Reviews
They were great. When I bought the Honda it included some free benefits. Oil change, tire rotation and they checked all fluids and filled if needed. And I didn't have to wait long.🙂
They were great. When I bought the Honda it included some free benefits. Oil change, tire rotation and they checked all fluids and filled if needed. And I didn't have to wait long.🙂
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Betty, thank you for your kind review; we are happy to pass along your comments to the team here at Colonial Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.
VERY FRIENDLY, PROFESSIONAL SERVICE WE HAVE EXPERIENCED FOR MANY YEARS. i would highly recommend their service department and their sales staff. We do our inspections and service there.
VERY FRIENDLY, PROFESSIONAL SERVICE WE HAVE EXPERIENCED FOR MANY YEARS. i would highly recommend their service department and their sales staff. We do our inspections and service there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello David, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Mackenzie Gum Marketing Manager Colonial Auto Group e:Marketing@shopcolonialcars.com p: 719-213-7602
Lonnie Hughes is the best mechanic around. If he was not there I would go somewhere else. Service manager Chuck is always courteous and thorough with my vehicles.
Lonnie Hughes is the best mechanic around. If he was not there I would go somewhere else. Service manager Chuck is always courteous and thorough with my vehicles.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Colonial Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help! Mackenzie Gum Marketing Manager Colonial Auto Group e:Marketing@shopcolonialcars.com p: 719-213-7602
I just purchased my new-to-me 2022 Subaru Forester Wilderness from Colonial in Indiana, PA, and it's the exact customer experience both my brother and my mother had when they purchased their cars there: incredibly quick, incredibly pain-free (as far as car buying can be), and incredibly fair. The entire team was respectful of my time and energy, refraining from wasting it on hollow conversation and endless back-and-forth haggling. They were also completely honest and transparent in finding the right price for both of us. My salesperson, Shon, wasn't pushy at all and asked the right kind of questions. I really appreciated this collaborative approach.
I just purchased my new-to-me 2022 Subaru Forester Wilderness from Colonial in Indiana, PA, and it's the exact customer experience both my brother and my mother had when they purchased their cars there: incredibly quick, incredibly pain-free (as far as car buying can be), and incredibly fair. The entire team was respectful of my time and energy, refraining from wasting it on hollow conversation and endless back-and-forth haggling. They were also completely honest and transparent in finding the right price for both of us. My salesperson, Shon, wasn't pushy at all and asked the right kind of questions. I really appreciated this collaborative approach.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Zach, thank you for your kind review; we are happy to pass along your comments to the team here at Colonial Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent experience as always! Chuck, the service manager, was friendly and very helpful during the service of my Toyota Tundra. Brad, the technician, did a thorough job servicing my truck. Thank you.
Excellent experience as always! Chuck, the service manager, was friendly and very helpful during the service of my Toyota Tundra. Brad, the technician, did a thorough job servicing my truck. Thank you.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Greg, thank you for your kind review; we are happy to pass along your comments to the team here at Colonial Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mackenzie Gum Marketing Manager Colonial Auto Group e:Marketing@shopcolonialcars.com p: 719-213-7602
Never heard back from The dealership (directed note to a salesperson or general request) in response to “is vehicle x still available..”
Never heard back from The dealership (directed note to a salesperson or general request) in response to “is vehicle x still available..”
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- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi, I am very sorry that no one reached back out to you. If you could please call and ask for Doug Rea our General Manager and explain the situation, I am very certain that he will be able to help you out. His number at the store is 724-349-9100 or you can reach him by email at Doug@shopcolonialcars.com. Thank you!!
Driver pleasant , quick to pick up and drop off. Service fast and efficient. Dealership unable to wash my car, but gave me a coupon for wash at location close by..
Driver pleasant , quick to pick up and drop off. Service fast and efficient. Dealership unable to wash my car, but gave me a coupon for wash at location close by..
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Marguerite, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
I recently purchased a 2023 Toyota Tacoma Sr. Silver with 69,700, mi. I paid $30,100. The vehicle had excessive paint scraping on the driver side rocker panel and a ding in the passenger side rocker panel, as well as a 3-in scratch on the rear driver door. Just this morning I saw the same exact same 2023 Sr , except with only 26,000 mi at Brewer airport Toyota. And it was only $26,700. Both dealers put new tires and brakes on the Tacoma's. I called colonial and I thought in good faith they might extend me some free oil changes and things like that to make up for such a vast difference in price versus mileage, but I was flatly told there's nothing they can do now. This is on me, it's not a horrible value in vehicle but I could have done so much better had I done more homework.
I recently purchased a 2023 Toyota Tacoma Sr. Silver with 69,700, mi. I paid $30,100. The vehicle had excessive paint scraping on the driver side rocker panel and a ding in the passenger side rocker panel, as well as a 3-in scratch on the rear driver door. Just this morning I saw the same exact same 2023 Sr , except with only 26,000 mi at Brewer airport Toyota. And it was only $26,700. Both dealers put new tires and brakes on the Tacoma's. I called colonial and I thought in good faith they might extend me some free oil changes and things like that to make up for such a vast difference in price versus mileage, but I was flatly told there's nothing they can do now. This is on me, it's not a horrible value in vehicle but I could have done so much better had I done more homework.
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- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Chuck, I am sorry about your situation. If you can please reach out to Doug Rea our General Manager and he will do his best to help you out!! Thank you!!
I am always impressed by Colonial Toyota's Service people. Had state inspection/emissions done along with 10,000 mile service. They also addressed a recall. They found a small, separate issue. Their professionalism, while being very friendly and courteous, are beyond measure.
I am always impressed by Colonial Toyota's Service people. Had state inspection/emissions done along with 10,000 mile service. They also addressed a recall. They found a small, separate issue. Their professionalism, while being very friendly and courteous, are beyond measure.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Daniel, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you. Mackenzie Gum Marketing Manager Colonial Auto Group Marketing@shopcolonialcars.com 719-213-7602
They are very easy to deal with when buying and getting service done. I will go back when I want to purchase another new vehicle
They are very easy to deal with when buying and getting service done. I will go back when I want to purchase another new vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.