Reviews
Rizza Buick GMC committed delivery fraud by selling a brand new vehicle with parts missing. They have refused to repair the defects. They have lied to GM Corporate stating they fixed it when it has not even moved parking spots in over 20 days on their lot. They have lost our personal belongings including the key fob. The General Manager Jim Allegretti has been rude and walked away from us in the middle of a meeting that we requested to attempt to resolve the defects and has since ceased communications with us. This dealership has ruined my first luxury car buying experience. Upon talking with other dealerships, this dealership location is known as the Wolves's den. This is my caution to you, buyers, beware.
Rizza Buick GMC committed delivery fraud by selling a brand new vehicle with parts missing. They have refused to repair the defects. They have lied to GM Corporate stating they fixed it when it has not even moved parking spots in over 20 days on their lot. They have lost our personal belongings including the key fob. The General Manager Jim Allegretti has been rude and walked away from us in the middle of a meeting that we requested to attempt to resolve the defects and has since ceased communications with us. This dealership has ruined my first luxury car buying experience. Upon talking with other dealerships, this dealership location is known as the Wolves's den. This is my caution to you, buyers, beware.
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- 1.0
- Does not recommend this dealer
- Shopped for a new car
Our team has taken note of the concerns expressed in your review.
Great experience buying out my lease vehicle with my amazing salesman Larry Papp. Also worked with Jim Allegretti sales manager. The entire process was smooth, easy and handled in a timely manner. Everyone was very helpful, including the finance manager Brian James. Highly recommend Rizza for a straightforward, stress-free experience.
Great experience buying out my lease vehicle with my amazing salesman Larry Papp. Also worked with Jim Allegretti sales manager. The entire process was smooth, easy and handled in a timely manner. Everyone was very helpful, including the finance manager Brian James. Highly recommend Rizza for a straightforward, stress-free experience.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! I'm thrilled to hear about your great experience buying out your lease vehicle with Larry, Jim, and Brian at Rizza Buick GMC. We strive to provide a smooth and stress-free process, and it's fantastic to know We achieved that for you. Your recommendation is appreciated, and we look forward to assisting you again in the future! Sincerely, JC Rocha, Internet Manager, [email protected]
Larry Papp and Jim Allegretti were amazing to work with. I would highly recommend! Thanks again!
Larry Papp and Jim Allegretti were amazing to work with. I would highly recommend! Thanks again!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, James! I’m delighted to hear that you had a great experience with Larry and Jim at Rizza Buick GMC. Your recommendation means a lot to us. We look forward to welcoming you back in the future! Sincerely, JC Rocha, Internet Manager, [email protected]
I often visit this dealer for service and they do such a great job at making feel welcomed and valued
I often visit this dealer for service and they do such a great job at making feel welcomed and valued
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! I’m glad to hear that you feel welcomed and valued during your visits for service at Rizza Buick GMC. I appreciate your feedback and we look forward to serving you again in the future! Sincerely, JC Rocha, Internet Manager, [email protected]
PLEASE do yourself a favor... do your research & you'll surely stay FAR away from this disrespectful trash excuse of a dealership!
PLEASE do yourself a favor... do your research & you'll surely stay FAR away from this disrespectful trash excuse of a dealership!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback. I understand that you had a negative experience at Rizza CadillacBuick GMC, and I appreciate you taking the time to share your thoughts. Your concerns are important to me, and I encourage you to contact me directly so I can better understand your experience. We strive to maintain high standards, and I would like the opportunity to address your concerns. Sincerely, JC Rocha, Internet Manager, [email protected]
Came in today saw Tony the sales person. He helped me fix my front seat. Great people to work with if you need to do business.
Came in today saw Tony the sales person. He helped me fix my front seat. Great people to work with if you need to do business.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! I’m happy to hear that Tony was able to assist you with your front seat and that you had a great experience with us at Rizza Buick GMC. We appreciate your kind words and hope to see you again soon for any future needs! Sincerely, JC Rocha, Internet Manager, [email protected]
Everything was great!! So happy w/ my purchase. Tony was great, very informative! Dan was so nice !!!
Everything was great!! So happy w/ my purchase. Tony was great, very informative! Dan was so nice !!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I'm pleased to hear that you had a great experience with me at Rizza Buick GMC. It's fantastic to know that Tony and Dan made a positive impact during your purchase. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, JC Rocha, Internet Manager, [email protected]
Antonio was great to work with! He was knowledgeable, honest, and made the entire car-buying process easy and stress-free. He answered all my questions, kept me informed every step of the way, and made sure I found the right vehicle. I highly recommend asking for Antonio if you’re looking for excellent customer service!
Antonio was great to work with! He was knowledgeable, honest, and made the entire car-buying process easy and stress-free. He answered all my questions, kept me informed every step of the way, and made sure I found the right vehicle. I highly recommend asking for Antonio if you’re looking for excellent customer service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I’m thrilled to hear that you had such a positive experience with Antonio at Rizza Buick GMC. We strive to provide knowledgeable and honest service, and it’s great to know that we made your car-buying process easy and stress-free. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, JC Rocha, Internet Manager, [email protected]
Tony knows everything about the Cadillac lineup! If you're looking for someone who can answer all your questions and help you find the right vehicle, ask for Tony. Highly recommend!
Tony knows everything about the Cadillac lineup! If you're looking for someone who can answer all your questions and help you find the right vehicle, ask for Tony. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Natalie! I’m thrilled to hear that Tony was able to assist you with your Cadillac lineup inquiries and help you find the right vehicle. Your recommendation means a lot to us at Rizza Cadillac Buick GMC. Our team looks forward to welcoming you back for your next visit! Sincerely, JC Rocha, Internet Manager, [email protected]
I came in to get my radio fixed, and Tony was a huge help. He took the time to diagnose the CarPlay issue, explained everything clearly, and made sure everything was working before I left. Great customer service and a great experience. Thank you, Tony!
I came in to get my radio fixed, and Tony was a huge help. He took the time to diagnose the CarPlay issue, explained everything clearly, and made sure everything was working before I left. Great customer service and a great experience. Thank you, Tony!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Appreciate your feedback on your visit! I’m pleased to hear that Tony provided you with excellent service while helping with your radio and CarPlay issue. At Rizza Buick GMC, we strive for great customer experiences, and your feedback is greatly appreciated. We hope to see you again soon! Sincerely, JC Rocha, Internet Manager, [email protected]