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Wickstrom Auto Group

(4,590 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (847) 462-7464 (847) 462-7464
Used (847) 416-6836 (847) 416-6836
Service (847) 462-7461 (847) 462-7461

Inventory

See all 658 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since April 2006.
Welcome to Wickstrom Auto Group located in Barrington IL Wickstrom Auto Group is proud to be one of the premier dealerships in the area. From the moment you walk into our showrooms you will know our commitment to Customer Service is second to none. We strive to make your experience with Wickstrom Auto Group a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned you have come to the right place. Wickstrom Ford has won Ford Motor Company's President's Award 26 years in a row and we'd like to show you why we have been the recipients of this award. Stop in or call today.
Expect the Best. Experience the Difference.

Service center

Phone number (847) 462-7461

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:30pm
Sunday
Closed

Meet our employees

Reviews

(4,590 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wickstrom Auto Group from DealerRater.

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Alex and Rob were fantastic.

Alex and Rob were fantastic. They made it such an easy buying experience. The dealership amenities and service team are top notch.

Alex and Rob were fantastic.

Alex and Rob were fantastic. They made it such an easy buying experience. The dealership amenities and service team are top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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After purchasing more than 20 new cars over the years, I

After purchasing more than 20 new cars over the years, I can say without hesitation that my experience with Wickstrom Automotive Group was the best car-buying experience I’ve ever had. What made this experience truly exceptional was the care and professionalism shown not just to me, but to my son as he purchased his first car. The entire team went out of their way to turn the process into an educational, confidence-building experience for him—something I genuinely appreciate as a parent. I want to specifically recognize Eric Jensen, Sales Professional, who was patient, knowledgeable, and generous with his time, walking my son through every step of vehicle selection and the sales process. Chris Moose, CDJR General Manager, exemplified leadership and professionalism, ensuring everything was handled smoothly and transparently. And Colin Wickstrom, Owner, reinforced why this organization operates at such a high level—his involvement, friendliness and commitment to customer experience clearly set the tone for the entire group. From start to finish, there was zero pressure, clear communication, and a refreshing level of honesty that’s rare in today’s automotive market. Wickstrom Automotive Group treats customers like long-term relationships, not transactions and dare I even say my son and I had a ton of fun throughout this process. If you’re looking for a dealership group that sets the gold standard for how car buying should be done—especially for a first-time buyer—I give Wickstrom Automotive Group my strongest recommendation.

After purchasing more than 20 new cars over the years, I

After purchasing more than 20 new cars over the years, I can say without hesitation that my experience with Wickstrom Automotive Group was the best car-buying experience I’ve ever had. What made this experience truly exceptional was the care and professionalism shown not just to me, but to my son as he purchased his first car. The entire team went out of their way to turn the process into an educational, confidence-building experience for him—something I genuinely appreciate as a parent. I want to specifically recognize Eric Jensen, Sales Professional, who was patient, knowledgeable, and generous with his time, walking my son through every step of vehicle selection and the sales process. Chris Moose, CDJR General Manager, exemplified leadership and professionalism, ensuring everything was handled smoothly and transparently. And Colin Wickstrom, Owner, reinforced why this organization operates at such a high level—his involvement, friendliness and commitment to customer experience clearly set the tone for the entire group. From start to finish, there was zero pressure, clear communication, and a refreshing level of honesty that’s rare in today’s automotive market. Wickstrom Automotive Group treats customers like long-term relationships, not transactions and dare I even say my son and I had a ton of fun throughout this process. If you’re looking for a dealership group that sets the gold standard for how car buying should be done—especially for a first-time buyer—I give Wickstrom Automotive Group my strongest recommendation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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After purchasing more than 20 new cars over the years, I

After purchasing more than 20 new cars over the years, I can say without hesitation that my experience with Wickstrom Automotive Group was the best car-buying experience I’ve ever had. What made this experience truly exceptional was the care and professionalism shown not just to me, but to my son as he purchased his first car. The entire team went out of their way to turn the process into an educational, confidence-building experience for him—something I genuinely appreciate as a parent. I want to specifically recognize Eric Jensen, Sales Professional, who was patient, knowledgeable, and generous with his time, walking my son through every step of vehicle selection and the sales process. Chris Moose, CDJR General Manager, exemplified leadership and professionalism, ensuring everything was handled smoothly and transparently. And Colin Wickstrom, Owner, reinforced why this organization operates at such a high level—his involvement, friendliness and commitment to customer experience clearly set the tone for the entire group. From start to finish, there was zero pressure, clear communication, and a refreshing level of honesty that’s rare in today’s automotive market. Wickstrom Automotive Group treats customers like long-term relationships, not transactions , and dare I even say my son and I had a ton of fun throughout this process. If you’re looking for a dealership group that sets the gold standard for how car buying should be done—especially for a first-time buyer—I give Wickstrom Automotive Group my strongest recommendation.

