Reviews
Awesome
Paulette was a wonderful salesperson and went above and beyond! She made the entire buying process easy. This was my first car purchase and was nervous she went out of her way to make me comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
my new used car
Nicole Ostrowski deserves a kudos for 5 star customer service. 2 nd vehicle I have gotten from west herr they put all other dealerships to shame
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nicholas
Salesman Michael Schleicher was great and made it super easy to understand the whole process. Comfortable atmosphere with friendly people all around. Would definitely recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
16 explorer
Overall we had a fantastic experience. Customer service provided by our sales rep Phillip was the best I’ve ever had buying a vehicle. No nonsense. Detailed and full tank of gas which is rare anymore. And ordered me the rear mat that was missing which came before we left the building. Will be going there again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Leasing made easy
Karen Herniak was my sales and leasing professional. She was pleasant, patient and very knowledgeable. My experience with leasing a new car ran smoothing because of Karen?s expertise. I?m very grateful for her assistance. I would highly recommend her to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience
By far the best salesman I ever dealt with, Matt Schiferle worked extremely hard to find exact vehicle I wanted , he treated me like a family member, would strongly recommend West Herr Chevy and Matt to everyone I know
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic Customer experience
My salesman Michael Schleicher was amazing. Other than getting a new car, he was an awesome person to deal with and would highly recommended him
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service! Very helpful!
Great Service! Very helpful! The sales person was great. The Sales Manager was wonderful and really help make the sales process smooth and easy. I will definitely buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
I walked in to the dealership clueless on what to do. I got a lovely young lady my age named Diami, to help me with the process and she made it smooth, easy and even fun !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service is great
Was in for service. They take great care of my car every time I?m in. Always a pleasure to talk to Jennifer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
