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JM Lexus

(9,753 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

About our dealership

This seller has been on Cars.com since June 2004.
At JM Lexus, our top priority is people. That’s why we are proud to be the first Lexus dealership in the Southeast to offer a revolutionary new experience. We provide a single point of contact and guarantee the best price upfront, with no dealer fees.

Service center

Phone number

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–5:00pm
Sunday
9:00am–3:00pm

Reviews

(9,753 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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I purchased my first Lexus from JM Lexus and worked with

I purchased my first Lexus from JM Lexus and worked with Donovaughni Foster. The service I received from both Donovaughni and everyone else I interacted with went above and beyond my expectations. Going to a dealership to purchase a vehicle has always been a nerve-wracking experience for me, as I’m usually worried about being pressured or paying thousands above MSRP. I really appreciated that JM Lexus doesn’t mark up their inventory or play the typical back-and-forth haggling game. The process of buying my TX350 was smooth and honestly almost too easy. The TX350 itself is an incredible vehicle—beautiful, comfortable, and everything I was hoping for in a new car. From start to finish, everything felt transparent and stress-free. I would absolutely recommend JM Lexus and Donovaughni to anyone looking to purchase a vehicle.

I purchased my first Lexus from JM Lexus and worked with

I purchased my first Lexus from JM Lexus and worked with Donovaughni Foster. The service I received from both Donovaughni and everyone else I interacted with went above and beyond my expectations. Going to a dealership to purchase a vehicle has always been a nerve-wracking experience for me, as I’m usually worried about being pressured or paying thousands above MSRP. I really appreciated that JM Lexus doesn’t mark up their inventory or play the typical back-and-forth haggling game. The process of buying my TX350 was smooth and honestly almost too easy. The TX350 itself is an incredible vehicle—beautiful, comfortable, and everything I was hoping for in a new car. From start to finish, everything felt transparent and stress-free. I would absolutely recommend JM Lexus and Donovaughni to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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JM Lexus is everything I was told it would be by friends

JM Lexus is everything I was told it would be by friends and the positive ratings I have reviewed. My 2026 Lexus NX 350 is being prepped and equipped and I expect a call any day now to go to the dealership for pickup. I have been very happy with all aspects of the process, from ordering to the advice I received from Donovaughni Foster when placing the order, to completing the paperwork.

JM Lexus is everything I was told it would be by friends

JM Lexus is everything I was told it would be by friends and the positive ratings I have reviewed. My 2026 Lexus NX 350 is being prepped and equipped and I expect a call any day now to go to the dealership for pickup. I have been very happy with all aspects of the process, from ordering to the advice I received from Donovaughni Foster when placing the order, to completing the paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Joe, it's fantastic to hear your experience has been a positive one from start to finish! We’ll ensure your compliments reach Donovaughni and the team. Congratulations on your new 2026 Lexus NX 350! We look forward to welcoming you back to JM Lexus.

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I recently built my dream car — a 2026 Lexus RX 500h F

I recently built my dream car — a 2026 Lexus RX 500h F SPORT Performance AWD — and sent my build to Tim Spellman at JM Lexus. I was trading in my 2022 Lexus RX 350 F Sport AWD, and at the time Tim and the dealership told me my spec was “a rare bird.” They didn’t overpromise — but they committed to making it happen. And they did. Tim kept us informed throughout the process, was transparent, and followed through on everything he said. The entire experience was smooth and professional from start to finish. My wife and I couldn’t be happier with the vehicle or the service we received. If you’re looking for a dealership that delivers on its word, ask for Tim Spellman.

I recently built my dream car — a 2026 Lexus RX 500h F

I recently built my dream car — a 2026 Lexus RX 500h F SPORT Performance AWD — and sent my build to Tim Spellman at JM Lexus. I was trading in my 2022 Lexus RX 350 F Sport AWD, and at the time Tim and the dealership told me my spec was “a rare bird.” They didn’t overpromise — but they committed to making it happen. And they did. Tim kept us informed throughout the process, was transparent, and followed through on everything he said. The entire experience was smooth and professional from start to finish. My wife and I couldn’t be happier with the vehicle or the service we received. If you’re looking for a dealership that delivers on its word, ask for Tim Spellman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to have you and your wife as customers, and we wish you many miles of enjoyment in your new 2026 Lexus RX 500h F SPORT Performance AWD! Thank you for choosing JM Lexus, and for trusting us with your business! -The JM Lexus Team

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JM Lexus and my Sales Manager Tim Spellman were

JM Lexus and my Sales Manager Tim Spellman were excellent! I let him know which Lexus Certified Pre owned cars I was interested in and Tim had them ready when I arrived. I was short on time but Tim got all of the paperwork done in order to get me in my gorgeous new car and on my way to work! The car was beautifully detailed and ready to go. Did I say that they also gave me much more for my trade in than they originally quoted? Well, they did! All in all a really great experience!

