Wickstrom Auto Group

Buying a new car is something I usually dread, but Eric Jensen completely changed that experience for me. From the moment we started, he made me feel comfortable and never pressured. Eric was incredibly knowledgeable, patient, and took the time to answer every question I had while presenting different options that truly fit what I was—and wasn’t—looking for. He really listened, which made the entire process feel personalized rather than like a typical sales experience. He was also extremely organized and efficient. The process never felt rushed, but it also wasn’t unnecessarily drawn out. Everything was handled smoothly and professionally. What really stood out was the time Eric spent with me after the purchase. He thoroughly reviewed all of the vehicle’s features and technology, and even went above and beyond by helping me set up my personal settings while I was finishing the financing paperwork. That extra attention made a huge difference and gave me confidence driving away in my new vehicle. Eric provided exceptional customer service from start to finish. If you’re looking for someone who is honest, knowledgeable, patient, and genuinely cares about making the car-buying experience a positive one, I highly recommend asking for Eric Jensen.

From start to finish, an excellent experience. Jared Nelson, our salesman, was professional, knowledgeable and friendly. Kept in contact with me as he was finding the exact car, which took only a few days. The day we picked up the car he seemed genuinely excited for me! Although the process of picking up a new car tends to be a bit long, he continually made sure that he was right there with us answering any and all questions. He took his time and was very patient while going through the workings of my new car, assuring me to feel free to call him if I was having difficulty with anything. Before we left, he asked if we'd like him to take a photo, which turned into a small photo shoot. Also, the Finance Manage, David Didier was excellent! Gave us information on different options, without ever being pushy. He let us decide what would work best for us with giving his opinion only when asked. I would highly recommend Wickstrom!

From start to finish, an excellent experience. Jared Nelson, our salesman, was professional, knowledgeable and friendly. Kept in contact with me as he was finding the exact car, which took only a few days. The day we picked up the car he seemed genuinely excited for me! Although the process of picking up a new car tends to be a bit long, he continually made sure that he was right there with us answering any and all questions. He took his time and was very patient while going through the workings of my new car, assuring me to feel free to call him if I was having difficulty with anything. Before we left, he asked if we'd like him to take a photo, which turned into a small photo shoot. Also, the Finance Manage, David Didier was excellent! Gave us information on different options, without ever being pushy. He let us decide what would work best for us with giving his opinion only when asked. I would highly recommend Wickstrom!

I had a GREAT purchasing experience at the Wickstrom Chrysler Jeep Dodge RAM dealership in Barrington.  Jared Nelson and David (Finance specialist) made the purchase incredibly enjoyable, and they went over and beyond trying to get me the financing and comfort that I wanted with my new purchase.  Thanks again and I look forward to seeing everyone at the dealership when I stop in for maintenance, etc. Have a great day, Drew Cuttill

I had a GREAT purchasing experience at the Wickstrom Chrysler Jeep Dodge RAM dealership in Barrington.  Jared Nelson and David (Finance specialist) made the purchase incredibly enjoyable, and they went over and beyond trying to get me the financing and comfort that I wanted with my new purchase.  Thanks again and I look forward to seeing everyone at the dealership when I stop in for maintenance, etc. Have a great day, Drew Cuttill

By far the worst service department I have ever experienced. 53 years old and have owned 10 cars in my lifetime. Worst attitude from service reps. They do not care at all. Constant problems with my car. I could write a book there are so many. Bottom line, stay far away from this dealership.

Don at Wickstrom was amazing from the start. When I inquired about a vehicle he was able to get back to me immediately. The whole experience was great and we will keep them in mind for the future.

Working with Chris Krason at Wickstrom was the best car buying experience I have ever had. Kris is a no nonsense guy who operates with integrity and transparency. My car buying experience with Chris was really efficient and enjoyable. I highly recommend going to see Chris at Wickstrom if you are in the market. This is the way car buying should be. To all my fellow veterans, see Chris Krason, he is a straight up guy.

Working with Chris Krason at Wickstrom was the best car buying experience I have ever had. Kris is a no nonsense guy who operates with integrity and transparency. My car buying experience with Chris was really efficient and enjoyable. I highly recommend going to see Chris at Wickstrom if you are in the market. This is the way car buying should be. To all my fellow veterans, see Chris Krason, he is a straight up guy.

Second car purchased and more to come!!! Mike K is the best! I knew when my brother found a car and it was at Wickstrom that Mike was our guy. As always, he went above and beyond and had the car ready for us. Mike always makes buying a car a breeze. Ask for Mike if you’re wanting to buy a car and want someone who’ll listen to you and find you a car that exceeds those needs.