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Reviews

Average Ratings

4.8
189 lifetime reviews.
  • Best in wny!

    This dealership is alot bigger than others and can make deals others cant. This is my 2nd truck from here with nothing but good things to say.


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    This dealership is alot bigger than others and can make deals others cant. This is my 2nd truck from here with nothing but good things to say.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Terrible service

    My traction control and stability control kept turning off. I went to the service department two times before they fixed it. Once they "fixed it" ...


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    My traction control and stability control kept turning off. I went to the service department two times before they fixed it. Once they "fixed it" it cost me over $300 and I was told the problem would not happen again and if it did within a month I would be covered. A week later the problem happens and I go in the next day to have my truck serviced. The service guy tells me there is nothing he can do and it would be better if my "engine blew up". When I told him that the truck shakes and moves forward on its own it could result in me getting in an accident so it was unsafe he said "and what do you want me to do about that. Im not a magician". During all of this I was also told that I do not know what I am talking about and was repeatedly yelled at and interrupted when I was trying to explain my concerns. Despite being insured that my truck was fixed and be a paying customer I was told to leave the garage because the conversation was over. Do not go there. They just want your money and truly do not care.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Leasing a new vehicle

    Every aspect of our dealings with Paddock Chevrolet and their salespeople, financial staff and the administration has been fantastic. They are ex...


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    Every aspect of our dealings with Paddock Chevrolet and their salespeople, financial staff and the administration has been fantastic. They are extremely professional, very helpful and friendly throughout the entire transaction.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • oil change

    I like the timeliness of service the most. They also do a great job advising you on the current condition of your vehicle.


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    I like the timeliness of service the most. They also do a great job advising you on the current condition of your vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Mr. Gregory Ignaszak

    Everyone that I dealt with very considerate, helpful and kind. My salesman Mr. Williams was great, very happy with the car.


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    Everyone that I dealt with very considerate, helpful and kind. My salesman Mr. Williams was great, very happy with the car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bought chev trax

    Chris did a great job of getting everything I wAnted.


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    Chris did a great job of getting everything I wAnted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • service dept

    short waiting time for oil change and tire rotation, great service dept, awesome waiting area.


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    short waiting time for oil change and tire rotation, great service dept, awesome waiting area.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • very good service

    very good service - took care of my problem in less than an hour!!


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    very good service - took care of my problem in less than an hour!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • New lease from paddock Chevrolet

    I recently went to Paddock Chevrolet to lease a 2017 Malibu while still having 5 months remaining on the lease for my 2014 Malibu. The sales repre...


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    I recently went to Paddock Chevrolet to lease a 2017 Malibu while still having 5 months remaining on the lease for my 2014 Malibu. The sales representative did a great job of showing me all the features of the new Malibu. He was able to get me all of the features I wanted, while making it fit within my budget. I had an excellent experience at Paddock Chevrolet.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Oil Change, Tire Rotation

    I love that I didn't have to wait very long to have my oil changed, and tires rotated!


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    I love that I didn't have to wait very long to have my oil changed, and tires rotated!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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