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Bowditch Ford

(1,728 reviews)
Visit Bowditch Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (888) 685-3628 (888) 685-3628
Used (888) 685-4630 (888) 685-4630
Service (855) 360-4585 (855) 360-4585

Inventory

See all 139 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2025.
Bowditch Ford in Newport News VA is the #1 Ford Dealer on the Peninsula. Since 1949 we have been serving customers from Newport News Hampton Norfolk Poquoson Chesapeake Portsmouth Smithfield Suffolk Gloucester Yorktown and Williamsburg with excellence in sales and service. We know that you have high expectations and as a car dealer who has received the President's Award 25 years we enjoy the challenge of meeting and exceeding those standards each and every time. We would love to meet you and demonstrate our commitment to excellence! You can also request more information about a vehicle by calling (757) 595-5129.
Nobody Beats A Bowditch Deal!

Service center

Phone number (855) 360-4585

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,728 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bowditch Ford from DealerRater.

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?? Latasha eley yall tried to take extra money out my account I traded in a 2020 Toyota Corolla that yall sold to someone else but 5 months later the car was still in my name and yall never paid the car off I got a 2021 dodge charger from y'all that yall sold a that was register in another state in registered to somebody else in another state date that I got it was 4-24-26 and until today yall still have not fixed it I keep getting stopped by the police and state department I keep going back and forth to yall and DMV

?? Latasha eley yall tried to take extra money out my account I traded in a 2020 Toyota Corolla that yall sold to someone else but 5 months later the car was still in my name and yall never paid the car off I got a 2021 dodge charger from y'all that yall sold a that was register in another state in registered to somebody else in another state date that I got it was 4-24-26 and until today yall still have not fixed it I keep getting stopped by the police and state department I keep going back and forth to yall and DMV

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great Every time I go to Ford, there's nothing but professionalism from everybody and always a great experience

Great Every time I go to Ford, there's nothing but professionalism from everybody and always a great experience

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Superb! Always I always go to Bowditch for everything on my vehicles. They are always great!

Superb! Always I always go to Bowditch for everything on my vehicles. They are always great!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent N/a As always, Al was very professional, and he gets the job done in a timely fashion

Excellent N/a As always, Al was very professional, and he gets the job done in a timely fashion

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent Best customer service around. Al always keeps you informed Great customer service every time

Excellent Best customer service around. Al always keeps you informed Great customer service every time

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Al is always polite & goes the extra mile.. great customer service & knowledge Excellent

Al is always polite & goes the extra mile.. great customer service & knowledge Excellent

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My appointment was great and fast. The only concern that I do have is. Every time I booked appointment to have service. One of your services person at check-in always and every time asked me do I have appointment, did I buy my Ford Edge from here or it’s not in system. For four years I been hearing that. Can it be one time that I can your customer service say we have you down for your appointment today. Your customer! Andre Smith

My appointment was great and fast. The only concern that I do have is. Every time I booked appointment to have service. One of your services person at check-in always and every time asked me do I have appointment, did I buy my Ford Edge from here or it’s not in system. For four years I been hearing that. Can it be one time that I can your customer service say we have you down for your appointment today. Your customer! Andre Smith

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Quick and professional, always work with the customer to make sure that they understand what if going on with their vehicle. Al understands customer satisfaction and’s their time.

Quick and professional, always work with the customer to make sure that they understand what if going on with their vehicle. Al understands customer satisfaction and’s their time.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I was there after purchasing abs module and to get it programmed and it was unsuccessful due to Ford software issues and they would reach out when issues were resolved so I can get truck programmed

I was there after purchasing abs module and to get it programmed and it was unsuccessful due to Ford software issues and they would reach out when issues were resolved so I can get truck programmed

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Called and made appointment for 2 Safety Recalls on my 2015 Ford F-150 PU. I was scheduled next day and both recalls were completed in 1 hour while a knowledgeable salesman provided options to upgrade to a similar 2026 Ford PU. We priced and test drove 2 F-150s and one F'350 Platinum. Al C. and Casey were my points of contact. Very professional beginning to end

Called and made appointment for 2 Safety Recalls on my 2015 Ford F-150 PU. I was scheduled next day and both recalls were completed in 1 hour while a knowledgeable salesman provided options to upgrade to a similar 2026 Ford PU. We priced and test drove 2 F-150s and one F'350 Platinum. Al C. and Casey were my points of contact. Very professional beginning to end

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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