Reviews
Tony was great! After much negotiation, he ensured we left pleased and within our price range that we were looking for.
Tony was great! After much negotiation, he ensured we left pleased and within our price range that we were looking for.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Kay! I'm thrilled to hear that Tony was able to assist you effectively and help you find a deal within your price range. Your satisfaction is our priority at Rizza Buick GMC. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, JC Rocha, Internet Manager, [email protected]
We stopped in the dealership today (7/17/26) to ask for help with our navigation system in our 2025 GMC Sierra because the voice/sound was very low and we couldn’t hear the driving instructions. Tony Mazano greeted us first and was more than willing to help. He was very professional, knowledgeable and patient in navigating all the options to figure out the problem. He was successful in fixing the voice level so we can now hear the navigation instructions. As an aside we mentioned to Tony that since we purchased the vehicle (November/2025?) we were never able to connect our garage door opener to the truck. We called a few times and left messages with the sales dept but received no return calls. Tony apologized for the dealership and then informed us that we could just call the OnStar button. No one suggested this step to us previously. We didn’t know On Star was an option to help with setting up the garage door. Also we didn’t realize we still had access to OnStar. Oh my! I guess we could have checked, but didn’t. We thought the On Star was only available for 3-6 months. We will now plan to follow up with On Star re our garage door opener. Thank you Tony!
We stopped in the dealership today (7/17/26) to ask for help with our navigation system in our 2025 GMC Sierra because the voice/sound was very low and we couldn’t hear the driving instructions. Tony Mazano greeted us first and was more than willing to help. He was very professional, knowledgeable and patient in navigating all the options to figure out the problem. He was successful in fixing the voice level so we can now hear the navigation instructions. As an aside we mentioned to Tony that since we purchased the vehicle (November/2025?) we were never able to connect our garage door opener to the truck. We called a few times and left messages with the sales dept but received no return calls. Tony apologized for the dealership and then informed us that we could just call the OnStar button. No one suggested this step to us previously. We didn’t know On Star was an option to help with setting up the garage door. Also we didn’t realize we still had access to OnStar. Oh my! I guess we could have checked, but didn’t. We thought the On Star was only available for 3-6 months. We will now plan to follow up with On Star re our garage door opener. Thank you Tony!
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Kiti! I am glad to hear that Tony was able to assist you with your 2025 GMC Sierra's navigation system and provide a solution for the garage door opener. Your feedback is valuable, and I appreciate you bringing this to our attention. If you have any further questions or need assistance, please don’t hesitate to reach out to me at Rizza Buick GMC. We look forward to serving you again! Sincerely, JC Rocha, Internet Manager, [email protected]
I want to thank Rizza Cadillac for my purchase of my first Cadillac. I especially would like to thank Tony Marzand for his great performance And personality he went way above and beyond to make my experience smooth I also want to thank Jay Bacara for his professionalism and patience and for always following up with updates.
I want to thank Rizza Cadillac for my purchase of my first Cadillac. I especially would like to thank Tony Marzand for his great performance And personality he went way above and beyond to make my experience smooth I also want to thank Jay Bacara for his professionalism and patience and for always following up with updates.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Moreno! I’m thrilled to hear that you had a great experience at Rizza Buick GMC and that Tony and Jay made your first Cadillac purchase so special. Your kind words about their dedication and professionalism mean a lot to us. We look forward to seeing you again and hope you enjoy your Cadillac! Sincerely, JC Rocha, Internet Manager, [email protected]
Tony was knowledgeable, professional, and made the entire Cadillac buying experience easy and stress-free. He answered all my questions, helped me find the perfect vehicle, and never made me feel pressured. If you’re looking for someone who truly knows the Cadillac lineup, ask for Tony. Highly recommend!
Tony was knowledgeable, professional, and made the entire Cadillac buying experience easy and stress-free. He answered all my questions, helped me find the perfect vehicle, and never made me feel pressured. If you’re looking for someone who truly knows the Cadillac lineup, ask for Tony. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I’m thrilled to hear that Tony provided you with such a knowledgeable and stress-free Cadillac buying experience at Rizza Cadillac Buick GMC. Your recommendation means a lot to us, and I appreciate you taking the time to share your feedback. We look forward to welcoming you back for your next visit! Sincerely, JC Rocha, Internet Manager, [email protected]
The customer service at this dealership is top-notch. Everyone was very welcoming, honest, and truly went above and beyond to make sure I got exactly what I wanted
The customer service at this dealership is top-notch. Everyone was very welcoming, honest, and truly went above and beyond to make sure I got exactly what I wanted
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Noel! I truly appreciate your kind words about the customer service at Rizza Cadillac Buick GMC. We're dedicated to providing a welcoming and honest experience, and I'm glad to hear that you felt supported in finding exactly what you wanted. Looking forward to serving you again in the future! Sincerely, JC Rocha, Internet Manager, [email protected]
My experience with Tony has been wonderful. Was very patient with me and answered all of my questions. Would definitely recommend. 9/10
My experience with Tony has been wonderful. Was very patient with me and answered all of my questions. Would definitely recommend. 9/10
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! I’m delighted to hear that you had a wonderful experience with Tony at Rizza Cadillac Buick GMC. His patience and willingness to answer all your questions are what we strive for. I appreciate your recommendation, and our team hopes to see you again soon! Sincerely, JC Rocha, Internet Manager, [email protected]
Great experience! Friendly staff, smooth process, and excellent customer service. They made everything easy from start to finish. Highly recommend!
