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Bowditch Ford

(1,764 reviews)
Visit Bowditch Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (888) 685-3628 (888) 685-3628
Used (888) 685-4630 (888) 685-4630
Service (855) 360-4585 (855) 360-4585

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since April 2025.
Bowditch Ford in Newport News VA is the #1 Ford Dealer on the Peninsula. Since 1949 we have been serving customers from Newport News Hampton Norfolk Poquoson Chesapeake Portsmouth Smithfield Suffolk Gloucester Yorktown and Williamsburg with excellence in sales and service. We know that you have high expectations and as a car dealer who has received the President's Award 25 years we enjoy the challenge of meeting and exceeding those standards each and every time. We would love to meet you and demonstrate our commitment to excellence! You can also request more information about a vehicle by calling (757) 595-5129.
Nobody Beats A Bowditch Deal!

Service center

Phone number (855) 360-4585

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,764 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bowditch Ford from DealerRater.

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Very polite and helpful. The representative kept me informed and he let me know what services I would need in the next few months.

Very polite and helpful. The representative kept me informed and he let me know what services I would need in the next few months.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Love Al! Make appointment, and it's quick to get in and fast turn around. Really like Bowditch.

Love Al! Make appointment, and it's quick to get in and fast turn around. Really like Bowditch.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Al provided quick check in. Work quick and accurate. Al provided tips on how to keep my maverick running proud

Al provided quick check in. Work quick and accurate. Al provided tips on how to keep my maverick running proud

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Courteous service Courteous service says the main point. Anything more is automated prompt wanting more.

Courteous service Courteous service says the main point. Anything more is automated prompt wanting more.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Friendly service, fair pricing, however there wasn't any coffee cups for coffee machine. I will be back .

Friendly service, fair pricing, however there wasn't any coffee cups for coffee machine. I will be back .

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Always friendly and takes care of my car Will continue to use Bowditch Ford Quality service

Always friendly and takes care of my car Will continue to use Bowditch Ford Quality service

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Good communication with me The gentleman were very professional and friendly. Made sure I knew what was going on with my car

Good communication with me The gentleman were very professional and friendly. Made sure I knew what was going on with my car

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Complete honesty and transparency Every time I come, there is nothing short of complete honesty and transparency.

Complete honesty and transparency Every time I come, there is nothing short of complete honesty and transparency.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I have rated the service department as a 5 star. This rating was truly the experience I had with Christian as he was so knowledgeable, professional and followed up with a phone call. However my first visit was greeted with a very rude Service Manager that belittled me in front of a few customers standing to the side. He told me I would need an appointment before asking if I had one; he proceeded to let me know they really don’t do Lincoln Navigator and he was calling Cavalier Lincoln request them to stop referring Bowditch. Once I let him vent I kindly said I do have an appointment for the AC system not cooling … at that point he told me to wait until Christian was available. Once Christian showed up my service was amazing.and the Bowditch professional protocol was on point. I have expressed my concerns about the manager to Christian.

I have rated the service department as a 5 star. This rating was truly the experience I had with Christian as he was so knowledgeable, professional and followed up with a phone call. However my first visit was greeted with a very rude Service Manager that belittled me in front of a few customers standing to the side. He told me I would need an appointment before asking if I had one; he proceeded to let me know they really don’t do Lincoln Navigator and he was calling Cavalier Lincoln request them to stop referring Bowditch. Once I let him vent I kindly said I do have an appointment for the AC system not cooling … at that point he told me to wait until Christian was available. Once Christian showed up my service was amazing.and the Bowditch professional protocol was on point. I have expressed my concerns about the manager to Christian.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Easy and painless Easy checkout. No more words about my experience at this time. Thank you

Easy and painless Easy checkout. No more words about my experience at this time. Thank you

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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