Bowditch Ford

Quick and professional, always work with the customer to make sure that they understand what if going on with their vehicle. Al understands customer satisfaction and’s their time.

I was there after purchasing abs module and to get it programmed and it was unsuccessful due to Ford software issues and they would reach out when issues were resolved so I can get truck programmed

Called and made appointment for 2 Safety Recalls on my 2015 Ford F-150 PU. I was scheduled next day and both recalls were completed in 1 hour while a knowledgeable salesman provided options to upgrade to a similar 2026 Ford PU. We priced and test drove 2 F-150s and one F'350 Platinum. Al C. and Casey were my points of contact. Very professional beginning to end

Fast and prompt. Dropped my vehicle off on my way on a weekend trip and it was ready when I returned.

Timely and efficient Staff is friendly, work is excellent and done in record time. Easy to make an appointment

Corey Spruill is the best! I had an exceptional customer service experience with this location, and I want to take a moment to recognize someone who truly went above and beyond. I received a call from Corey Spruill letting me know they were short-staffed for my car service appointment scheduled for Saturday. While that could easily have been frustrating news, he handled the conversation with professionalism, kindness, and patience. He listened to my concerns, reassured me that my vehicle would still be ready when I needed it, and made me feel confident that everything would be taken care of. What impressed me even more was that he had worked late Friday night and was back early Saturday morning—and greeted me by name when I arrived. Despite being short-staffed and dealing with a knee injury, he remained positive, personable, and genuinely committed to providing excellent service. He never complained or made me feel like an inconvenience. It’s rare to encounter someone who can make you feel genuinely valued, especially when circumstances are challenging. He went above and beyond to make sure I felt taken care of, and I truly appreciate his kindness and professionalism. Thank you Corey for making what could have been a frustrating situation into such a positive experience. Customer service like this deserves to be recognized!

Corey Spruill is the best! I had an exceptional customer service experience with this location, and I want to take a moment to recognize someone who truly went above and beyond. I received a call from Corey Spruill letting me know they were short-staffed for my car service appointment scheduled for Saturday. While that could easily have been frustrating news, he handled the conversation with professionalism, kindness, and patience. He listened to my concerns, reassured me that my vehicle would still be ready when I needed it, and made me feel confident that everything would be taken care of. What impressed me even more was that he had worked late Friday night and was back early Saturday morning—and greeted me by name when I arrived. Despite being short-staffed and dealing with a knee injury, he remained positive, personable, and genuinely committed to providing excellent service. He never complained or made me feel like an inconvenience. It’s rare to encounter someone who can make you feel genuinely valued, especially when circumstances are challenging. He went above and beyond to make sure I felt taken care of, and I truly appreciate his kindness and professionalism. Thank you Corey for making what could have been a frustrating situation into such a positive experience. Customer service like this deserves to be recognized!

I really did not have a negative issue with the dealership specifically. They had my car for 2 months awaiting a part. The delay in getting the part and my car back was unacceptable

I have been taking both of my Ford vehicles to Bowditch Ford for 30plus years and with Al I would guess 15-20 years. He is always helpful, takes time to explain your car or truck issues and takes the time to be sure you as a customer understands all about your reason for coming by to Bowditch. Walter Satchell

Al and the crew are great. that is why I always buy from bowditch and get all my work done there since 1988