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Wickstrom Auto Group

(4,653 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2026 state dealer award
View 11 awards
2026 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (847) 462-7464 (847) 462-7464
Used (847) 416-6836 (847) 416-6836
Service (847) 462-7461 (847) 462-7461

Inventory

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About our dealership

This seller has been on Cars.com since April 2006.
Welcome to Wickstrom Auto Group located in Barrington IL Wickstrom Auto Group is proud to be one of the premier dealerships in the area. From the moment you walk into our showrooms you will know our commitment to Customer Service is second to none. We strive to make your experience with Wickstrom Auto Group a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned you have come to the right place. Wickstrom Ford has won Ford Motor Company's President's Award 26 years in a row and we'd like to show you why we have been the recipients of this award. Stop in or call today.
Expect the Best. Experience the Difference.

Service center

Phone number (847) 462-7461

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:30pm
Sunday
Closed

Meet our employees

Reviews

(4,653 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wickstrom Auto Group from DealerRater.

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I had a great experience today at Wickstrom and Chris was a pleasure to work with!

I had a great experience today at Wickstrom and Chris was a pleasure to work with!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We had a phenomenal experience with Jared. Would highly recommend for anybody looking to get into a new vehicle. Very personable, professional and truly sought to understand what we needed to ensure we left with the right deal for us.

We had a phenomenal experience with Jared. Would highly recommend for anybody looking to get into a new vehicle. Very personable, professional and truly sought to understand what we needed to ensure we left with the right deal for us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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We had a phenomenal experience with Jared. Would highly recommend for anybody looking to get into a new vehicle. Very personable, professional and truly sought to understand what we needed to ensure we left with the right deal for us.

We had a phenomenal experience with Jared. Would highly recommend for anybody looking to get into a new vehicle. Very personable, professional and truly sought to understand what we needed to ensure we left with the right deal for us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I just bought my 2nd used car at Wickstrom, with the expert sales assistance of Chris Krason! I did my research ahead of time and knew what I wanted and needed in a car for my daughter, and Chris went to work right away. He sent me a list of quality cars that met my criteria and I selected the Ford Escape...my decision was made before we even saw the car in person, because Chris's prep work was so thorough. We were in a hurry to find a car quickly, and Chris listened to what we needed instead of trying to sell us something out of our budget. The patient financial managers did their magic as well, and got me a very good deal, and we drove the car off the lot the same night! Thank you Chris and team! I love the friendly mechanical team that helps when I need repairs, oil changes, and car washes! As a single person, it's so wonderful to have a team of professionals to help take care of and maintain my 2022 Ford Bronco.

I just bought my 2nd used car at Wickstrom, with the expert sales assistance of Chris Krason! I did my research ahead of time and knew what I wanted and needed in a car for my daughter, and Chris went to work right away. He sent me a list of quality cars that met my criteria and I selected the Ford Escape...my decision was made before we even saw the car in person, because Chris's prep work was so thorough. We were in a hurry to find a car quickly, and Chris listened to what we needed instead of trying to sell us something out of our budget. The patient financial managers did their magic as well, and got me a very good deal, and we drove the car off the lot the same night! Thank you Chris and team! I love the friendly mechanical team that helps when I need repairs, oil changes, and car washes! As a single person, it's so wonderful to have a team of professionals to help take care of and maintain my 2022 Ford Bronco.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I had been hearing about Wickstrom for a while - when it came time to buy a new vehicle, I went to Wickstrom and was blown away. The typical car buying experience is quite frustrating but Wickstrom was a different story and made the process fun and easy. I worked with Don DiPaulo and he was great. Super easy, not your average pushy car salesman. He answered my questions, made suggestions, and followed through each step of the way. I was in and out in a timely manner and Don and his crew went above and beyond. I will definitely go back to Wickstrom and work with Don DiPaulo when we need a new car again. Highly recommend you do too!

