Reviews
My experience was the best; Andy is a very experienced
My experience was the best; Andy is a very experienced and kind person. He gives us good options and is patient with us so we can make a decision.
My experience was the best; Andy is a very experienced
My experience was the best; Andy is a very experienced and kind person. He gives us good options and is patient with us so we can make a decision.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dolores, hearing you had the best experience with Andy made our day! Thank you for choosing Willowbrook Kia and sharing your support. See you next time!
Great experience at Willowbrook Ford.
Great experience at Willowbrook Ford. Service Department is very good, super Adviser. Diana, always does a wonderful job!
Great experience at Willowbrook Ford.
Great experience at Willowbrook Ford. Service Department is very good, super Adviser. Diana, always does a wonderful job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled you had a great experience with Diana and the rest of our team! We will be sure to pass along the kind words and let everyone know they made a lasting impression. See you next time at Willowbrook Ford!
Always friendly and helpful any questions you have they
Always friendly and helpful any questions you have they know the answer. Good size waiting room ,clean ,free water and coffee. They try to get your car serviced as quickly as possible my car was ready very close to the time they said it would be done.
Always friendly and helpful any questions you have they
Always friendly and helpful any questions you have they know the answer. Good size waiting room ,clean ,free water and coffee. They try to get your car serviced as quickly as possible my car was ready very close to the time they said it would be done.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so proud of our team for making your visits so seamless! Thank you for choosing Willowbrook Ford and for sharing your five-star experience with our team. See you next time!
Went in for routine oil change and tire rotation.
Went in for routine oil change and tire rotation. 2017 KIA Sorento. Treated me very well. Keeping me informed of what they recommend to have done and tell you before doing any further work to your vehicle besides what you brought it in for. Good communication and great customer service thanks to Diana. Will be back.
Went in for routine oil change and tire rotation.
Went in for routine oil change and tire rotation. 2017 KIA Sorento. Treated me very well. Keeping me informed of what they recommend to have done and tell you before doing any further work to your vehicle besides what you brought it in for. Good communication and great customer service thanks to Diana. Will be back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience at Willowbrook Kia! We’re glad Diana and the team provided clear communication and excellent service. We look forward to seeing you back!
They are professional and explain in detail of any issues
They are professional and explain in detail of any issues with your vehicle. They also complete the work in the time they stated.
They are professional and explain in detail of any issues
They are professional and explain in detail of any issues with your vehicle. They also complete the work in the time they stated.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear that our team explained everything clearly and got things done on schedule! Thank you for choosing Willowbrook Ford and for sharing your experience.
Always great service when I take the car in.
Always great service when I take the car in. Always keep me updated throughout the process.
Always great service when I take the car in.
Always great service when I take the car in. Always keep me updated throughout the process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Willowbrook Kia!
Risto was fantastic during the entire car buying
Risto was fantastic during the entire car buying experience. I highly recommend buying a vehicle from him. The entire Willowbrook Kia staff was easy to work with and made the process simple.
Risto was fantastic during the entire car buying
Risto was fantastic during the entire car buying experience. I highly recommend buying a vehicle from him. The entire Willowbrook Kia staff was easy to work with and made the process simple.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your wonderful feedback made our day! We’re pleased to hear Risto and the team made the process smooth and enjoyable. Safe travels in your new ride! - Willowbrook Kia
I made my appointment using the app and it was easy.
I made my appointment using the app and it was easy. I was on time, the car was taken straight away. The price was questionable. Most modern cars take 6 quarts of oil, but the standard change oil quantity is five quarts, upping the price. I feel the standard quantity should be based on the vehicle’s requirements and priced accordingly.
I made my appointment using the app and it was easy.
I made my appointment using the app and it was easy. I was on time, the car was taken straight away. The price was questionable. Most modern cars take 6 quarts of oil, but the standard change oil quantity is five quarts, upping the price. I feel the standard quantity should be based on the vehicle’s requirements and priced accordingly.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Sam is the best!
Sam is the best!!! He is so nice & explained everything perfectly. Thank you Sam!!! Yes
Sam is the best!
Sam is the best!!! He is so nice & explained everything perfectly. Thank you Sam!!! Yes
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kathy, thanks for the kind words for Sam. We appreciate your support here at Willowbrook Ford.
I always take my 2018 Explorer to Willowbrook Ford
I always take my 2018 Explorer to Willowbrook Ford because I always get great service. And Sam always takes great care of me and my SUV he knows what he is talking about. Will always come there for service.
I always take my 2018 Explorer to Willowbrook Ford
I always take my 2018 Explorer to Willowbrook Ford because I always get great service. And Sam always takes great care of me and my SUV he knows what he is talking about. Will always come there for service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your repeat business and support at Willowbrook Ford! It's awesome to hear Sam takes such good care of you and your 2018 Explorer. See you next time!