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Bowditch Ford

(1,612 reviews)
Visit Bowditch Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (888) 685-3628 (888) 685-3628
Used (888) 685-4630 (888) 685-4630
Service (855) 360-4585 (855) 360-4585

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since April 2025.
Bowditch Ford in Newport News VA is the #1 Ford Dealer on the Peninsula. Since 1949 we have been serving customers from Newport News Hampton Norfolk Poquoson Chesapeake Portsmouth Smithfield Suffolk Gloucester Yorktown and Williamsburg with excellence in sales and service. We know that you have high expectations and as a car dealer who has received the President's Award 25 years we enjoy the challenge of meeting and exceeding those standards each and every time. We would love to meet you and demonstrate our commitment to excellence! You can also request more information about a vehicle by calling (757) 595-5129.
Nobody Beats A Bowditch Deal!

Service center

Phone number (855) 360-4585

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,612 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bowditch Ford from DealerRater.

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I have been with this company for over 15 years. Always fair and respectful. Thank you for giving good service on my 21 thousand escape car.

I have been with this company for over 15 years. Always fair and respectful. Thank you for giving good service on my 21 thousand escape car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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P I was greeted with a smile. They were very thorough. I had an appointment. They took me right in. They did an inspection change the oil the factory recall was gonna take a minute, so they took me home and then brought me back to the dealership when it was ready. Fantastic service.

P I was greeted with a smile. They were very thorough. I had an appointment. They took me right in. They did an inspection change the oil the factory recall was gonna take a minute, so they took me home and then brought me back to the dealership when it was ready. Fantastic service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service was good but was way too expensive. Nearly $400 for an oil change. 2 filters, and install a bulb is excessive.

Service was good but was way too expensive. Nearly $400 for an oil change. 2 filters, and install a bulb is excessive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Ther service advisor was great. The oil change mechanic was terrible. Got the Works package and the did not reset the oil percentage gauge a did not put the next service date sticker on the windshield. Oil percentage is at 34 after an oil change. This makes you wonder if the oil did get changed.

Ther service advisor was great. The oil change mechanic was terrible. Got the Works package and the did not reset the oil percentage gauge a did not put the next service date sticker on the windshield. Oil percentage is at 34 after an oil change. This makes you wonder if the oil did get changed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Thanks again for great customer care and service to Al and the entire Bowditch Team!

Thanks again for great customer care and service to Al and the entire Bowditch Team!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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He got me the truck I wanted with the extras I needed at the right price

He got me the truck I wanted with the extras I needed at the right price

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Professional. Timely. Incredible. Communicative. A little too demanding with word counts, but still pretty amazing.

Professional. Timely. Incredible. Communicative. A little too demanding with word counts, but still pretty amazing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had an excellent experience at Bowditch Ford, and Anthony made the entire process enjoyable from beginning to end. He was professional, knowledgeable, patient, and never made me feel pressured. Anthony took the time to answer all of my questions, listened to what I was looking for, and helped me find the perfect vehicle

I had an excellent experience at Bowditch Ford, and Anthony made the entire process enjoyable from beginning to end. He was professional, knowledgeable, patient, and never made me feel pressured. Anthony took the time to answer all of my questions, listened to what I was looking for, and helped me find the perfect vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Easy. Always gives needed info. Satisfaction guaranteed. They do the job they way it's needed.

Easy. Always gives needed info. Satisfaction guaranteed. They do the job they way it's needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Good job. Quick, friendly service and on time. Be back again next time. Thank you

Good job. Quick, friendly service and on time. Be back again next time. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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