Reviews
They are very friendly and always do a nice job keeping
They are very friendly and always do a nice job keeping my Acuras in great shape.
They are very friendly and always do a nice job keeping
They are very friendly and always do a nice job keeping my Acuras in great shape.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We’re glad our team has been friendly and thorough in taking care of your Acura TLX. Samantha is delighted to know your vehicles stay in excellent condition and we look forward to seeing you again.
They took their time answering questions I had.
They took their time answering questions I had. Very helpful. Helpful resetting my phone to CarPlay. Talked about possible upgrade with Jeremy Benson. Samantha helpful with Spitzer App.
They took their time answering questions I had.
They took their time answering questions I had. Very helpful. Helpful resetting my phone to CarPlay. Talked about possible upgrade with Jeremy Benson. Samantha helpful with Spitzer App.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating and for trusting us with your Acura RDX service. We’re glad Layne could answer your questions, assist with the CarPlay setup, and guide you through the app and upgrade options. We look forward to helping you again on your next visit.
It's always a pleasure to work with Spitzer I've always
It's always a pleasure to work with Spitzer I've always had great experiences with Spitzer
It's always a pleasure to work with Spitzer I've always
It's always a pleasure to work with Spitzer I've always had great experiences with Spitzer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us and for trusting us to service your Acura MDX. Jeanine and our team are delighted to hear you always enjoy working with us. We look forward to helping with your MDX needs again soon.
I was in total panic about my disabled MDX, towed to
I was in total panic about my disabled MDX, towed to Spitzer while they were experiencing power outages. Samantha was helpful from the beginning, keeping me updated and getting my car back to me in time for its body work. I will be returning for all my regular maintenance.
I was in total panic about my disabled MDX, towed to
I was in total panic about my disabled MDX, towed to Spitzer while they were experiencing power outages. Samantha was helpful from the beginning, keeping me updated and getting my car back to me in time for its body work. I will be returning for all my regular maintenance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re grateful you trusted us with your Acura MDX after it was towed during our power outage. We’re glad Samantha kept you informed and that your vehicle was ready for its body work on schedule. We look forward to helping with your routine maintenance.
Great service department and sales staff.
Great service department and sales staff. Clean waiting area and restroom. Overall good experience thanks
Great service department and sales staff.
Great service department and sales staff. Clean waiting area and restroom. Overall good experience thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted our team provided great service and that you found the waiting area and restroom clean. Thank you for trusting us with your Acura MDX maintenance. We look forward to helping you again soon.
Upon arrival, Keith took care of initiating the work
Upon arrival, Keith took care of initiating the work order. In the customer waiting area, I spoke with my sales rep (Jeremy) about how much I like my RDX. When my vehicle was done, Layne Ciminel completed the paperwork & I paid accordingly. All 3 of these individuals were congenial, highly professional & focused on making sure I was a satisfied customer.
Upon arrival, Keith took care of initiating the work
Upon arrival, Keith took care of initiating the work order. In the customer waiting area, I spoke with my sales rep (Jeremy) about how much I like my RDX. When my vehicle was done, Layne Ciminel completed the paperwork & I paid accordingly. All 3 of these individuals were congenial, highly professional & focused on making sure I was a satisfied customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear the entire process, from initial check in through completion, was smooth and that our team provided congenial, professional attention throughout your service visit. We’re grateful for the opportunity to service your Acura RDX. We will share your kind words with Layne and look forward to working with you again.
It was a nice waiting room.
It was a nice waiting room. Layne was helpful. The recalled item took close to a year or more to get in to do but once they had it I was able to get it done quickly. I had one minor issue but it was easy to correct from the phone call I made.
It was a nice waiting room.
It was a nice waiting room. Layne was helpful. The recalled item took close to a year or more to get in to do but once they had it I was able to get it done quickly. I had one minor issue but it was easy to correct from the phone call I made.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Very good service They handled my service quickly and
Very good service They handled my service quickly and professionally. That is it for now.
Very good service They handled my service quickly and
Very good service They handled my service quickly and professionally. That is it for now.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive remarks about the quick and professional service on your Acura TLX. Jeanine and our service team are pleased to hear everything went smoothly. Please let us know if we can assist you again in the future.
Arranging a time for service took a ridiculous amount of
Arranging a time for service took a ridiculous amount of time. Dropping off my vehicle for service took infinitely longer than I ever would have expected. Pick up and actual service was good but, overall, very lacking compared to competition.
Arranging a time for service took a ridiculous amount of
Arranging a time for service took a ridiculous amount of time. Dropping off my vehicle for service took infinitely longer than I ever would have expected. Pick up and actual service was good but, overall, very lacking compared to competition.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Michael, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Everything was fine Everything went smooth and pretty
Everything was fine Everything went smooth and pretty efficiently , the inventory, color, and price was what I was looking for , the salesman was great . IF we could have got the same 2% finance rate on the RDX I would have spent the extra $10k for that .
Everything was fine Everything went smooth and pretty
Everything was fine Everything went smooth and pretty efficiently , the inventory, color, and price was what I was looking for , the salesman was great . IF we could have got the same 2% finance rate on the RDX I would have spent the extra $10k for that .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We’re pleased Dalton helped you find the Acura ADX color and price you wanted so efficiently. We appreciate your feedback on financing and hope you’re enjoying your new ADX.