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Bowditch Ford

(1,517 reviews)
Visit Bowditch Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (888) 685-3628 (888) 685-3628
Used (888) 685-4630 (888) 685-4630
Service (855) 360-4585 (855) 360-4585

Inventory

See all 131 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2025.
Bowditch Ford in Newport News VA is the #1 Ford Dealer on the Peninsula. Since 1949 we have been serving customers from Newport News Hampton Norfolk Poquoson Chesapeake Portsmouth Smithfield Suffolk Gloucester Yorktown and Williamsburg with excellence in sales and service. We know that you have high expectations and as a car dealer who has received the President's Award 25 years we enjoy the challenge of meeting and exceeding those standards each and every time. We would love to meet you and demonstrate our commitment to excellence! You can also request more information about a vehicle by calling (757) 595-5129.
Nobody Beats A Bowditch Deal!

Service center

Phone number (855) 360-4585

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,517 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bowditch Ford from DealerRater.

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Very satisfied with the service I received. I have been a customer for 8 years.

Very satisfied with the service I received. I have been a customer for 8 years.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service Center was extremely slow. Never received calls back or updates no my vehicle. Will never return.

Service Center was extremely slow. Never received calls back or updates no my vehicle. Will never return.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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They honored the recall right away. F350 truck taken care of right away. Thanks Bowditch Ford

They honored the recall right away. F350 truck taken care of right away. Thanks Bowditch Ford

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always good Been dealing with Bowditch for 30 years and for the most part it's been great. Al has always been my service advisor and he looks out for the customers

Always good Been dealing with Bowditch for 30 years and for the most part it's been great. Al has always been my service advisor and he looks out for the customers

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I don't know what is happped but in the last several years the service response has somewhat changed for the worse! It has been difficult to get someone on the phone to schedule an appointment or just ask a question these days. I also don't get service reminders any more like I once did. However , I do feel they still do good work. But I really don't like the difficulty I have sometimes speaking to a person if needed.

I don't know what is happped but in the last several years the service response has somewhat changed for the worse! It has been difficult to get someone on the phone to schedule an appointment or just ask a question these days. I also don't get service reminders any more like I once did. However , I do feel they still do good work. But I really don't like the difficulty I have sometimes speaking to a person if needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They don't follow though or get back to you and they don't let you know what's going on

They don't follow though or get back to you and they don't let you know what's going on

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Al has always given the best service. I have been using Bowditch for 10 years. And Al has been up front and honest about pricing and the work needed done. Look forward to my next purchase.

Al has always given the best service. I have been using Bowditch for 10 years. And Al has been up front and honest about pricing and the work needed done. Look forward to my next purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Works package preformed. Also A/C system recharged. Everything was done and finished as promised by Al.

Works package preformed. Also A/C system recharged. Everything was done and finished as promised by Al.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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The service from walking through the door to leaving was fabulous! Cannot say enough good things about Tristan and how he took care of our truck and me!! Very pleased with Bowditch Ford Service Center.

The service from walking through the door to leaving was fabulous! Cannot say enough good things about Tristan and how he took care of our truck and me!! Very pleased with Bowditch Ford Service Center.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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waited 2 1/2 hours for an oil change. This is something that normally takes 45 minutes.

waited 2 1/2 hours for an oil change. This is something that normally takes 45 minutes.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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