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JM Lexus

(9,793 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2026 state dealer award
View 14 awards
2026 state dealer award 2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

About our dealership

This seller has been on Cars.com since June 2004.
At JM Lexus, our top priority is people. That’s why we are proud to be the first Lexus dealership in the Southeast to offer a revolutionary new experience. We provide a single point of contact and guarantee the best price upfront, with no dealer fees.

Service center

Phone number

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–5:00pm
Sunday
9:00am–3:00pm

Reviews

(9,793 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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Jonathan Wulkan made what is usually a very difficult lease the easiest I have ever experienced. Thank you Jonathan, I will see only you in three years!

Jonathan Wulkan made what is usually a very difficult lease the easiest I have ever experienced. Thank you Jonathan, I will see only you in three years!

Rating breakdown (out of 5):
Customer service
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Long time JM customer. Alicia Stark our sales rep is a joy to work with, she is Top Notch and very knowledgeable. JM service department is great also.

Long time JM customer. Alicia Stark our sales rep is a joy to work with, she is Top Notch and very knowledgeable. JM service department is great also.

Rating breakdown (out of 5):
Customer service
Buying process
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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and for sharing your positive feedback about Alicia and the JM Lexus service team. We greatly appreciate your continued support!

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Nick Callahan sold me my TX 350 and I could not recommend him more. Extremely knowledgeable and not high pressure.

Nick Callahan sold me my TX 350 and I could not recommend him more. Extremely knowledgeable and not high pressure.

Rating breakdown (out of 5):
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Buying process
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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jensen, thank you for sharing your experience with Nick! We wish you many safe and happy miles in your new Lexus TX 350. See you again here at JM Lexus!

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Arly was a great help with my car, and the experience at the dealership was great

Arly was a great help with my car, and the experience at the dealership was great

Rating breakdown (out of 5):
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Buying process
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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are grateful to have earned your business, Imani. It's awesome to hear you were in great hands with Arly. Thanks for taking the time to leave us a review! - The JM Lexus Team

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This dealership has amazing customer service and very helpful. They made the process very smooth and stress free. Arly especially was amazing!

This dealership has amazing customer service and very helpful. They made the process very smooth and stress free. Arly especially was amazing!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your glowing review of JM Lexus! We are thrilled to hear that Arly and the team made your experience smooth and stress-free. We look forward to serving you in the future!

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All I can say is WOW JM Lexus and Reggie Leo always deliver. This is my 5th Lexus purchased from Reggie and every experience is seamless. The showroom is always clean and the staff always friendly. Would highly recommend visiting JM Lexus for your next car/suv purchase.

All I can say is WOW JM Lexus and Reggie Leo always deliver. This is my 5th Lexus purchased from Reggie and every experience is seamless. The showroom is always clean and the staff always friendly. Would highly recommend visiting JM Lexus for your next car/suv purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued loyalty and for sharing your fantastic experience with Reggie and the team at JM Lexus! We truly appreciate your feedback and look forward to serving you in the future!

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Back for my second Lexus and I couldn’t be happier! Huge thank you to Paul Mompremier for always going above and beyond. He’s reliable, professional, and truly makes the whole experience smooth every time. I’m absolutely in love with my new 2026 IS 350! 😍 If you’re looking for a new Lexus, I highly recommend JM Lexus — and make sure to ask for Paul!

Back for my second Lexus and I couldn’t be happier! Huge thank you to Paul Mompremier for always going above and beyond. He’s reliable, professional, and truly makes the whole experience smooth every time. I’m absolutely in love with my new 2026 IS 350! 😍 If you’re looking for a new Lexus, I highly recommend JM Lexus — and make sure to ask for Paul!

Rating breakdown (out of 5):
Customer service
Buying process
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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're thrilled you're loving your new 2026 IS 350, Azarankina! Thank you for choosing JM Lexus and for sharing your awesome feedback about Paul and the team. Safe travels!

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Jonathan was a pleasure to work with, very professional and informative . I highly recommend seeing him for your next Lexus purchase .

Jonathan was a pleasure to work with, very professional and informative . I highly recommend seeing him for your next Lexus purchase .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear Jonathan made your experience a great one. Thanks for recommending him and for choosing JM Lexus!

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Mark has been incredibly with me choosing a GX 550 to reserve. I will be back in July and hopefully picking up my new care

Mark has been incredibly with me choosing a GX 550 to reserve. I will be back in July and hopefully picking up my new care

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
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Reggie Leo my sales representative was very professional, knowledgeable and caring. He communicated regularly with me to ensure that I was taken care of and understood every aspect of the transaction. He was a pleasure working with and kept me informed every step of the way!

Reggie Leo my sales representative was very professional, knowledgeable and caring. He communicated regularly with me to ensure that I was taken care of and understood every aspect of the transaction. He was a pleasure working with and kept me informed every step of the way!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so pleased to know you had such a seamless experience with Reggie and the team. We genuinely appreciate you choosing JM Lexus and we wish you safe travels ahead!

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