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Bowditch Ford

(1,221 reviews)
Visit Bowditch Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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(855) 360-4585 (855) 360-4585

Inventory

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About our dealership

This seller has been on Cars.com since April 2025.
Bowditch Ford in Newport News VA is the #1 Ford Dealer on the Peninsula. Since 1949 we have been serving customers from Newport News Hampton Norfolk Poquoson Chesapeake Portsmouth Smithfield Suffolk Gloucester Yorktown and Williamsburg with excellence in sales and service. We know that you have high expectations and as a car dealer who has received the President's Award 25 years we enjoy the challenge of meeting and exceeding those standards each and every time. We would love to meet you and demonstrate our commitment to excellence! You can also request more information about a vehicle by calling (757) 595-5129.
Nobody Beats A Bowditch Deal!

Service center

Phone number (855) 360-4585

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,221 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bowditch Ford from DealerRater.

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Always have received great service and a clean spacious

Always have received great service and a clean spacious waiting area. The service team keeps me informed when the work is complete.

Always have received great service and a clean spacious

Always have received great service and a clean spacious waiting area. The service team keeps me informed when the work is complete.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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A simple follow up fix to a problem caused me to wait 6

A simple follow up fix to a problem caused me to wait 6 hours for a “no charge” result. It messed up my whole day and it was totally unnecessary. I told them what the problem was and what would fix it when I brought it in!!! I lost 6 hours of productivity instead of getting maybe a half hour (max) fix!! I’m beyond pissed!

A simple follow up fix to a problem caused me to wait 6

A simple follow up fix to a problem caused me to wait 6 hours for a “no charge” result. It messed up my whole day and it was totally unnecessary. I told them what the problem was and what would fix it when I brought it in!!! I lost 6 hours of productivity instead of getting maybe a half hour (max) fix!! I’m beyond pissed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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Having an appointment scheduled the team jumped on it.

Having an appointment scheduled the team jumped on it. It was done quickly and to my satisfaction. Thanks again for your service.

Having an appointment scheduled the team jumped on it.

Having an appointment scheduled the team jumped on it. It was done quickly and to my satisfaction. Thanks again for your service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I was nervous as all xxxx walking into this dealership

I was nervous as all xxxx walking into this dealership for a 2018 ford explorer, but these guys did everything in there power to help me ease myself into this purchase. Here's to a car that should last me a very long time

I was nervous as all xxxx walking into this dealership

I was nervous as all xxxx walking into this dealership for a 2018 ford explorer, but these guys did everything in there power to help me ease myself into this purchase. Here's to a car that should last me a very long time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excelente customer service above all.

Excelente customer service above all. Didn’t have an appointment but my needs were met.

Excelente customer service above all.

Excelente customer service above all. Didn’t have an appointment but my needs were met.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I take all my work vehicles to Ford.

I take all my work vehicles to Ford. They keep my vehicles in tip top shape. Wonderful customer service and they never try to upsell me.

I take all my work vehicles to Ford.

I take all my work vehicles to Ford. They keep my vehicles in tip top shape. Wonderful customer service and they never try to upsell me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Good job.

Good job. Picked up my vehicle from my home, performed the services which I requested very promptly and delivered the vehicle back to my house.

Good job.

Good job. Picked up my vehicle from my home, performed the services which I requested very promptly and delivered the vehicle back to my house.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The dealership and Mrs Lisa was awesome even Mr Kendell

The dealership and Mrs Lisa was awesome even Mr Kendell who took all my money. Will come back awesome team Honorable mention Little KC / Rick

The dealership and Mrs Lisa was awesome even Mr Kendell

The dealership and Mrs Lisa was awesome even Mr Kendell who took all my money. Will come back awesome team Honorable mention Little KC / Rick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Excellent walk in service!

Excellent walk in service! A a a a a a a a a a a a

Excellent walk in service!

Excellent walk in service! A a a a a a a a a a a a

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Had me coming back & fourth for the same Problem for

Had me coming back & fourth for the same Problem for months finally got problem fix

Had me coming back & fourth for the same Problem for

Had me coming back & fourth for the same Problem for months finally got problem fix

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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