I had been hearing about Wickstrom for a while - when it came time to buy a new vehicle, I went to Wickstrom and was blown away. The typical car buying experience is quite frustrating but Wickstrom was a different story and made the process fun and easy. I worked with Don DiPaulo and he was great. Super easy, not your average pushy car salesman. He answered my questions, made suggestions, and followed through each step of the way. I was in and out in a timely manner and Don and his crew went above and beyond. I will definitely go back to Wickstrom and work with Don DiPaulo when we need a new car again. Highly recommend you do too!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Never disappoints! Another Great experience! I recently leased my 5th Ford vehicle from this Dealership! In my opinion Wickstrom and their family is the BEST dealership in the Country! Words that come to mind are; Professionalism, Loyal, Honest, Friendly, Non-Pressure, Educational, Transparent and Fun! It’s almost like they knew what vehicle was best for me before I even walked in the door. The one I would love the most, while staying in my budget and expectations! On this most recent experience I was expecting to trade in my previous Lease due to affordability and being several thousand miles over my allowed milage. Ryan Dicken the Financial Manager (as he always does), explained things very well, so I could understand. What was the most cost effective and would save me the most money, both up front and in the long run! At Wickstrom they actually look out for you, save you money, never make you feel pressured, and not try to just sell you a vehicle to maximize their profits. Throughout my entire experience, even months prior to my Lease being up. Chris Krason was Fantastic! He amplifies everything I stated above. He had 2 vehicles out front ready to show me, before I even arrived. One that we had already discussed that I was interested in and one I never even thought of. This way I could compare those 2 plus my vehicle I was returning. Patient, explanatory, great communication and honest! Never once I felt pressured, that I was being taken advantage of or rushed. To say the least I couldn’t be happier with my 2025 Ford Bronco Sport!!! The whole experience was smooth, exciting and more than satisfied! A Huge Thank You again to Chris Krason, Ryan Dicken and the entire team at Wickstrom Ford!!! I have and always will recommend this Dealership & family. 100% 10 stars! Don’t go anywhere else, it will truly be the Best car buying experience you will ever have!!

Never disappoints! Another Great experience! I recently leased my 5th Ford vehicle from this Dealership! In my opinion Wickstrom and their family is the BEST dealership in the Country! Words that come to mind are; Professionalism, Loyal, Honest, Friendly, Non-Pressure, Educational, Transparent and Fun! It’s almost like they knew what vehicle was best for me before I even walked in the door. The one I would love the most, while staying in my budget and expectations! On this most recent experience I was expecting to trade in my previous Lease due to affordability and being several thousand miles over my allowed milage. Ryan Dicken the Financial Manager (as he always does), explained things very well, so I could understand. What was the most cost effective and would save me the most money, both up front and in the long run! At Wickstrom they actually look out for you, save you money, never make you feel pressured, and not try to just sell you a vehicle to maximize their profits. Throughout my entire experience, even months prior to my Lease being up. Chris Krason was Fantastic! He amplifies everything I stated above. He had 2 vehicles out front ready to show me, before I even arrived. One that we had already discussed that I was interested in and one I never even thought of. This way I could compare those 2 plus my vehicle I was returning. Patient, explanatory, great communication and honest! Never once I felt pressured, that I was being taken advantage of or rushed. To say the least I couldn’t be happier with my 2025 Ford Bronco Sport!!! The whole experience was smooth, exciting and more than satisfied! A Huge Thank You again to Chris Krason, Ryan Dicken and the entire team at Wickstrom Ford!!! I have and always will recommend this Dealership & family. 100% 10 stars! Don’t go anywhere else, it will truly be the Best car buying experience you will ever have!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Never disappoints! Another Great experience! I recently leased my 5th Ford vehicle from this Dealership! In my opinion Wickstrom and their family is the BEST dealership in the Country! Words that come to mind are; Professionalism, Loyal, Honest, Friendly, Non-Pressure, Educational, Transparent and Fun! It’s almost like they knew what vehicle was best for me before I even walked in the door. The one I would love the most, while staying in my budget and expectations! On this most recent experience I was expecting to trade in my previous Lease due to affordability and being several thousand miles over my allowed milage. Ryan Dicken the Financial Manager (as he always does), explained things very well, so I could understand. What was the most cost effective and would save me the most money, both up front and in the long run! At Wickstrom they actually look out for you, save you money, never make you feel pressured, and not try to just sell you a vehicle to maximize their profits. Throughout my entire experience, even months prior to my Lease being up. Chris Krason was Fantastic! He amplifies everything I stated above. He had 2 vehicles out front ready to show me, before I even arrived. One that we had already discussed that I was interested in and one I never even thought of. This way I could compare those 2 plus my vehicle I was returning. Patient, explanatory, great communication and honest! Never once I felt pressured, that I was being taken advantage of or rushed. To say the least I couldn’t be happier with my 2025 Ford Bronco Sport!!! The whole experience was smooth, exciting and more than satisfied! A Huge Thank You again to Chris Krason, Ryan Dicken and the entire team at Wickstrom Ford!!! I have and always will recommend this Dealership & family. 100% 10 stars! Don’t go anywhere else, it will truly be the Best car buying experience you will ever have!!

