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Bowditch Ford

(1,691 reviews)
Visit Bowditch Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (888) 685-3628 (888) 685-3628
Used (888) 685-4630 (888) 685-4630
Service (855) 360-4585 (855) 360-4585

Inventory

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About our dealership

This seller has been on Cars.com since April 2025.
Bowditch Ford in Newport News VA is the #1 Ford Dealer on the Peninsula. Since 1949 we have been serving customers from Newport News Hampton Norfolk Poquoson Chesapeake Portsmouth Smithfield Suffolk Gloucester Yorktown and Williamsburg with excellence in sales and service. We know that you have high expectations and as a car dealer who has received the President's Award 25 years we enjoy the challenge of meeting and exceeding those standards each and every time. We would love to meet you and demonstrate our commitment to excellence! You can also request more information about a vehicle by calling (757) 595-5129.
Nobody Beats A Bowditch Deal!

Service center

Phone number (855) 360-4585

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,691 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bowditch Ford from DealerRater.

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My family’s been doing business with Bowditchford for over 50 years and will continue to do so

My family’s been doing business with Bowditchford for over 50 years and will continue to do so

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Tristan was great I was in and out in less than 45 minutes!!! Thank you

Tristan was great I was in and out in less than 45 minutes!!! Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service department was very responsive to my concerns and timely communication. I bought my last Ford from Bowditch and look forward to the next one.

Service department was very responsive to my concerns and timely communication. I bought my last Ford from Bowditch and look forward to the next one.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I took my vehicle in for service on August 31 to have the oil changed and tires rotated although I am unaware whether the oil was changed. I have handprints all over my vehicle and the wheels were not rotated as part of the service. I am aware of this as the wheels and tires have marks on them, and I had glanced at this before the service. The wheels and tires were in the same locations, which means they did not rotate the tires as their documentation stated.

I took my vehicle in for service on August 31 to have the oil changed and tires rotated although I am unaware whether the oil was changed. I have handprints all over my vehicle and the wheels were not rotated as part of the service. I am aware of this as the wheels and tires have marks on them, and I had glanced at this before the service. The wheels and tires were in the same locations, which means they did not rotate the tires as their documentation stated.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Very good with keeping me up to date with my repairs. Feel like they took that extra step in truly trying to diagnose the issue. It was the 3rd business to look at my vehicle and the one that had success. A big thank you to Al and the Master Mechanic who worked on it.

Very good with keeping me up to date with my repairs. Feel like they took that extra step in truly trying to diagnose the issue. It was the 3rd business to look at my vehicle and the one that had success. A big thank you to Al and the Master Mechanic who worked on it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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The Saturday team has always been fast and professional. I would recommend Bowditch Ford anytime.

The Saturday team has always been fast and professional. I would recommend Bowditch Ford anytime.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Good timing to complete work. Great communication. Satisfied with the knowledge Enjoyable experience Great care

Good timing to complete work. Great communication. Satisfied with the knowledge Enjoyable experience Great care

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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Good timing to complete work. Great communication. Satisfied with the knowledge Enjoyable experience Great care

Good timing to complete work. Great communication. Satisfied with the knowledge Enjoyable experience Great care

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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Cherry on top service! Communication was seamless and you always know what to expect. Best in the 757!

Cherry on top service! Communication was seamless and you always know what to expect. Best in the 757!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Always friendly and efficient with my vehicles needs. Its the only place I take my car

Always friendly and efficient with my vehicles needs. Its the only place I take my car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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