Bowditch Ford

Always great and prompt service. Came in with no appointment during winter weather and they go me in and out same day!

They were very courteous and honest about the repairs needed to done to my car

Tristen was able to get me in right away and the service was finished by the end of the day. Thanks for accommodating my needs.

Dealership was clean, check in was quick and easy. Why is there a surcharge when you use the vending machine (I used my card) ?

Excellent competent service!! The best!! We went to southern Ford Newport news and they could not fix our truck in 3 months. On the other hand bowdwitch did it in 24 hours just because they had to order a part. We are extremely happy with them and will continue our business here.

Kieran was awesome. She fit me into a tight schedule and completed the maintenance ahead of schedule.

I have been in several times and notice the "fix" is typically to reset the service engine notification. I am not an expert however I have worked on several vehicles over the years and was taught that is not the solution. I then have had to bring the vehicle back in and am charged more money to actually fix the issue. In essence I'm being charged twice for the issue that was not addressed. Additionally, the service manager Al is not very customer service friendly. Not allowing me to explain the issue and share what I'm experiencing with the vehicle.

Excellent The service with Al was excellent and he is the best at taking care of customers.

Al and I have been doing business together for at least 20 years, probably more. We have a good collaborative relationship.

Al took his time to explain my truck needed back brakes and a rear axle had a leak and fixed it all in a timely manner.