Great experience! Friendly staff, smooth process, and excellent customer service. They made everything easy from start to finish. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with our friendly staff and that the process was smooth for you at Rizza Cadillac Buick GMC. Your recommendation means a lot to us, and our team looks forward to assisting you again in the future! Sincerely, JC Rocha, Internet Manager, [email protected]
I had an outstanding experience purchasing my Cadillac, and it was all thanks to my salesman. From the moment I walked into the dealership, he was professional, knowledgeable, and genuinely interested in helping me find the right vehicle—not just making a sale. He answered all of my questions honestly, explained every feature clearly, and made the entire buying process smooth and stress-free. There was never any pressure, and he took the time to make sure I was completely comfortable with my decision. Excellent customer service is hard to find these days, but he went above and beyond. If you’re looking for a Cadillac, I highly recommend asking for him. He made the experience enjoyable, and I couldn’t be happier with both my new vehicle and the service I received. Five stars!⭐️⭐️⭐️⭐️⭐️ go see Tony for your next vehicle. You won’t be sorry.
I had an outstanding experience purchasing my Cadillac, and it was all thanks to my salesman. From the moment I walked into the dealership, he was professional, knowledgeable, and genuinely interested in helping me find the right vehicle—not just making a sale. He answered all of my questions honestly, explained every feature clearly, and made the entire buying process smooth and stress-free. There was never any pressure, and he took the time to make sure I was completely comfortable with my decision. Excellent customer service is hard to find these days, but he went above and beyond. If you’re looking for a Cadillac, I highly recommend asking for him. He made the experience enjoyable, and I couldn’t be happier with both my new vehicle and the service I received. Five stars!⭐️⭐️⭐️⭐️⭐️ go see Tony for your next vehicle. You won’t be sorry.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I’m thrilled to hear about your outstanding experience purchasing your Cadillac at Rizza Buick GMC. It’s great to know that we provided you with professional and knowledgeable service, ensuring a smooth and stress-free buying process. I truly appreciate your recommendation to see us for future vehicle needs. Enjoy your new Cadillac, and we look forward to assisting you again soon! Sincerely, JC Rocha, Internet Manager, [email protected]
Larry Papp and Jim Allegretti helped me purchase my new vehicle and the experience was wonderful from start to finish.
Larry Papp and Jim Allegretti helped me purchase my new vehicle and the experience was wonderful from start to finish.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback! I’m thrilled to hear that Larry and Jim made your vehicle purchase a wonderful experience. At Rizza Buick GMC, we strive to provide exceptional service from start to finish. I appreciate your support, and we look forward to seeing you again soon! Sincerely, JC Rocha, Internet Manager, [email protected]
Buyer Beware: All the reviews on this place scamming customers – these are legitimate I would strongly encourage anyone considering this dealership to think twice before signing anything. During my purchase, the salesperson explicitly outlined me that sales tax was included in the out-the-door price. When I later reviewed the paperwork and tried to understand the numbers, I discovered that the finance department had entered $0 for taxes while rolling the actual tax cost into the purchase agreement as I live out of state. When I called seeking clarification, I was bounced between departments for days. Dozens of calls, no one able to provide a clear explanation or willing to help. The salesperson told me, “I don’t do the final numbers; talk to finance” The finance manager told me, “You’ll have to talk to the salesperson, I don’t write the deals” Back and forth, over and over again. No one would take ownership. No one could provide a clear explanation. What was even more frustrating was the complete lack of accountability. There was no acknowledgment that their team had provided conflicting information, and no effort whatsoever to make the situation right. The message I ultimately received was essentially: “Yes, we slipped this past you, we can’t explain it, and you should have caught it yourself when you signed.” A reputable dealership earns trust through transparency and accountability. My experience was the exact opposite. If you’re considering buying a vehicle here, I would scrutinize every number, question every explanation, and don’t assume anything you’ve been told is accurate until it’s in writing and independently verified. I tend to be a pretty trusting person, yet I now regret doing business with this dealership and would never recommend them to anyone looking for an honest car-buying experience.
Buyer Beware: All the reviews on this place scamming customers – these are legitimate I would strongly encourage anyone considering this dealership to think twice before signing anything. During my purchase, the salesperson explicitly outlined me that sales tax was included in the out-the-door price. When I later reviewed the paperwork and tried to understand the numbers, I discovered that the finance department had entered $0 for taxes while rolling the actual tax cost into the purchase agreement as I live out of state. When I called seeking clarification, I was bounced between departments for days. Dozens of calls, no one able to provide a clear explanation or willing to help. The salesperson told me, “I don’t do the final numbers; talk to finance” The finance manager told me, “You’ll have to talk to the salesperson, I don’t write the deals” Back and forth, over and over again. No one would take ownership. No one could provide a clear explanation. What was even more frustrating was the complete lack of accountability. There was no acknowledgment that their team had provided conflicting information, and no effort whatsoever to make the situation right. The message I ultimately received was essentially: “Yes, we slipped this past you, we can’t explain it, and you should have caught it yourself when you signed.” A reputable dealership earns trust through transparency and accountability. My experience was the exact opposite. If you’re considering buying a vehicle here, I would scrutinize every number, question every explanation, and don’t assume anything you’ve been told is accurate until it’s in writing and independently verified. I tend to be a pretty trusting person, yet I now regret doing business with this dealership and would never recommend them to anyone looking for an honest car-buying experience.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. I understand your concerns around how the sales tax was presented during your purchase, including the difference between the initial out-the-door discussion and how the tax was reflected in the final paperwork for your out-of-state transaction at Rizza Buick GMC, as well as the follow-up questions that came up when reviewing the figures. I’ll look into it further and review the points you’ve raised with the team involved. If you’d like to go over your visit in more detail, please reach out to me directly. We remain committed to a more consistent and clear purchase experience for every customer. Sincerely, JC Rocha, Internet Manager, [email protected]