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Preston Honda

(445 reviews)
Visit Preston Honda
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–9:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (888) 835-7842 (888) 835-7842
Used (866) 455-2491 (866) 455-2491
Service (866) 512-9847 (866) 512-9847

Reviews

(445 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston Honda from DealerRater.

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Outstanding service

I needed a car in a hurry for my daughter and her children. I had limited funds to assist her but Paul M. came through with flying colors. The experience in an emergency situaltion was outstanding with everyone involved showing concern for the situcation. 3rd vehicle I bought through Paul and will go back for the next one (or more) given the chance. Great prices, outstanding service, and friendly, concerned people. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

The personnel at Preston Honda made the experience of purchasing a vehicle seem hassle free and enjoyable. I felt very informed, yet at the same time not pressured. I was particularly impressed with the assistance of Victor Piccone and Patrick Krott, whom among others treated me very well. I'd highly recommend Preston.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Got what I was looking for

Needed a newer vehicle to deliver mail. 03 CRV had over 200,000 miles and many repairs. Found a '11 CRV with low mileage at Preston. Salesman Patrick Krott was very helpful and we struck a pretty good deal. Had a minor issue that was solved LPvery quickly with no hassles. Very pleased with overall experience. Have no qualms recommending Preston to anyone looking for a Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

did not understand warranty info

made us pay $30 dollars to fix a flat tire when we had warranty protection on new vehicle. Could had Jeep warranty protection from Preston Jeep transferred.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

You won't find better service ...

Kyle Whelan is the MAN who you want to deal/interact - a perfect blend of diligence, kindness and integrity.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great experience

My experience at Preston Honda was great. I found the exact car that I wanted for a great price. Also, the sales agent with whom I dealt, Patrick, was great! He made the experience as seamless as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

2016 civic

treated fairly-and really appreciated working with Bobby Preston and the gent he was in contact with that he had to get approval of payments etc'-it was a good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Got it right!

Really loved my salesman Kurt Abraham. Yes - I actually said that about a salesman. He was straight with me, and knew the product. Guys like him are hard to find - and worth whatever money they make.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Bobby Preston/Patrick Krott were great!

What a spectacular experience we just had at Preston Honda in New Castle! Our Salesperson, Patrick Krott along with the Owner, Bobby Preston couldn't have been more accommodating and helpful. Very pleasant and willing to work with us on a few minor details. We just drove off the lot with a very nice used vehicle for our new teenage driver and we are delighted with the entire experience from the Owner, to the Finance Manager, to the Salesperson. Go buy a car here! You won't regret it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great salesman Kyle, and excellent Finance Manager Bryan

Great experience from start to finish! Kyle & Bryan will take care of you. I had a difficult transaction and they made it seamless and trouble free. I love my new CRV and will come back again to buy my next Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.