Never disappoints! Another Great experience! I recently leased my 5th Ford vehicle from this Dealership! In my opinion Wickstrom and their family is the BEST dealership in the Country! Words that come to mind are; Professionalism, Loyal, Honest, Friendly, Non-Pressure, Educational, Transparent and Fun! It’s almost like they knew what vehicle was best for me before I even walked in the door. The one I would love the most, while staying in my budget and expectations! On this most recent experience I was expecting to trade in my previous Lease due to affordability and being several thousand miles over my allowed milage. Ryan Dicken the Financial Manager (as he always does), explained things very well, so I could understand. What was the most cost effective and would save me the most money, both up front and in the long run! At Wickstrom they actually look out for you, save you money, never make you feel pressured, and not try to just sell you a vehicle to maximize their profits. Throughout my entire experience, even months prior to my Lease being up. Chris Krason was Fantastic! He amplifies everything I stated above. He had 2 vehicles out front ready to show me, before I even arrived. One that we had already discussed that I was interested in and one I never even thought of. This way I could compare those 2 plus my vehicle I was returning. Patient, explanatory, great communication and honest! Never once I felt pressured, that I was being taken advantage of or rushed. To say the least I couldn’t be happier with my 2025 Ford Bronco Sport!!! The whole experience was smooth, exciting and more than satisfied! A Huge Thank You again to Chris Krason, Ryan Dicken and the entire team at Wickstrom Ford!!! I have and always will recommend this Dealership & family. 100% 10 stars! Don’t go anywhere else, it will truly be the Best car buying experience you will ever have!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wickstrom has been great with my vehicle leases and my husbands vehicle purchases. Each purchase has been prompt and we always have all our questions answered. We also continue to go here for service.

Wickstrom has been great with my vehicle leases and my husbands vehicle purchases. Each purchase has been prompt and we always have all our questions answered. We also continue to go here for service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I have bought multiple cars from this dealership, specifically with Andrew Nichols. I have experienced nothing but top notch, customer oriented service from the sales, finance, and service departments! If you’re looking for a dealership with genuine employees who care about their customers and not just their bottom line, Wickstrom is the place! Ask to see Andrew!

I have bought multiple cars from this dealership, specifically with Andrew Nichols. I have experienced nothing but top notch, customer oriented service from the sales, finance, and service departments! If you’re looking for a dealership with genuine employees who care about their customers and not just their bottom line, Wickstrom is the place! Ask to see Andrew!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I got a Jeep compass from Andrew Nichols ! It was great he helped me decide which one would be the best fit for me .

I got a Jeep compass from Andrew Nichols ! It was great he helped me decide which one would be the best fit for me .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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