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Preston Honda

(445 reviews)
Visit Preston Honda
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–9:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (888) 835-7842 (888) 835-7842
Used (866) 455-2491 (866) 455-2491
Service (866) 512-9847 (866) 512-9847

Reviews

(445 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston Honda from DealerRater.

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Awesome!

We purchased a 2016 Honda Hrv, absolutely incredible people! Patrick Krott was my main go to guy salesman, he was great, and helped me through the new technology of the new car! Great customer service means a lot to me, Bobby, Becky, and Bryan are so friendly, would recommend Preston Honda to anyone looking for a new ride!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

BEST PLACE TO BUY A HONDA!!!

Need to buy a new or used car? Whether you live around New Castle or an hour away (like me) it is worth the drive, and your wallet will thank you! My salesman, PATRICK, was willing to go above and beyond, letting me test drive several vehicles, and then finding the exact CIVIC EX I wanted and having it brought over from a different dealership. Patrick was knowledgeable and efficient. VICTOR, the sales manager and BRYAN, the finance managers worked with me to get me what I felt was the best and a fair deal. BRYAN made the paperwork painless and got it done FAST! Finally, when it was time to drive home in my new car it looked BEAUTIFUL thanks to the RECONDITIONING DEPARTMENT!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2011 Honda crv

Found Honda online. Contacted dealership salesman responded. Made appointment to look over and test drive. Salesman was very pleasant to work with. Bought car. Finance guy very patient and helpful. Had some small issues. Salesman and finance guy very willing to get info and make things right. Mechanic was pleasant and did best to figure out problem. Turned out to be no issues after all. Very pleased with experience .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Honda Odyssey purchase

I found the vehicle online and deemed it to be a good vale for the price. I started a chat with a Kyle W. He answered all of my questions without pressure. We decided to make the 50 mile drive to look at the van. Kyle said he would have it washed and ready for a test drive and it was. Everyone was friendly and explained things very well. They bent over to schedule a return trip to add a few options we purchased. I would purchase a vehicle here again despite the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

I gave this dealership 5 stars. Not pushy an do anything to go over and beyond to get you in the vehicle you want. Highly recommended !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dale Brown

I have both purchased and leased vehicles with Dale Brown. He was very helpful in my selection of the right car for needs. I found him to be very knowledgeable of the Honda products. He was very attentive and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Transparency

Customer satisfaction was at the forefront of my initial meeting with Victor, & Bobby-they did everything to ensure I was comfortable while assisting with ALL of my questions!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

On my 3rd Honda and counting from Preston.

The customer service offered by Bryan Rodgers is top notch. He is extremely helpful even long after you leave the dealership. Returning for a 4th Honda based on my positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Preston Honda is a cut above the rest!

Our experience with Preston Honda was amazing! We were first time buyers with Preston and they gave us a great deal, with amazing customer service! We will recommend them to all of our family and friends! They made us customers for life! Larissa Stefano was very pleasant to work with from beginning to end and the process was with ease! She treated us with professionalism and was completely thorough. She is an asset to your company! The Finance end was easy and everything was explained to our understanding! Thank you Preston Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Top Notch dealership, They are honest, friendly and fair!

This was my 4th time purchasing from Preston Honda. I have always been extremely satisfied. The entire staff is very knowledgeable and friendly. They are never pushy. I know that I can trust them to be fair and honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.