Reviews
This is a well-run dealership. Sales managers are knowledgeable and helpful. The price for my trade in was fair.
This is a well-run dealership. Sales managers are knowledgeable and helpful. The price for my trade in was fair.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It sounds like you had a fantastic experience with our team, which makes us happy to hear! We hope to see you in the future. - The JM Lexus Team
The best dealer ever … Thank You Yajaira Penchev and JM Lexus. .. is my 4th car and many more to come.
The best dealer ever … Thank You Yajaira Penchev and JM Lexus. .. is my 4th car and many more to come.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your fourth car from JM Lexus! We’ll be sure to pass along your praise to Yajaira and we’ll see you next time.
Jonathan is patient, honest and takes the time to explain everything to his customers. He has excellent customer service skills.
Jonathan is patient, honest and takes the time to explain everything to his customers. He has excellent customer service skills.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for highlighting Jonathan's patience, honesty, and excellent customer service. We appreciate your feedback and this kind review! - JM Lexus
Jonathon was amazing. He called and let me know that I could trade in my lease earlier. The process was easy and fast. This is my fourth lease with JM Lexus . I am very satisfied with the service I get. Thank you
Jonathon was amazing. He called and let me know that I could trade in my lease earlier. The process was easy and fast. This is my fourth lease with JM Lexus . I am very satisfied with the service I get. Thank you
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Ivonne, it’s fantastic to hear that Jonathon provided you with such a seamless and efficient experience at JM Lexus. We truly appreciate your loyalty and look forward to serving you again in the future!
The best experience leasing, fast, knowledgeable, and no haggling. Alicia Stark was amazing. Very thankful for her.
The best experience leasing, fast, knowledgeable, and no haggling. Alicia Stark was amazing. Very thankful for her.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad to hear Alicia made your leasing experience smooth and enjoyable. Thank you for choosing JM Lexus. Safe travels!
Adrian made sure my experience went well from drop off to pick and ensuring that my problem was handled swiftly and efficiently.
Adrian made sure my experience went well from drop off to pick and ensuring that my problem was handled swiftly and efficiently.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad Adrian made the process smooth and efficient. Thank you for choosing JM Lexus and sharing your feedback!
I have been leasing from JM Lexus for the past 12 years. Tim S is the best! He takes his time and goes above and beyond to make sure I have the best experience and always gets me the car I want. He is a real gem and the reason I keep coming back to JM. If you are looking for a Lexus, I highly recommend this dealership.
I have been leasing from JM Lexus for the past 12 years. Tim S is the best! He takes his time and goes above and beyond to make sure I have the best experience and always gets me the car I want. He is a real gem and the reason I keep coming back to JM. If you are looking for a Lexus, I highly recommend this dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your 12 years of loyalty and trust! We're so grateful to have you as a customer, and we'll be sure to pass along your appreciation to Tim. Thank you for choosing JM Lexus, and we'll see you next time!
Our experience at JM Lexus was amazing. The moment we walked in the door we were treated respectfully and we appreciated the no haggling approach. I’ve been recommending everyone to JM Lexus since our purchase.
Our experience at JM Lexus was amazing. The moment we walked in the door we were treated respectfully and we appreciated the no haggling approach. I’ve been recommending everyone to JM Lexus since our purchase.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Sandra, thank you for sharing your wonderful experience at JM Lexus! We're delighted to hear you were well taken care of. Also, we greatly appreciate you spreading the word about us to your friends and family!
In my 22 years of owning a Lexus my purchase today with Alicia Stark has been my all time best experience. Her patience, knowledge is the best. Thank you for the excellent service!
In my 22 years of owning a Lexus my purchase today with Alicia Stark has been my all time best experience. Her patience, knowledge is the best. Thank you for the excellent service!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Denise, thank you for the glowing review! It's fantastic to hear Alicia made your experience at JM Lexus the best in 22 years. We appreciate your loyalty and look forward to serving you again! Safe travels!
Greeted at my car with a smile and information. My service manager Juan was pleasant and went thru everything that was going to get done. He showed me to the lounge . I was told on the phone it may take 2 hrs , and everything was done in less time. Excellent .
Greeted at my car with a smile and information. My service manager Juan was pleasant and went thru everything that was going to get done. He showed me to the lounge . I was told on the phone it may take 2 hrs , and everything was done in less time. Excellent .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jeff, we're pleased to know your service experience with Juan was excellent and efficient here at JM Lexus. We hope to welcome you back for any future needs. Enjoy the miles ahead!