JM Lexus and my Sales Manager Tim Spellman were

JM Lexus and my Sales Manager Tim Spellman were excellent! I let him know which Lexus Certified Pre owned cars I was interested in and Tim had them ready when I arrived. I was short on time but Tim got all of the paperwork done in order to get me in my gorgeous new car and on my way to work! The car was beautifully detailed and ready to go. Did I say that they also gave me much more for my trade in than they originally quoted? Well, they did! All in all a really great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your gorgeous new ride! It makes us smile to hear Tim went the extra mile assisting you. All of us at JM Lexus are grateful for your business, we wish you safe travels ahead!

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Excellent tag team car buying experience!

Excellent tag team car buying experience! Tim Spellman and Doniya Watson did a great job in getting us our new SUV. It’s always a pleasure working with JM Lexus.

Excellent tag team car buying experience!

Excellent tag team car buying experience! Tim Spellman and Doniya Watson did a great job in getting us our new SUV. It’s always a pleasure working with JM Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new SUV! We're happy to hear Tim and Doniya provided such a seamless experience at JM Lexus. We look forward to working with you in the future!

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The best!

The best! No pressure, no haggle, no push just excellent vehicles, wonderful staff, and fair but not inexpensive deals. Third time family purchaser. Thank you to Dario, the finest!

The best!

The best! No pressure, no haggle, no push just excellent vehicles, wonderful staff, and fair but not inexpensive deals. Third time family purchaser. Thank you to Dario, the finest!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

John, we're delighted to hear from a loyal customer like you! It's great to know you had such a positive experience with Dario and our team. Thank you for choosing JM Lexus again.

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I had an amazing experience at JM Lexus thanks to Dario!

I had an amazing experience at JM Lexus thanks to Dario! From start to finish, he made everything feel easy and seamless. He was incredibly professional, attentive, and genuinely cared about helping me find the right vehicle. Dario took the time to answer all my questions, explained everything clearly, and made sure I felt confident in my decision. If you’re shopping for a car, I highly recommend asking for Dario. He truly goes the extra mile and makes the whole process enjoya

I had an amazing experience at JM Lexus thanks to Dario!

I had an amazing experience at JM Lexus thanks to Dario! From start to finish, he made everything feel easy and seamless. He was incredibly professional, attentive, and genuinely cared about helping me find the right vehicle. Dario took the time to answer all my questions, explained everything clearly, and made sure I felt confident in my decision. If you’re shopping for a car, I highly recommend asking for Dario. He truly goes the extra mile and makes the whole process enjoya

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Anna, we love hearing stories like this about our team! Thank you for choosing JM Lexus and sharing your feedback on Dario's professionalism and dedication. See you next time!

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Dealer was very clean.

Dealer was very clean. Super big and open, you do not feel claustrophobic. Very well maintained , inside and outside. Overall 10/10 and everyone was very friendly. Dario is the main man to see!

Dealer was very clean.

Dealer was very clean. Super big and open, you do not feel claustrophobic. Very well maintained , inside and outside. Overall 10/10 and everyone was very friendly. Dario is the main man to see!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Adrian, it's great to hear that you enjoyed our clean and spacious facilities at JM Lexus. We will be sure to pass along your thoughtful words to Dario for his attentive help. We look forward to your next visit!

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I had a great experience with Tim Spellman.

I had a great experience with Tim Spellman. He explained everything of the RX350H. He never rushed me on my decision. He did everything. Meaning the financing. Wow. He sales the car and then he finances it. Never seen that. I'm very happy with the experience and my RX350H. Thanks JM Lexus and Tim Spellman.

I had a great experience with Tim Spellman.

I had a great experience with Tim Spellman. He explained everything of the RX350H. He never rushed me on my decision. He did everything. Meaning the financing. Wow. He sales the car and then he finances it. Never seen that. I'm very happy with the experience and my RX350H. Thanks JM Lexus and Tim Spellman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hearing this feedback made our day! We are so glad Tim went above and beyond to assist you with all aspects of your purchase. Thank you for choosing JM Lexus and enjoy your new Lexus RX 350H!

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My experience at JM Lexus with Junior Francois was

My experience at JM Lexus with Junior Francois was amazing. He took his time to go over the vehicle selections and features. He was patient, not pushy, knowledgeable and very kind. I would recommend him to anyone I know.

My experience at JM Lexus with Junior Francois was

My experience at JM Lexus with Junior Francois was amazing. He took his time to go over the vehicle selections and features. He was patient, not pushy, knowledgeable and very kind. I would recommend him to anyone I know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Natacha, it's a pleasure to read about your experience with Junior Francois at JM Lexus. We’re happy he took the time to assist you. Enjoy your new ride, and we look forward to seeing you in the future!

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