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Bowditch Ford

(1,598 reviews)
Visit Bowditch Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (888) 685-3628 (888) 685-3628
Used (888) 685-4630 (888) 685-4630
Service (855) 360-4585 (855) 360-4585

Inventory

See all 148 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2025.
Bowditch Ford in Newport News VA is the #1 Ford Dealer on the Peninsula. Since 1949 we have been serving customers from Newport News Hampton Norfolk Poquoson Chesapeake Portsmouth Smithfield Suffolk Gloucester Yorktown and Williamsburg with excellence in sales and service. We know that you have high expectations and as a car dealer who has received the President's Award 25 years we enjoy the challenge of meeting and exceeding those standards each and every time. We would love to meet you and demonstrate our commitment to excellence! You can also request more information about a vehicle by calling (757) 595-5129.
Nobody Beats A Bowditch Deal!

Service center

Phone number (855) 360-4585

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,598 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bowditch Ford from DealerRater.

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Once I sale you a vehicle, they’re done with you. Not great customer service

Once I sale you a vehicle, they’re done with you. Not great customer service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Never had I needed a lawyer consultation when buying a vehicle until I went to Bowditch ford.

Never had I needed a lawyer consultation when buying a vehicle until I went to Bowditch ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Always goes the extra mile to make sure customer is satisfied. Always goes the extra mile to make sure customer is satisfied and gets work done in a timely manner.

Always goes the extra mile to make sure customer is satisfied. Always goes the extra mile to make sure customer is satisfied and gets work done in a timely manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Commitment, communication, honesty, timing, respect. Smile with receipt. Team work. Patience, soft spoken for professionalism.

Commitment, communication, honesty, timing, respect. Smile with receipt. Team work. Patience, soft spoken for professionalism.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Polite, friendly, quick Everything went above and beyond my expectations from setting the appointment to getting my vehicle serviced.

Polite, friendly, quick Everything went above and beyond my expectations from setting the appointment to getting my vehicle serviced.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The buying process was perfect but the dealership never paid off the vehicle I traded so for the last almost 4 months I've been getting my credit destroyed and can't reach anyone on the phone to fix it.

The buying process was perfect but the dealership never paid off the vehicle I traded so for the last almost 4 months I've been getting my credit destroyed and can't reach anyone on the phone to fix it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Always a pleasure to deal with Al on the service desk. He gets our vehicles done quickly and lets us know if additional work is needed.

Always a pleasure to deal with Al on the service desk. He gets our vehicles done quickly and lets us know if additional work is needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Tristan and Walter are the best! Excellent customer service. Please give Tristan and Walter a raise.

Tristan and Walter are the best! Excellent customer service. Please give Tristan and Walter a raise.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I've always felt at ease with Bowditch Ford. Most of my experiences have been positive, and when I did have a problem, they went above and beyond to resolve it. It's worth the drive from Chesapeake to be with a group you can trust.

I've always felt at ease with Bowditch Ford. Most of my experiences have been positive, and when I did have a problem, they went above and beyond to resolve it. It's worth the drive from Chesapeake to be with a group you can trust.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I've always felt at ease with Bowditch Ford. Most of my experiences have been positive, and when I did have a problem, they went above and beyond to resolve it. It's worth the drive from Chesapeake to be with a group you can trust.

I've always felt at ease with Bowditch Ford. Most of my experiences have been positive, and when I did have a problem, they went above and beyond to resolve it. It's worth the drive from Chesapeake to be with a group you can trust.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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