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Wickstrom Auto Group

(4,676 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2026 state dealer award
View 11 awards
2026 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (847) 462-7464 (847) 462-7464
Used (847) 416-6836 (847) 416-6836
Service (847) 462-7461 (847) 462-7461

Inventory

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About our dealership

This seller has been on Cars.com since April 2006.
Welcome to Wickstrom Auto Group located in Barrington IL Wickstrom Auto Group is proud to be one of the premier dealerships in the area. From the moment you walk into our showrooms you will know our commitment to Customer Service is second to none. We strive to make your experience with Wickstrom Auto Group a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned you have come to the right place. Wickstrom Ford has won Ford Motor Company's President's Award 26 years in a row and we'd like to show you why we have been the recipients of this award. Stop in or call today.
Expect the Best. Experience the Difference.

Service center

Phone number (847) 462-7461

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:30pm
Sunday
Closed

Meet our employees

Reviews

(4,676 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wickstrom Auto Group from DealerRater.

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Chris Krason and the whole Ford team did a bang up job. The whole experience was effortless. Love their professionalism and attention to details. Thanks for a wonderful experience.

Chris Krason and the whole Ford team did a bang up job. The whole experience was effortless. Love their professionalism and attention to details. Thanks for a wonderful experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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The salesman, Chris Krason, was very patient with me. I kept coming back for several test rides. I couldn’t decide on many issues. He was very kind and extremely knowledgeable of the truck. It was the nicest car experience I’ve had in a long time. Thanks again.

The salesman, Chris Krason, was very patient with me. I kept coming back for several test rides. I couldn’t decide on many issues. He was very kind and extremely knowledgeable of the truck. It was the nicest car experience I’ve had in a long time. Thanks again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Chris K. was great to work with. He and the entire team made the experience enjoyable by providing great information, customer experience, time to explore the vehicle, never felt pressured. The whole team did a great and professional job.

Chris K. was great to work with. He and the entire team made the experience enjoyable by providing great information, customer experience, time to explore the vehicle, never felt pressured. The whole team did a great and professional job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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The entire experience was pleasant from the first question I asked to the very end. Every member of the team my wife and I interacted with was professional and courteous. Our purchase was a two-part process since the vehicle had to be special ordered, but when the time came for delivery, everything went smoothly. Even better, the final price came in lower than expected. Big shoutout to the management and sales team at Wickstrom Ford Barrington for making the whole process easy and enjoyable.

The entire experience was pleasant from the first question I asked to the very end. Every member of the team my wife and I interacted with was professional and courteous. Our purchase was a two-part process since the vehicle had to be special ordered, but when the time came for delivery, everything went smoothly. Even better, the final price came in lower than expected. Big shoutout to the management and sales team at Wickstrom Ford Barrington for making the whole process easy and enjoyable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Chris and the Wickstrom team made this purchase stress free.. We appreciated the way they do business.

Chris and the Wickstrom team made this purchase stress free.. We appreciated the way they do business.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Purchased an F-150 from Wickstrom and Woody. Whole experience was easy and competitive. Highly recommend Wickstrom and Woody!

Purchased an F-150 from Wickstrom and Woody. Whole experience was easy and competitive. Highly recommend Wickstrom and Woody!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I recently purchased a 2026 Dodge Durango GT from Wickstrom Chrysler Jeep Dodge RAM on April 25, 2026, and the experience was excellent from start to finish. From the beginning, Eric Jensen stood out as a highly professional and straightforward salesperson. There was no pressure, no games—just clear communication and a focus on getting to a fair deal. The negotiation process was especially smooth since we aligned early on a target price and handled much of the discussion online, which made everything efficient and hassle-free. The financing experience was where this deal really exceeded expectations. Stellantis was offering 0% financing for 36 months, but Eric went the extra mile and was able to secure 0% for 60 months by matching me with a vehicle that better fit my needs. Eric also found that my employer had a supplier agreement with Stellantis, which secured me an additional discount from the manufacturer. That level of attention and willingness to optimize the deal—not just to close it—made a big difference. I also want to recognize David Didier, Finance Manager, who was great to work with during the final steps. He was efficient, clear in explaining the paperwork, and respectful of my time—no pressure on add-ons, just a smooth and professional closing process. Overall, this was one of the easiest and most transparent car-buying experiences I’ve had. The dealership operated with a high level of professionalism, and Eric’s effort to find the best possible outcome really stood out. Overall Purchase Rating: 10/10 I’d strongly recommend Wickstrom CDJR—and especially Eric Jensen—to anyone looking for a straightforward, customer-focused buying experience, particularly if you’re balancing family needs with towing capability like I was.

