Reviews
Great experience
My experience working with Nate Metzger was excellent. He was informative, helpful, sincere, and expedited the process. I appreciated his willingness to search for many vehicles to find the perfect match for my family. His customer service was the deciding factor for my purchase at West Herr.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quick service
Got appointment easily and service was quick too. Always friendly advisor to care of all your vehicle needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Prompt and courteous
Have leased many cars with same salesman Excellent service dept
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil Change
From the time I arrived for my oil change to the time I left, it was a very pleasant atmosphere.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
I went in to inquire about a lease and received the very best service you could ask for. I also received a great car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Professional Dealership
Maggie Conboy in sales at West Herr Hamburg was amazing will do business again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy customer
Scott at west herr hamburg got me into the loaded silverado I allways wanted. The finance department made it happen. Thank you West Herr.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional Service
Our experience with the staff at West Herr in Hamburg was great. Everyone was friendly, attentive and eager to help. Nate Metzger, our salesman, made sure we had ample opportunity to ask questions and that we were familarized with the vehicle before we left the lot. We have a busy schedule and all the staff worked to accommodate that, every step of the way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Debby and Kelsey Gramza
Lindsay Romancuck and Sean went over and beyond to make us feel comfortable in our transaction. Our next car will be purchased thru the same people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience!
Great place to get a car. We leased 2 in one week. Our salesman, Steve Hart was phenomanal!!! Must go!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your feedback! We are so glad to hear that you've had a great experience with us.
