Preston Honda

After I visited another Honda Dealer and was totally insulted by the deal that was proposed to me for my trade, the deal was a retail price on the window sticker and wholesale on my car or by a price set by some out of sequence auction reports. I was dumbfounded at the least that the offer was given to me and I did not even ask for a revised amount of the trade valve since the offer was that far out of line. I did tell the salesman my thoughts and then walked out, the salesmen said he would see what could be done and will call me tomorrow, i told him that he could get me before I left the lot, and departed. I look over the r Honda dealers in the region and sent out an inquiry to Preston which a reply was sent within minutes. I called the Internet Sales Manager Vinny DeJohn, and we spoke on the phone Vinny said that he could help me and we set a time for the next day. tafter arrival and introductions I chose the model that I wanted, and then the deal came out although better than the previous dealer, we still needed to make a modification and all was said and done I drove the new CRV off the lot. Vinny has a strong way of creating confidence and followed thru on the work. I would recommend Preston and Vinny to anyone because of the reasonability on both sides of the deal. The dealership closed and the delivery was made after hours without hesitation. Thank you, Vinny! Sean Gramz

Chad Parker made our experience very enjoyable. He was very pleasant and knowledgeable which helped make our decision to purchase much easier. Very happy with service

We purchased a 2018 Honda CRV about 3 weeks ago. Our salesman was Chad Parker. Chad goes out of his way to make you feel comfortable in a sometimes very uncomfortable process. He is personable and professional. He gave us a thorough run down of all the different features of the car before we left. Chad started out as our salesman, but we felt he was a friend after we were done. Mark Root, the sales manager was also very professional and helpful to us. We would definitely recommend Preston Honda to friends and family. Mark and Leslie LeFebvre

Chad was a great person to work with. He was friendly and very helpful getting me into a vehicle that was comfortable for my payment amount.

I was dreading the car shopping experience as a first time buyer and this dealer did not disappoint as far as reinforcing that dread. It is dealers like this that cause people to feel that way. I was ready to buy but noticed that the final paperwork didn’t exactly match up to what we discussed... wrong interest rate, less for my trade, etc. As if that weren’t bad enough, I was inconvenienced due to an error on their part. When I brought this to the manager’s attention I was given a bs story... that was the last straw and also the reason I did not purchase the vehicle. Trust me, you would rather have a root canal to.

Chad the salesman was great and I would probably buy a car from him if he worked anywhere but Preston Honda. The Sales Manager and the Finance Manager...not so much... they are the reason I didn’t buy there and I wouldn’t recommend them. They inconvenienced me and, instead of trying to make it right, made matters worse by trying to xx me...don’t do that to people. I wish Chad a lot of success...the others, well... not so much

Called on a car during a snow storm Chad Parker had the car warmed and inside ready to view went over every detail even had it washed so we could see it better. Then even helped me hook up my phone after I purchased the Honda HRV , The entire team was very nice easy to work with, best car buying experience I have ever had. Chad Parker did a excellent job, Thank you to the whole New Castle Honda team

Love Love Love Preston Honda in New Castle. Dan Mioni, the Service manager has always gone above and beyond when I’ve needed to bring my car in for service. So glad I chose to buy my car here.

The first car I bought from Mark Sanata was a 1999 Honda Civic EX and my wife and I both really liked working with Mark. Since then we have always gone back to Mark. This includes purchases of: 2001 Civic, 2003 Accord, 2003 CRV, 2015 Pilot, 2017 Pilot, 2019 Pilot, and now most recently a 2020 Passport EX-L. This is not to say that we don't shop around, but what I mean is that when it comes down to it, we have purchased many cars over the years with Mark Sanata as our salesperson and have consistently been happy with the way he has treated us, his patience, and his knowledge of the product. It doesn't hurt that Honda is a superior product. If you are going to buy a Honda, you should consider going to Preston, and if you are going to Preston, you definitely should ask for Mark.

Mark made us wait a long time. Didn't have the color we wanted so we had to wait till they got the car from another dealership. The day we made our purchase I had to go to work at 10. I signed all the papers then rushed to work. Told my wife that the car had tree sap on it and it would rust. We had to get a loaner car. Couple days go by and the new car finally came in. To compensate for this they only gave us a free oil change!!!! Ridiculous.