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Rizza Cadillac Buick GMC

(3,971 reviews)
Visit Rizza Cadillac Buick GMC
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award

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New (708) 894-2069 (708) 894-2069
Used (708) 894-2068 (708) 894-2068
Service (708) 336-4798 (708) 336-4798

Inventory

See all 298 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2001.
At Rizza Cadillac Buick GMC we are passionate about exceeding our customer's expectations by delivering a sales and service experience that is unequaled.
Our mission is to earn our customer's loyalty by providing the ultimate in service and professionalism.
Our award winning Sales Service and World Class Technicians provide the highest quality with integrity and enthusiasm. We go above and beyond
to make our dealership your first choice to purchase and service your vehicles.
At Rizza Cadillac Buick GMC we'll earn and re-earn your trust and confidence today and everyday.
We'll beat any written offer!

Service center

Phone number (708) 336-4798

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(3,971 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rizza Cadillac Buick GMC from DealerRater.

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PLEASE do yourself a favor... do your research & you'll surely stay FAR away from this disrespectful trash excuse of a dealership!

PLEASE do yourself a favor... do your research & you'll surely stay FAR away from this disrespectful trash excuse of a dealership!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. I understand that you had a negative experience at Rizza CadillacBuick GMC, and I appreciate you taking the time to share your thoughts. Your concerns are important to me, and I encourage you to contact me directly so I can better understand your experience. We strive to maintain high standards, and I would like the opportunity to address your concerns. Sincerely, JC Rocha, Internet Manager, [email protected]

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Came in today saw Tony the sales person. He helped me fix my front seat. Great people to work with if you need to do business.

Came in today saw Tony the sales person. He helped me fix my front seat. Great people to work with if you need to do business.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I’m happy to hear that Tony was able to assist you with your front seat and that you had a great experience with us at Rizza Buick GMC. We appreciate your kind words and hope to see you again soon for any future needs! Sincerely, JC Rocha, Internet Manager, [email protected]

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Everything was great!! So happy w/ my purchase. Tony was great, very informative! Dan was so nice !!!

Everything was great!! So happy w/ my purchase. Tony was great, very informative! Dan was so nice !!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I'm pleased to hear that you had a great experience with me at Rizza Buick GMC. It's fantastic to know that Tony and Dan made a positive impact during your purchase. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, JC Rocha, Internet Manager, [email protected]

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Antonio was great to work with! He was knowledgeable, honest, and made the entire car-buying process easy and stress-free. He answered all my questions, kept me informed every step of the way, and made sure I found the right vehicle. I highly recommend asking for Antonio if you’re looking for excellent customer service!

Antonio was great to work with! He was knowledgeable, honest, and made the entire car-buying process easy and stress-free. He answered all my questions, kept me informed every step of the way, and made sure I found the right vehicle. I highly recommend asking for Antonio if you’re looking for excellent customer service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I’m thrilled to hear that you had such a positive experience with Antonio at Rizza Buick GMC. We strive to provide knowledgeable and honest service, and it’s great to know that we made your car-buying process easy and stress-free. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, JC Rocha, Internet Manager, [email protected]

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Tony knows everything about the Cadillac lineup! If you're looking for someone who can answer all your questions and help you find the right vehicle, ask for Tony. Highly recommend!

Tony knows everything about the Cadillac lineup! If you're looking for someone who can answer all your questions and help you find the right vehicle, ask for Tony. Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Natalie! I’m thrilled to hear that Tony was able to assist you with your Cadillac lineup inquiries and help you find the right vehicle. Your recommendation means a lot to us at Rizza Cadillac Buick GMC. Our team looks forward to welcoming you back for your next visit! Sincerely, JC Rocha, Internet Manager, [email protected]

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I came in to get my radio fixed, and Tony was a huge help. He took the time to diagnose the CarPlay issue, explained everything clearly, and made sure everything was working before I left. Great customer service and a great experience. Thank you, Tony!

I came in to get my radio fixed, and Tony was a huge help. He took the time to diagnose the CarPlay issue, explained everything clearly, and made sure everything was working before I left. Great customer service and a great experience. Thank you, Tony!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Appreciate your feedback on your visit! I’m pleased to hear that Tony provided you with excellent service while helping with your radio and CarPlay issue. At Rizza Buick GMC, we strive for great customer experiences, and your feedback is greatly appreciated. We hope to see you again soon! Sincerely, JC Rocha, Internet Manager, [email protected]

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Tony was great! After much negotiation, he ensured we left pleased and within our price range that we were looking for.

