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Preston Honda

(445 reviews)
Visit Preston Honda
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–9:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (888) 835-7842 (888) 835-7842
Used (866) 455-2491 (866) 455-2491
Service (866) 512-9847 (866) 512-9847

Reviews

(445 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston Honda from DealerRater.

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I was at the end of my lease.

I was at the end of my lease. Paul,Cody, Bryan and Jimmy were exceptionally helpful. Outstanding customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your kind words about our team at Preston Honda. We're pleased to hear that they provided exceptional service during your lease transition.

My great niece and myself went to Preston Honda an met

My great niece and myself went to Preston Honda an met Shawn. He came out to see if he could help us in 12° temperature. We looked at 4 cars. He paid attention to what my niece was saying about her wants, and her likes and disliked. And found her dream car, Nissan altima was everything wanted and liked, bought that car. Thank again. Aunt Margaret

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us. We're pleased our team could assist in finding the perfect Nissan Altima for your niece. Wishing you both safe and enjoyable drives ahead.

Easily the best car buying experience I ever had.

Easily the best car buying experience I ever had. Dallas and Nick treated my family with kindness the whole time and I never felt pressured at all the whole time. They were both experienced and answered every question we had and got through everything very smoothly. Preston Honda is perfect if you’re looking for a place that won’t pressure you and actually cares for you as a customer. Couldn’t recommend Dallas and Nick enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Preston Honda. We're thrilled our team made your car buying experience smooth and pressure-free.

We had a great experience working with Shawn.

We had a great experience working with Shawn. We didn't feel pressured at all. He was very caring and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased that our team made your experience at Preston Honda so positive. Thank you for the kind words.

Worked with 2 different salesman.

Worked with 2 different salesman. Had a great experience with them both. Very happy with my purchase and the ease of getting financed. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad you had a positive experience at Preston Honda. Enjoy your new purchase and all the best with it!

Very friendly and helpful would recommend then for a new

Very friendly and helpful would recommend then for a new or used car bob Maskrey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear you had a great experience with our team at Preston Honda. Thank you for recommending us.

We had a wonderful experience leasing our 2024 Honda

We had a wonderful experience leasing our 2024 Honda Ridgeline recently. Every employee that we encountered was knowledgeable, kind, and friendly. A special thank you to Bryan, Sean, and Cody for their extra efforts in completing the transaction for us!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Preston Honda. We're glad our team made leasing your 2024 Honda Ridgeline a pleasant experience. We hope to see you again.

Was going to buy my next car here again but not after

Was going to buy my next car here again but not after having to replace my battery after 2 and a half year old car that I bought brand new. Had it in for service many times no one ever seen the corroded battery but they say they routinely check that then wanted me to pay 205.00 for a new one. Like most dealerships they love you when your spending money but when it comes to doing the right thing and it costing them it's a different story!!!

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Me and my husband bought a 2020 Ford Expedition from

Me and my husband bought a 2020 Ford Expedition from Honda Preston and they are amazing folks up there. Did everything in there power to help us. Would definitely buy from again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're delighted you had a wonderful experience with Preston Honda. If there's anything else we can do, let us know. Take care and enjoy your Ford Expedition.

I was very happy this morning with the service department

I was very happy this morning with the service department at Preston Honda dealer in New Castle. There was an error on my invoice and the problem was solved immediately with an apologetic and friendly attitude. Also the mechanics take good care of my old vehicle. Thank you. Elizabeth Rosbach

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Elizabeth. We're glad our team could assist you promptly and keep your vehicle in great shape. Appreciate the feedback!