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Bowditch Ford

(1,372 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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(855) 360-4585 (855) 360-4585

Inventory

See all 149 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2025.
Bowditch Ford in Newport News VA is the #1 Ford Dealer on the Peninsula. Since 1949 we have been serving customers from Newport News Hampton Norfolk Poquoson Chesapeake Portsmouth Smithfield Suffolk Gloucester Yorktown and Williamsburg with excellence in sales and service. We know that you have high expectations and as a car dealer who has received the President's Award 25 years we enjoy the challenge of meeting and exceeding those standards each and every time. We would love to meet you and demonstrate our commitment to excellence! You can also request more information about a vehicle by calling (757) 595-5129.
Nobody Beats A Bowditch Deal!

Service center

Phone number (855) 360-4585

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,372 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bowditch Ford from DealerRater.

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I called in advance to ensure I could be seen.

I called in advance to ensure I could be seen. Upon arrival, I was told I could not be seen because the mechanic who did the work previously was not in. After explaining I was concerned for my safety, I was allowed in. All went smooth from there.

I called in advance to ensure I could be seen.

I called in advance to ensure I could be seen. Upon arrival, I was told I could not be seen because the mechanic who did the work previously was not in. After explaining I was concerned for my safety, I was allowed in. All went smooth from there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Inspection We are always pleased with our service at

Inspection We are always pleased with our service at Bowditch Fird. We know we will receive excellent service!

Inspection We are always pleased with our service at

Inspection We are always pleased with our service at Bowditch Fird. We know we will receive excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Tristen in the service center was awesome.

Tristen in the service center was awesome. Very friendly and professional. The service performed was very efficient.

Tristen in the service center was awesome.

Tristen in the service center was awesome. Very friendly and professional. The service performed was very efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Our service manager, Kaeren, was wonderful.

Our service manager, Kaeren, was wonderful. She kept in touch and let us know what was going on every step of the way.

Our service manager, Kaeren, was wonderful.

Our service manager, Kaeren, was wonderful. She kept in touch and let us know what was going on every step of the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Easy to use web site to make appointment.

Easy to use web site to make appointment. When arriving, vehicle was promptly taken in for service.

Easy to use web site to make appointment.

Easy to use web site to make appointment. When arriving, vehicle was promptly taken in for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Bowditch Ford has always done great on my card,Al is the

Bowditch Ford has always done great on my card,Al is the best ,he always does his best to make sure I have the best experience

Bowditch Ford has always done great on my card,Al is the

Bowditch Ford has always done great on my card,Al is the best ,he always does his best to make sure I have the best experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Al was very helpful and explained the services to me.

Al was very helpful and explained the services to me. Casey asked how I was doing and how I was liking my Bronco. Everyone was very courteous and helpful.

Al was very helpful and explained the services to me.

Al was very helpful and explained the services to me. Casey asked how I was doing and how I was liking my Bronco. Everyone was very courteous and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The service was great, Tristan does an outstanding job.

The service was great, Tristan does an outstanding job. My experience with him has been nothing but professional.

The service was great, Tristan does an outstanding job.

The service was great, Tristan does an outstanding job. My experience with him has been nothing but professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Going to a dealership is supposed to be a place of

Going to a dealership is supposed to be a place of excellence top notch place to take care of your vehicle. I really didn't don't think it's a place of excellence as I would think. Being a spouse of a person that worked in the dealership world and was trained for excellent for 40 + years excellence I can go anywhere and get average below average service. I did not think I went to an exceptional place!

Going to a dealership is supposed to be a place of

Going to a dealership is supposed to be a place of excellence top notch place to take care of your vehicle. I really didn't don't think it's a place of excellence as I would think. Being a spouse of a person that worked in the dealership world and was trained for excellent for 40 + years excellence I can go anywhere and get average below average service. I did not think I went to an exceptional place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I am treated so well.

I am treated so well. I go there for all my car inspections and full maintenance. I would never even think about going anywhere else!!They take excellent care of me!!

I am treated so well.

I am treated so well. I go there for all my car inspections and full maintenance. I would never even think about going anywhere else!!They take excellent care of me!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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