Bowditch Ford

My service was fast and precise. The dealership was very clean and all of the employees were very nice. Thank you so much.

Mechanic informed me that the service advisor asked him not to tell me about issues he found with my vehicle. I had had increasingly worse service over the years and have finally decided to move on to a different Ford dealer for service.

Great service experience and some of the best customer service I've had at a dealership.

Best Ford dealership in the area. Recommend the service department to all Ford owners hands down

Cory was the most courteous, helpful person that I've ever had the pleasure of dealing with.....although the warranty company was doing everything in their power to stall.....he kept me informed of the hold up and aware of everything during the process.....

They did a 60000 mile work up, the works, and an inspection. They refilled my washer fluid but did not realize it wasn't properly working. Appears to be clogged and fluid isn't shooting out.

I felt completely comfortable with the care and attention they paid to my car. I was able to get an appointment quickly, everyone was professional and friendly, and I trust the work that they do at Bowditch Ford.

The customer flow process needs work. The cashier counter and service desk leaves customers going around in circles….

2020 Ford Escape Hybrid has the 12v battery in the back. Only thing you need to do to change it is open the lift gate and you see the battery in front of you. It takes literally 3 minutes to change it and nothing to remove except the spare tire. They charged me 120$ labor for this. It is ridiculously expensive. Some places do it for free when you buy battery. I am extremely unsatisfied with my service.

I came in for state inspection. All went well. Comes were good. Other teammates were helpful as well.