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Bowditch Ford

(1,645 reviews)
Visit Bowditch Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (888) 685-3628 (888) 685-3628
Used (888) 685-4630 (888) 685-4630
Service (855) 360-4585 (855) 360-4585

Inventory

See all 145 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2025.
Bowditch Ford in Newport News VA is the #1 Ford Dealer on the Peninsula. Since 1949 we have been serving customers from Newport News Hampton Norfolk Poquoson Chesapeake Portsmouth Smithfield Suffolk Gloucester Yorktown and Williamsburg with excellence in sales and service. We know that you have high expectations and as a car dealer who has received the President's Award 25 years we enjoy the challenge of meeting and exceeding those standards each and every time. We would love to meet you and demonstrate our commitment to excellence! You can also request more information about a vehicle by calling (757) 595-5129.
Nobody Beats A Bowditch Deal!

Service center

Phone number (855) 360-4585

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,645 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bowditch Ford from DealerRater.

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Made appointment, service completed in one day Al is always ready to assist with service requests.

Made appointment, service completed in one day Al is always ready to assist with service requests.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I am constantly down there, and Everytime I am there it costs me money At this point I have paid for my car twice.

I am constantly down there, and Everytime I am there it costs me money At this point I have paid for my car twice.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Brought my car in as directed. It took 4 hours for completion although I was told it would take an hour. They had to go out to purchase my oil type which they did. I was given a $20 discount by Tristan.

Brought my car in as directed. It took 4 hours for completion although I was told it would take an hour. They had to go out to purchase my oil type which they did. I was given a $20 discount by Tristan.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Bowditch Ford has served our cars well for many years. Al takes great care of our cars.

Bowditch Ford has served our cars well for many years. Al takes great care of our cars.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Good Mr Morton was enjoyable to work with and was knowledgeable about the vehicle. Talked with the service tech (Corey) concerns about the vehicle, he was also very helpful.

Good Mr Morton was enjoyable to work with and was knowledgeable about the vehicle. Talked with the service tech (Corey) concerns about the vehicle, he was also very helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
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Service staff are quick, kind, and proffesional. I have never had to wait long for my car to be worked on.

Service staff are quick, kind, and proffesional. I have never had to wait long for my car to be worked on.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Two months in and my car I traded in still isn’t paid off by the dealer. After calling and talking to them on 10 different occasions.

Two months in and my car I traded in still isn’t paid off by the dealer. After calling and talking to them on 10 different occasions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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They have not completed recall notices 24V031 and 25V347 Iwas told March 2027. I have been receiving recall notices for years. Bowditch has not responded in a timely manner.

They have not completed recall notices 24V031 and 25V347 Iwas told March 2027. I have been receiving recall notices for years. Bowditch has not responded in a timely manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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They were quick and finished up everything they needed to do. They always do an excellent job.

They were quick and finished up everything they needed to do. They always do an excellent job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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They were quick and finished up everything they needed to do. They always do an excellent job.

They were quick and finished up everything they needed to do. They always do an excellent job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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