Reviews
Write a reviewSmooth
Never been a fan of buying a used car. Or pushy used car sales people. They changed my mind. They were helpful. Understanding and made the whole process go smoothly. I would reccomend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Keystone Ford Chambersburg PA
Always very helpful and accommodating with friendly service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
2018 F150
As always the service is excellent. I had a bulletin for my F150 , and it didn't show up at first but Michelle dug a little deeper and found it. This is why you guys are #1 in my book, and the service writers like Michelle is one of the reason you have returning customers. Also while I was waiting for my truck to be serviced I was greeted by Scott and Sam and they took the time to speak with me. That's what I call customer service. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Chris, thank you for taking the time to highlight some of our staff for their excellent work! We're happy to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know!
Grounds Manager
Very easy to work with and responsive to all questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jared, it?s great to hear you had a positive experience with our team. Please don't hesitate to reach out if you have further questions; we're always happy to take care of your automotive needs. Thanks again!
Top service team - Michelle, Sharon and Gary
Michelle, Sharon, and Gary the best service team you can find, anywhere.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Jeremy! Feel free to reach out to us if you need anything. Have a fantastic day!
Keystone Ford Chambersburg,Pa 17201
Salesman Randy Hess very polite courteous knowledgeable made me feel very comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Keystone Ford
My Husband and I absolutely loved working with Scott at Keystone Ford! We actually stopped in a couple months prior and looked around and spoke with Scott. He was down to earth, extremely helpful and honest and for that we came back a couple months later and brought our new truck from Scott.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
customer
excellent service. very professional. Would go there again to purchase a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2500 suburban
The staff at Keystone Ford was very accommodating and friendly. Very nice facility.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
kbja@comcast.net
All of the required maintainance was done and future problems were pointed out
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
