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Preston Honda

(445 reviews)
Visit Preston Honda
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–9:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (888) 835-7842 (888) 835-7842
Used (866) 455-2491 (866) 455-2491
Service (866) 512-9847 (866) 512-9847

Reviews

(445 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston Honda from DealerRater.

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Would not ever buy a car from this dealership.

Would not ever buy a car from this dealership. Brought a 2020 pilot in February 2023. Put 15000 on tires and am being told I need new back tires.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This dealer sucks and they make every attempt to sell

This dealer sucks and they make every attempt to sell more garbage to you than just seeking to sell the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

New castle honda Preston

Chad Parker is an amazing sales rep. All and all the whole establishment was very help full in finding me a car to fit my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had the pleasure of working with Chad Parker to

I had the pleasure of working with Chad Parker to purchase a new car at Preston Honda. I knew what I wanted and he made every effort to find my new car. He was friendly, and helpful and answered all my questions. I would not hesitate to recommend Preston Honda to my family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the second time we've worked with Mark Sonata of

This is the second time we've worked with Mark Sonata of Preston Honda to purchase a new car. We appreciate that Mark's main goal is to help us find the car that is right for us. During our first purchase, he went so far as to make us drive/check out a car from a different dealer. This last time, he had us try different models, so that we could determine which model worked best for us. Mark also went out of his way to obtain the color we wanted. Not easy during the current car shortage. When we picked up the car, Mark spent well over an hour introducing us to the vehicle and its features. He said he is always available for questions and that he'd be happy to meet with us and the car again to continue the introduction to a new vehicle process. Mark also helped us to obtain the best deal on an extended warranty. Mark is the best! We also appreciate the time Nick Sormaz spent with us to go over financial and warranty information. He helped us to decide what was best for our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We drove 3.

We drove 3.5 hours round-trip to purchase a Nissan Armada. We told the salesperson that we would be using the vehicle for towing and taking youth and families in-country. He assured us that the vehicle was in great shape and would be safe. Turns out the vehicle's tow bar was rusted through the top and when we attempted to open the tailgate window the window fell off. And, when we took the vehicle out on the highway, when we went over a small rise on the bridge, the vehicle did a extremely disconcerting sway which shocked everyone, including the salesperson, who though I had done it (testing the steering tightness). Suffice to say, we left.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great and simple buying experience. Bill, the Internet...

Great and simple buying experience. Bill, the Internet sales manager, was professional and straightforward with the buying process. Easiest New car purchase I've ever made. Financing dept was professional and made that process easy. My new Black Honda Accord Sport 2.0t was well detailed and looked great when I picked it up. Overall a great and easy buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Was in for service today Sept 11 and as always Mark Cupps...

Was in for service today Sept 11 and as always Mark Cupps and Larissa the service manager took care of me as always. Ever time I come they make fill welcome. Service department is outstanding as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This was the most pleasant experience I've ever had while...

This was the most pleasant experience I've ever had while purchasing a vehicle. We knew what we wanted, and they were quick to make it happen! Both Mark and Paul were kind and accommodating. Thank you so very much for all your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were very friendly and patient with us and answered...

They were very friendly and patient with us and answered all of our questions. They were all so helpful and gave us a great deal and we liked dealing with them..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.