Bowditch Ford

When I arrived at the service department for my appointment, Al told me the young lady would take care of me. When I started speaking with the young lady, Al spoke over me and spoke for her, rude and dejectedly. When asking questions about my car Al basically told me I was tough out of luck with every question.

It was attentive and went very well. I would definitely use Bowditch again because of their service department

Always friendly customer service. Wait times are reasonable. They don't try to upsell unnecessary maintenance.

It was good besides I took a while to get my second key and I was never given my free full tank of gas but besides that she was very nice and pleasant to talk to

Recalls were addressed What's to say, recalls were taken care of in a professional and timely manner

‘The works’ oil change ‘starting at $59.99’ turned out to be close to $100. The shuttle while complimentary took 1.5 hours until available. $4.99 ‘doc fee’ is xxxxxxxx and not mentioned up front.

Friendly, clean, efficient, and quick. They always take care of me and make be feel like a priority.

Was very informative Was very kind and explained everything to me I like everything explained to me that had to be done

Did not have to wait long..service was good. Customer service was on spot! Thank you!!

Always very friendly and accommodating. Their concierge service is the greatest. Their service department is second to none.