Tony was great! After much negotiation, he ensured we left pleased and within our price range that we were looking for.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Kay! I'm thrilled to hear that Tony was able to assist you effectively and help you find a deal within your price range. Your satisfaction is our priority at Rizza Buick GMC. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, JC Rocha, Internet Manager, [email protected]

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We stopped in the dealership today (7/17/26) to ask for help with our navigation system in our 2025 GMC Sierra because the voice/sound was very low and we couldn’t hear the driving instructions. Tony Mazano greeted us first and was more than willing to help. He was very professional, knowledgeable and patient in navigating all the options to figure out the problem. He was successful in fixing the voice level so we can now hear the navigation instructions. As an aside we mentioned to Tony that since we purchased the vehicle (November/2025?) we were never able to connect our garage door opener to the truck. We called a few times and left messages with the sales dept but received no return calls. Tony apologized for the dealership and then informed us that we could just call the OnStar button. No one suggested this step to us previously. We didn’t know On Star was an option to help with setting up the garage door. Also we didn’t realize we still had access to OnStar. Oh my! I guess we could have checked, but didn’t. We thought the On Star was only available for 3-6 months. We will now plan to follow up with On Star re our garage door opener. Thank you Tony!

We stopped in the dealership today (7/17/26) to ask for help with our navigation system in our 2025 GMC Sierra because the voice/sound was very low and we couldn’t hear the driving instructions. Tony Mazano greeted us first and was more than willing to help. He was very professional, knowledgeable and patient in navigating all the options to figure out the problem. He was successful in fixing the voice level so we can now hear the navigation instructions. As an aside we mentioned to Tony that since we purchased the vehicle (November/2025?) we were never able to connect our garage door opener to the truck. We called a few times and left messages with the sales dept but received no return calls. Tony apologized for the dealership and then informed us that we could just call the OnStar button. No one suggested this step to us previously. We didn’t know On Star was an option to help with setting up the garage door. Also we didn’t realize we still had access to OnStar. Oh my! I guess we could have checked, but didn’t. We thought the On Star was only available for 3-6 months. We will now plan to follow up with On Star re our garage door opener. Thank you Tony!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Kiti! I am glad to hear that Tony was able to assist you with your 2025 GMC Sierra's navigation system and provide a solution for the garage door opener. Your feedback is valuable, and I appreciate you bringing this to our attention. If you have any further questions or need assistance, please don’t hesitate to reach out to me at Rizza Buick GMC. We look forward to serving you again! Sincerely, JC Rocha, Internet Manager, [email protected]

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I want to thank Rizza Cadillac for my purchase of my first Cadillac. I especially would like to thank Tony Marzand for his great performance And personality he went way above and beyond to make my experience smooth I also want to thank Jay Bacara for his professionalism and patience and for always following up with updates.

I want to thank Rizza Cadillac for my purchase of my first Cadillac. I especially would like to thank Tony Marzand for his great performance And personality he went way above and beyond to make my experience smooth I also want to thank Jay Bacara for his professionalism and patience and for always following up with updates.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Moreno! I’m thrilled to hear that you had a great experience at Rizza Buick GMC and that Tony and Jay made your first Cadillac purchase so special. Your kind words about their dedication and professionalism mean a lot to us. We look forward to seeing you again and hope you enjoy your Cadillac! Sincerely, JC Rocha, Internet Manager, [email protected]

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Tony was knowledgeable, professional, and made the entire Cadillac buying experience easy and stress-free. He answered all my questions, helped me find the perfect vehicle, and never made me feel pressured. If you’re looking for someone who truly knows the Cadillac lineup, ask for Tony. Highly recommend!

Tony was knowledgeable, professional, and made the entire Cadillac buying experience easy and stress-free. He answered all my questions, helped me find the perfect vehicle, and never made me feel pressured. If you’re looking for someone who truly knows the Cadillac lineup, ask for Tony. Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I’m thrilled to hear that Tony provided you with such a knowledgeable and stress-free Cadillac buying experience at Rizza Cadillac Buick GMC. Your recommendation means a lot to us, and I appreciate you taking the time to share your feedback. We look forward to welcoming you back for your next visit! Sincerely, JC Rocha, Internet Manager, [email protected]

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