Reviews
Great experience at West Herr Orchard Park Locatio
A great experience. They made buying a new vehicle so easy. I highly recommend going to see Noah he’s a great sales rep, and Will lookout for you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Tiffany! We hope you enjoy your new vehicle!
Great Service Experience
Elizabeth Brennan was outstanding! Helpful and professional. She made it an easy, efficient experience. Provided an update and made necessary suggestions. It was completed on time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Kathy! We will commend Elizabeth for a job well done.
Always a Good experience
As a widow , buying a car alone, it’s a challenge! Mary Jane and Ryan made it easy and treated me very well. I have been buying cars from West Herr for over 15 years. I trust this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Patricia! We hope you enjoy your New Subaru.
Todd explained what the service entails and called me for
Todd explained what the service entails and called me for updates and options. I knew the general price and time frame at the start of the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and business!
I had the best experience with Noah & Brian from West
I had the best experience with Noah & Brian from West Herr at Orchard Park location. They went above and beyond to find me the right Vehicle within my price range. Great experience highly recommend you go see them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your kind words and feedback.
Every time I bring my car there frank and everyone else
Every time I bring my car there frank and everyone else goes above and beyond to help. It is a very nice experience. They make me feel like part of the Subaru family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank You! We are glad your service was excellent.
My salesman was knowledgeable, helpful, and very
My salesman was knowledgeable, helpful, and very personable. He made the experience easy and clear. I never felt pressured. I thought he was thinking about my needs not his. He helped me understand all the “bells and whistles” of my new car in an easy way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You! We hope you continue to enjoy your new vehicle!
Treated like family
I had a great experience buying my car last year- yesterday I brought it in for an oil change and inspection- I was treated like I was family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Jeff! We are always available for Sunday dinner if you have extra!
Outstanding Service
Outstanding service! It was quick and the services were done efficiently and explained to me when finished.My appointment was made easily on line at West Herr.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Kate! We appreciate your support.
I was satisfied and would buy there again
Shawn the salesman was helpful and pleasant to work with Z the sales manager did everything he could to make us happy with the car we selected and we purchased a car I would recommend the dealership to family and friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Dominic! We hope you enjoy your new vehicle.