After purchasing more than 20 new cars over the years, I

After purchasing more than 20 new cars over the years, I can say without hesitation that my experience with Wickstrom Automotive Group was the best car-buying experience I’ve ever had. What made this experience truly exceptional was the care and professionalism shown not just to me, but to my son as he purchased his first car. The entire team went out of their way to turn the process into an educational, confidence-building experience for him—something I genuinely appreciate as a parent. I want to specifically recognize Eric Jensen, Sales Professional, who was patient, knowledgeable, and generous with his time, walking my son through every step of vehicle selection and the sales process. Chris Moose, CDJR General Manager, exemplified leadership and professionalism, ensuring everything was handled smoothly and transparently. And Colin Wickstrom, Owner, reinforced why this organization operates at such a high level—his involvement, friendliness and commitment to customer experience clearly set the tone for the entire group. From start to finish, there was zero pressure, clear communication, and a refreshing level of honesty that’s rare in today’s automotive market. Wickstrom Automotive Group treats customers like long-term relationships, not transactions , and dare I even say my son and I had a ton of fun throughout this process. If you’re looking for a dealership group that sets the gold standard for how car buying should be done—especially for a first-time buyer—I give Wickstrom Automotive Group my strongest recommendation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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As a returning Customer, they continue to provide 5 star

As a returning Customer, they continue to provide 5 star service in purchasing a vehicle by answering and getting answers and explaining the auto features and how easy the purchase process works. Glad to have made another purchase.

As a returning Customer, they continue to provide 5 star

As a returning Customer, they continue to provide 5 star service in purchasing a vehicle by answering and getting answers and explaining the auto features and how easy the purchase process works. Glad to have made another purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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As a returning Customer, they continue to provide 5 star

As a returning Customer, they continue to provide 5 star service in purchasing a vehicle by answering and getting answers and explaining the auto features and how easy the purchase process works. Glad to have made another purchase.

As a returning Customer, they continue to provide 5 star

As a returning Customer, they continue to provide 5 star service in purchasing a vehicle by answering and getting answers and explaining the auto features and how easy the purchase process works. Glad to have made another purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is my first ever review and there’s a reason for it.

This is my first ever review and there’s a reason for it. Chris Krason helped me purchase my first car and the experience me and my husband had was one like no other. I’ve never been to a car dealership without them pressuring me and wasting my time but with Chris, he took his time at explaining the different options without forcing a decision right away. Once I picked the car I wanted, everything took about an hour to sign the papers and walk out with a brand new car. I was pleased and couldn’t recommend this place and Chris enough!!

This is my first ever review and there’s a reason for it.

This is my first ever review and there’s a reason for it. Chris Krason helped me purchase my first car and the experience me and my husband had was one like no other. I’ve never been to a car dealership without them pressuring me and wasting my time but with Chris, he took his time at explaining the different options without forcing a decision right away. Once I picked the car I wanted, everything took about an hour to sign the papers and walk out with a brand new car. I was pleased and couldn’t recommend this place and Chris enough!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I recently bought a preowned car from Wickstrom Dodge

I recently bought a preowned car from Wickstrom Dodge Jeep Ram, and I could not be happier with the experience! I was completely new to the car buying process, but everyone there made it smooth and stress-free. The staff was knowledgeable, honest, and extremely helpful every step of the way. I got a great deal on my car and felt very well taken care of. Highly recommend Wickstrom to anyone looking for a solid vehicle and top notch service!

I recently bought a preowned car from Wickstrom Dodge

I recently bought a preowned car from Wickstrom Dodge Jeep Ram, and I could not be happier with the experience! I was completely new to the car buying process, but everyone there made it smooth and stress-free. The staff was knowledgeable, honest, and extremely helpful every step of the way. I got a great deal on my car and felt very well taken care of. Highly recommend Wickstrom to anyone looking for a solid vehicle and top notch service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Eric Jensen is wonderful to work with as always.

Eric Jensen is wonderful to work with as always. We have now bought 4 cars with him over the yrs and it has always been a fantastic experience. He is the reason we keep coming back to Wickstrom.

Eric Jensen is wonderful to work with as always.

Eric Jensen is wonderful to work with as always. We have now bought 4 cars with him over the yrs and it has always been a fantastic experience. He is the reason we keep coming back to Wickstrom.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Eric Jensen is wonderful to work with as always.

Eric Jensen is wonderful to work with as always. We have now bought 4 cars with him over the yrs and it has always been a fantastic experience. He is the reason we keep coming back to Wickstrom.

Eric Jensen is wonderful to work with as always.

Eric Jensen is wonderful to work with as always. We have now bought 4 cars with him over the yrs and it has always been a fantastic experience. He is the reason we keep coming back to Wickstrom.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Nathan Noffs is fantastic.

Nathan Noffs is fantastic. He really goes above and beyond. He made everything simple, low pressure, and just a joy. I have no qualms about sending my mother to Wickstrom to work with Nathan and the team at Wickstrom. She loves her Lincoln and her experience there. Thanks so much Nathan and the rest of the team!

Nathan Noffs is fantastic.

Nathan Noffs is fantastic. He really goes above and beyond. He made everything simple, low pressure, and just a joy. I have no qualms about sending my mother to Wickstrom to work with Nathan and the team at Wickstrom. She loves her Lincoln and her experience there. Thanks so much Nathan and the rest of the team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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