I recently purchased a 2026 Dodge Durango GT from Wickstrom Chrysler Jeep Dodge RAM on April 25, 2026, and the experience was excellent from start to finish. From the beginning, Eric Jensen stood out as a highly professional and straightforward salesperson. There was no pressure, no games—just clear communication and a focus on getting to a fair deal. The negotiation process was especially smooth since we aligned early on a target price and handled much of the discussion online, which made everything efficient and hassle-free. The financing experience was where this deal really exceeded expectations. Stellantis was offering 0% financing for 36 months, but Eric went the extra mile and was able to secure 0% for 60 months by matching me with a vehicle that better fit my needs. Eric also found that my employer had a supplier agreement with Stellantis, which secured me an additional discount from the manufacturer. That level of attention and willingness to optimize the deal—not just to close it—made a big difference. I also want to recognize David Didier, Finance Manager, who was great to work with during the final steps. He was efficient, clear in explaining the paperwork, and respectful of my time—no pressure on add-ons, just a smooth and professional closing process. Overall, this was one of the easiest and most transparent car-buying experiences I’ve had. The dealership operated with a high level of professionalism, and Eric’s effort to find the best possible outcome really stood out. Overall Purchase Rating: 10/10 I’d strongly recommend Wickstrom CDJR—and especially Eric Jensen—to anyone looking for a straightforward, customer-focused buying experience, particularly if you’re balancing family needs with towing capability like I was.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Manny was excellent to work with and was very responsive to all of my questions via email before I came to see the vehicle.

Manny was excellent to work with and was very responsive to all of my questions via email before I came to see the vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I hate buying/selling cars. I bought my 2015 Jeep GC and hoped it was going to last forever. Unfortunately, a deer strike totaled it leaving me to have to buy a new car. I had the best experience buying a new car at Wickstrom. I met with Eric Jensen and he was spectacular throughout the entire process. We met about a month before I actually purchased my new Jeep. He was patient, communicative, and never pressured me from my first visit to the day I drove off in my new Jeep. The team members of Eric, Chris, and Dave were all great and turned a really crappy situation, of having to buy a new car after an accident, into a very pleasant and comfortable experience. I highly recommend Wickstrom.

I hate buying/selling cars. I bought my 2015 Jeep GC and hoped it was going to last forever. Unfortunately, a deer strike totaled it leaving me to have to buy a new car. I had the best experience buying a new car at Wickstrom. I met with Eric Jensen and he was spectacular throughout the entire process. We met about a month before I actually purchased my new Jeep. He was patient, communicative, and never pressured me from my first visit to the day I drove off in my new Jeep. The team members of Eric, Chris, and Dave were all great and turned a really crappy situation, of having to buy a new car after an accident, into a very pleasant and comfortable experience. I highly recommend Wickstrom.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I hate buying/selling cars. I bought my 2015 Jeep GC and hoped it was going to last forever. Unfortunately, a deer strike totaled it leaving me to have to buy a new car. I had the best experience buying a new car at Wickstrom. I met with Eric Jensen and he was spectacular throughout the entire process. We met about a month before I actually purchased my new Jeep. He was patient, communicative, and never pressured me from my first visit to the day I drove off in my new Jeep. The team members of Eric, Chris, and Dave were all great and turned a really crappy situation, of having to buy a new car after an accident, into a very pleasant and comfortable experience. I highly recommend Wickstrom.

I hate buying/selling cars. I bought my 2015 Jeep GC and hoped it was going to last forever. Unfortunately, a deer strike totaled it leaving me to have to buy a new car. I had the best experience buying a new car at Wickstrom. I met with Eric Jensen and he was spectacular throughout the entire process. We met about a month before I actually purchased my new Jeep. He was patient, communicative, and never pressured me from my first visit to the day I drove off in my new Jeep. The team members of Eric, Chris, and Dave were all great and turned a really crappy situation, of having to buy a new car after an accident, into a very pleasant and comfortable experience. I highly recommend Wickstrom.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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