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Sales 9:00 AM - 5:00 PM
Service 8:00 AM - 5:00 PM
Mon 8:00 AM - 9:00 PM
Tue 8:00 AM - 9:00 PM
Wed 8:00 AM - 9:00 PM
Thu 8:00 AM - 9:00 PM
Fri 8:00 AM - 9:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

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Reviews

4.7
304 lifetime reviews.
  • Excellent customer service!

    From the first phone call I made with Dominick inquiring about a new lease to one week later driving off the lot with my new explorer, it was an e...

    Dealer Response

    It is great to hear that Dominick and Randy took such good care of you, Justin. Congratulations on your new Explorer, and please don't hesitate to...


    Show Full Review

    From the first phone call I made with Dominick inquiring about a new lease to one week later driving off the lot with my new explorer, it was an effortless, professional and all around pleasurable experience. I never once felt rushed or pressured, in the end I was very satisfied with my new lease. Randy was also super helpful and was always on my side trying to get me where I wanted to be payment wise. Overall, they made a repeat customer out of me and I look forward to working with them in the future!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is great to hear that Dominick and Randy took such good care of you, Justin. Congratulations on your new Explorer, and please don't hesitate to call or stop by if there is ever anything that we can do for you. Thanks!


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  • inspection

    reliable service,from friendly people, close to home


    Show Full Review

    reliable service,from friendly people, close to home

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great place

    Great service, not to pushy and had everything ready for me when I got there. Just had to show up test drive and sign papers!! It was great!

    Dealer Response

    We're glad that we made your car buying experience so great, Thomas! If there is anything else we can do to assist you, please let us know! Take c...


    Show Full Review

    Great service, not to pushy and had everything ready for me when I got there. Just had to show up test drive and sign papers!! It was great!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad that we made your car buying experience so great, Thomas! If there is anything else we can do to assist you, please let us know! Take care!


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Service & Repair

About Our Dealership

Dealer on Cars.com since October 2004

Orleans Ford in Medina, New York is conveniently located in Western New York, serving the Rochester and Buffalo communities. Orleans Ford has the areas sharpest and most aggressively priced selection of New and Used vehicles, from King Ranch to Shelby Cobras and everything in-between. If financing is a concern, our specialists can package a custom finance solution for everyone. As the owner of Orleans Ford you have my promise you will be treated like family every time you walk thru the door. ~George Bidleman

"Genuine People, Real Prices"