealer practices deception, we agreed on a price and a deposit was made on the vehicle. The next day the owner told the salesman the car was being marked up $3000 over asking price because I wouldn't come in to their service center due to me being out of state..... The only consistent maintenance for an electric vehicle is rotation of tires or alignment. Website states we only sell msrp but they are like almost every other dealer right now that charges over msrp.
- Customer service
- 1.0
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car