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JM Lexus

(9,355 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

About our dealership

This seller has been on Cars.com since June 2004.
At JM Lexus, our top priority is people. That’s why we are proud to be the first Lexus dealership in the Southeast to offer a revolutionary new experience. We provide a single point of contact and guarantee the best price upfront, with no dealer fees.

Service center

Phone number

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–5:00pm
Sunday
9:00am–3:00pm

Reviews

(9,355 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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Best experience I’ve ever had buying a car.

Best experience I’ve ever had buying a car. Jonathan had me in and out in an hour.

Best experience I’ve ever had buying a car.

Best experience I’ve ever had buying a car. Jonathan had me in and out in an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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It was a pleasure working with Jonathan again to replace

It was a pleasure working with Jonathan again to replace my wife's car that was coming off lease. He worked with her to find a car that met her needs, and we had full confidence in his efforts throughout the process. Barry Friedman

It was a pleasure working with Jonathan again to replace

It was a pleasure working with Jonathan again to replace my wife's car that was coming off lease. He worked with her to find a car that met her needs, and we had full confidence in his efforts throughout the process. Barry Friedman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I had a fantastic experience, Mr.

I had a fantastic experience, Mr. Junior Francois provided exceptional service. I will recommend my friends

I had a fantastic experience, Mr.

I had a fantastic experience, Mr. Junior Francois provided exceptional service. I will recommend my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear about your fantastic experience with Junior at JM Lexus! Thank you for recommending us to your friends, and we look forward to serving them as well.

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JM Lexus has amazing sales personnel.

JM Lexus has amazing sales personnel. Their crew is very personable and always willing to help.

JM Lexus has amazing sales personnel.

JM Lexus has amazing sales personnel. Their crew is very personable and always willing to help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely review! Our team at JM Lexus is grateful for your business.

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Daniel Wilson is a great sales manager!

Daniel Wilson is a great sales manager! He went out of his way to make everything about buying my new Lexus smooth and easy, After spending months looking for the perfect car for my needs, I finally felt confident that I'd found the right one, with the right salesperson, in the right place. Three rights make one big, important right and I am so pleased with the entire experience!

Daniel Wilson is a great sales manager!

Daniel Wilson is a great sales manager! He went out of his way to make everything about buying my new Lexus smooth and easy, After spending months looking for the perfect car for my needs, I finally felt confident that I'd found the right one, with the right salesperson, in the right place. Three rights make one big, important right and I am so pleased with the entire experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Daniel made your car-buying experience smooth and easy at JM Lexus! It's fantastic that you found the perfect vehicle with us, and we appreciate your kind words. Enjoy every moment in your new Lexus!

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Xavier is the best!

Xavier is the best!! He's very professional and supercedes excellent customer service!! I drive all the way from Hollywood because of the service!!

Xavier is the best!

Xavier is the best!! He's very professional and supercedes excellent customer service!! I drive all the way from Hollywood because of the service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Xavier's exceptional service makes the drive from Hollywood worthwhile! Thank you for choosing JM Lexus, and we look forward to seeing you again soon!

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Reggie Leo was an excellent sales manager.

Reggie Leo was an excellent sales manager. I will return back to him in the future !

Reggie Leo was an excellent sales manager.

Reggie Leo was an excellent sales manager. I will return back to him in the future !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Reggie and JM Lexus with your business!

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Punctual complete caring and timely word word word word

Punctual complete caring and timely word word word word word word word word minimum word

Punctual complete caring and timely word word word word

Punctual complete caring and timely word word word word word word word word minimum word

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your feedback is much appreciated! Thank you for supporting JM Lexus.

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Very efficient.

Very efficient. Beautiful show room. The salesperson Zachariah Taylor was excellent in explaining all the various options. Very personable.

Very efficient.

Very efficient. Beautiful show room. The salesperson Zachariah Taylor was excellent in explaining all the various options. Very personable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're pleased to hear that Zachariah provided excellent service and that you enjoyed our beautiful showroom at JM Lexus.

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Great service!

Great service! Car delivered clean . Explanation of new car on point Alicia was a great salesperson

Great service!

Great service! Car delivered clean . Explanation of new car on point Alicia was a great salesperson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Laurabeth, we're delighted to hear that Alicia provided you with excellent service and a smooth delivery at JM Lexus. Enjoy your new car!

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