Reviews
Would not ever buy a car from this dealership.
Would not ever buy a car from this dealership. Brought a 2020 pilot in February 2023. Put 15000 on tires and am being told I need new back tires.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This dealer sucks and they make every attempt to sell
This dealer sucks and they make every attempt to sell more garbage to you than just seeking to sell the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
New castle honda Preston
Chad Parker is an amazing sales rep. All and all the whole establishment was very help full in finding me a car to fit my budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had the pleasure of working with Chad Parker to
I had the pleasure of working with Chad Parker to purchase a new car at Preston Honda. I knew what I wanted and he made every effort to find my new car. He was friendly, and helpful and answered all my questions. I would not hesitate to recommend Preston Honda to my family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the second time we've worked with Mark Sonata of
This is the second time we've worked with Mark Sonata of Preston Honda to purchase a new car. We appreciate that Mark's main goal is to help us find the car that is right for us. During our first purchase, he went so far as to make us drive/check out a car from a different dealer. This last time, he had us try different models, so that we could determine which model worked best for us. Mark also went out of his way to obtain the color we wanted. Not easy during the current car shortage. When we picked up the car, Mark spent well over an hour introducing us to the vehicle and its features. He said he is always available for questions and that he'd be happy to meet with us and the car again to continue the introduction to a new vehicle process. Mark also helped us to obtain the best deal on an extended warranty. Mark is the best! We also appreciate the time Nick Sormaz spent with us to go over financial and warranty information. He helped us to decide what was best for our needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We drove 3.
We drove 3.5 hours round-trip to purchase a Nissan Armada. We told the salesperson that we would be using the vehicle for towing and taking youth and families in-country. He assured us that the vehicle was in great shape and would be safe. Turns out the vehicle's tow bar was rusted through the top and when we attempted to open the tailgate window the window fell off. And, when we took the vehicle out on the highway, when we went over a small rise on the bridge, the vehicle did a extremely disconcerting sway which shocked everyone, including the salesperson, who though I had done it (testing the steering tightness). Suffice to say, we left.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great and simple buying experience. Bill, the Internet...
Great and simple buying experience. Bill, the Internet sales manager, was professional and straightforward with the buying process. Easiest New car purchase I've ever made. Financing dept was professional and made that process easy. My new Black Honda Accord Sport 2.0t was well detailed and looked great when I picked it up. Overall a great and easy buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Was in for service today Sept 11 and as always Mark Cupps...
Was in for service today Sept 11 and as always Mark Cupps and Larissa the service manager took care of me as always. Ever time I come they make fill welcome. Service department is outstanding as always.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was the most pleasant experience I've ever had while...
This was the most pleasant experience I've ever had while purchasing a vehicle. We knew what we wanted, and they were quick to make it happen! Both Mark and Paul were kind and accommodating. Thank you so very much for all your help!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were very friendly and patient with us and answered...
They were very friendly and patient with us and answered all of our questions. They were all so helpful and gave us a great deal and we liked dealing with them..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
