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JM Lexus

(9,663 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

About our dealership

This seller has been on Cars.com since June 2004.
At JM Lexus, our top priority is people. That’s why we are proud to be the first Lexus dealership in the Southeast to offer a revolutionary new experience. We provide a single point of contact and guarantee the best price upfront, with no dealer fees.

Service center

Phone number

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–5:00pm
Sunday
9:00am–3:00pm

Reviews

(9,663 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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My experience at JM Lexus was by far the most enjoyable

My experience at JM Lexus was by far the most enjoyable car buying experience I have ever had. Steve was so knowledgeable and patient throughout entire process. His expertise provided me with so much comfort and confidence in my decision.

My experience at JM Lexus was by far the most enjoyable

My experience at JM Lexus was by far the most enjoyable car buying experience I have ever had. Steve was so knowledgeable and patient throughout entire process. His expertise provided me with so much comfort and confidence in my decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This is my second time working with Paul and once again

This is my second time working with Paul and once again an amazing experience. The lease trade in was smooth, communication was great, and he got me a lower payment with nothing down. Paul is extremely nice and the only person I go to. He's the best !! Highly recommend!

This is my second time working with Paul and once again

This is my second time working with Paul and once again an amazing experience. The lease trade in was smooth, communication was great, and he got me a lower payment with nothing down. Paul is extremely nice and the only person I go to. He's the best !! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Kiana, thank you for choosing JM Lexus again and for sharing your wonderful experience with Paul! We look forward to working with you in the future!

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Steve was absolutely amazing!

Steve was absolutely amazing! Very patient and knowledgeable he made the process so smooth and easy just love him.

Steve was absolutely amazing!

Steve was absolutely amazing! Very patient and knowledgeable he made the process so smooth and easy just love him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear Steve made your experience smooth and enjoyable. Thank you for choosing JM Lexus! We will pass along your kind words.

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My Sales rep Jorge cano Zavala was very informative ,

My Sales rep Jorge cano Zavala was very informative , patience and very honest person. I told what I don’t want he understood and never force any thing on me. After I got home I realize I was not happy with the color gray. I called him he said no problem. I went back on Sunday the next day and he put me into exactly what I like. I am very happy now. Love my Lexus. Love Jorge Cano Zavala.

My Sales rep Jorge cano Zavala was very informative ,

My Sales rep Jorge cano Zavala was very informative , patience and very honest person. I told what I don’t want he understood and never force any thing on me. After I got home I realize I was not happy with the color gray. I called him he said no problem. I went back on Sunday the next day and he put me into exactly what I like. I am very happy now. Love my Lexus. Love Jorge Cano Zavala.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear you had such a positive experience with Jorge and the team at JM Lexus! The team will be sure to pass along your praise. Hope you love your new ride!

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The experience was outstanding, particularly due to

The experience was outstanding, particularly due to Francisco, who is an excellent member of the JM Lexus team. It was exceptional from beginning to end.

The experience was outstanding, particularly due to

The experience was outstanding, particularly due to Francisco, who is an excellent member of the JM Lexus team. It was exceptional from beginning to end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a fantastic experience working with Francisco. Thanks for choosing JM Lexus!

Consumer response

The dealership overall experience was outstanding, particularly due to Francisco, who is an excellent member of the JM Lexus team. It was exceptional from beginning to end.

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Excellent service and they maybe the process very simple.

Excellent service and they maybe the process very simple. Great buying experience and love my new car!

Excellent service and they maybe the process very simple.

Excellent service and they maybe the process very simple. Great buying experience and love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congratulations on the new car. We're so glad the JM Lexus team made the process simple and straightforward. Enjoy the ride and see you next time!

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Another car bought and another top tier experience.

Another car bought and another top tier experience. Dario makes the car purchasing experience amazing. From start to finish my experience felt personalized and handled with the up most care. I am looking forward to my continued business with Dario and JM LEXUS. #Anotherone

Another car bought and another top tier experience.

Another car bought and another top tier experience. Dario makes the car purchasing experience amazing. From start to finish my experience felt personalized and handled with the up most care. I am looking forward to my continued business with Dario and JM LEXUS. #Anotherone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Natasha - We are grateful for your continued business and are thrilled to hear that Dario always takes such good care of you. Thank you for choosing JM Lexus and for sharing your five-star review! Congratulations on your new purchase!

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Yajaira was very knowable and very competent and very

Yajaira was very knowable and very competent and very smart. She knows her cars and will hook you up with the best car for you!!! Go see Yajaira first and don't waste your time with time with other car companies. And she will give you the best price in Florida with a smile Don't waste your time with anyone else

Yajaira was very knowable and very competent and very

Yajaira was very knowable and very competent and very smart. She knows her cars and will hook you up with the best car for you!!! Go see Yajaira first and don't waste your time with time with other car companies. And she will give you the best price in Florida with a smile Don't waste your time with anyone else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Robert, thank you for sharing your positive feedback about Yajaira! We're delighted to hear she made your experience at JM Lexus so enjoyable. Enjoy your new car!

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It was a pleasure working with Paul.

It was a pleasure working with Paul. He was very knowledgeable and made my experience memorable. I highly recommend Paul if you are looking to purchase a vehicle.

It was a pleasure working with Paul.

It was a pleasure working with Paul. He was very knowledgeable and made my experience memorable. I highly recommend Paul if you are looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Shavon, we are thrilled to hear Paul made your experience so fantastic. Thank you for choosing JM Lexus and recommending Paul!

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J M Lexus is always professional and nice as are the

J M Lexus is always professional and nice as are the ladies in the collision center

J M Lexus is always professional and nice as are the

J M Lexus is always professional and nice as are the ladies in the collision center

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for recognizing our team for their premier customer service! See you next time at JM Lexus!

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