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Bowditch Ford

(1,490 reviews)
Visit Bowditch Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (888) 685-3628 (888) 685-3628
Used (888) 685-4630 (888) 685-4630
Service (855) 360-4585 (855) 360-4585

Inventory

See all 128 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2025.
Bowditch Ford in Newport News VA is the #1 Ford Dealer on the Peninsula. Since 1949 we have been serving customers from Newport News Hampton Norfolk Poquoson Chesapeake Portsmouth Smithfield Suffolk Gloucester Yorktown and Williamsburg with excellence in sales and service. We know that you have high expectations and as a car dealer who has received the President's Award 25 years we enjoy the challenge of meeting and exceeding those standards each and every time. We would love to meet you and demonstrate our commitment to excellence! You can also request more information about a vehicle by calling (757) 595-5129.
Nobody Beats A Bowditch Deal!

Service center

Phone number (855) 360-4585

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,490 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bowditch Ford from DealerRater.

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I took my car thinking it needed a lot of work but Al had

I took my car thinking it needed a lot of work but Al had someone check it over thougherly and found it only needed a bulb

I took my car thinking it needed a lot of work but Al had

I took my car thinking it needed a lot of work but Al had someone check it over thougherly and found it only needed a bulb

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Easy and hassle free They actually had a live person I

Easy and hassle free They actually had a live person I could speak to when I called to make my appointment.

Easy and hassle free They actually had a live person I

Easy and hassle free They actually had a live person I could speak to when I called to make my appointment.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Was quoted a price to do some work, and have an issue

Was quoted a price to do some work, and have an issue that was previously paid for, re done as the problem has shown back up. Upon pickup, the price was way higher, and the issue from previously was not taken care of. I was given a bogus excuse as to why it couldn't be completed, and given no time to bring it back. They just wanted my money for this job and not to address what I previously paid to have corrected. Will not recommend, and will be taking my work somewhere else.

Was quoted a price to do some work, and have an issue

Was quoted a price to do some work, and have an issue that was previously paid for, re done as the problem has shown back up. Upon pickup, the price was way higher, and the issue from previously was not taken care of. I was given a bogus excuse as to why it couldn't be completed, and given no time to bring it back. They just wanted my money for this job and not to address what I previously paid to have corrected. Will not recommend, and will be taking my work somewhere else.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Tristan was great, super helpful and got my truck taken

Tristan was great, super helpful and got my truck taken care of and back on my job sites quickly

Tristan was great, super helpful and got my truck taken

Tristan was great, super helpful and got my truck taken care of and back on my job sites quickly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Efficient and fair.

Efficient and fair. They take me on time and give a good explanation of what needs to be done.

Efficient and fair.

Efficient and fair. They take me on time and give a good explanation of what needs to be done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Warranty work.

Warranty work. On time and quality repair Pleasure to get the work done there. Easy to schedule at a convenient time. Drop off was convenient

Warranty work.

Warranty work. On time and quality repair Pleasure to get the work done there. Easy to schedule at a convenient time. Drop off was convenient

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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Just as nice an experience as the first time.

Just as nice an experience as the first time. Employees are very kind. Thank you

Just as nice an experience as the first time.

Just as nice an experience as the first time. Employees are very kind. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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This dealership should be the standard for all other

This dealership should be the standard for all other dealerships. We have always been treated as VIPs . The customer service team is outstanding!!!

This dealership should be the standard for all other

This dealership should be the standard for all other dealerships. We have always been treated as VIPs . The customer service team is outstanding!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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WORST TREATMENT AND EXPERIENCE IN MY LIFE.

WORST TREATMENT AND EXPERIENCE IN MY LIFE. Three and a half weeks to get my truck back with NO accountability or valid explanation why. Only for an oil change, state inspection, and a new remote battery. A brand new spare key/remote, which I was not made aware of and did not authorize. Mileage service was requested, which hadn't been completed. I was not going to take a chance of waiting three more weeks for completion. The "service" writer (lack thereof)- abrupt, unprofessional, rude, condescending, inconsiderate, and inconsistent with what service was needed and where my key and truck were. Paid $$$!!!!, which oil change and state inspection should've AT LEAST been written off. I just wanted to get out and never return! NEVER AGAIN!!!!

WORST TREATMENT AND EXPERIENCE IN MY LIFE.

WORST TREATMENT AND EXPERIENCE IN MY LIFE. Three and a half weeks to get my truck back with NO accountability or valid explanation why. Only for an oil change, state inspection, and a new remote battery. A brand new spare key/remote, which I was not made aware of and did not authorize. Mileage service was requested, which hadn't been completed. I was not going to take a chance of waiting three more weeks for completion. The "service" writer (lack thereof)- abrupt, unprofessional, rude, condescending, inconsiderate, and inconsistent with what service was needed and where my key and truck were. Paid $$$!!!!, which oil change and state inspection should've AT LEAST been written off. I just wanted to get out and never return! NEVER AGAIN!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Corey was amazing!

Corey was amazing! He took the time to look at my truck and really see what was happening with it. Another dealership told me I need a new transmission and he explained all the tests and everything your team ran. Turns out the other dealership was trying to make money off me and I didn't need a whole new transmission! Thank you Corey! You are awesome, and Bowditch Ford will be getting all of my maintenance work from now on!

Corey was amazing!

Corey was amazing! He took the time to look at my truck and really see what was happening with it. Another dealership told me I need a new transmission and he explained all the tests and everything your team ran. Turns out the other dealership was trying to make money off me and I didn't need a whole new transmission! Thank you Corey! You are awesome, and Bowditch Ford will be getting all of my maintenance work from now on!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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