Reviews
Jonathan was the consummate professional!
Jonathan was the consummate professional! Courteous, patient, knowledgeable, and an asset to Lexus! I would highly recommend his services to anyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Jonathan and sharing your thoughtful review! We hope to see you again at JM Lexus!
Jonathon made the process of buying a new car wonderful.
Jonathon made the process of buying a new car wonderful. He was knowledgeable and answered all my questions. I loved my previous IS 350 and now I love my new IS350 F Sport. He was tremendous. Thank You Jonathan
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear Jonathon made your car-buying experience smooth and enjoyable! Thank you for choosing JM Lexus, and congrats on your new IS 350 F Sport!
Daniel provided outstanding service.
Daniel provided outstanding service. The vehicle was fully repaired and ready to go as he advised. We are very happy with the service he provided.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad Daniel took such great care of you and ensured everything went smoothly! Thank you from all of us at JM Lexus.
Doniya made leasing a new car a pleasant experience.
Doniya made leasing a new car a pleasant experience. The process was smooth without any salepitch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5-star review of JM Lexus, Caro! We're so glad our team ensured a pleasant leasing experience. Enjoy the ride!
The super hero of car dealerships.
The super hero of car dealerships. It was impressive to see how everything worked and the volume of vehicles they sold and the way they handled things it was obvious why they sold so many. This should be the benchmark Lexus goes for with dealerships.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your glowing review, Josh! We’re thrilled to be considered the superhero of car dealerships, and we’re proud that our efficiency and success were evident during your visit. We’ll see you next time at JM Lexus!
Dan Phillips was incredible he helped me find an amazing
Dan Phillips was incredible he helped me find an amazing deal and a beautiful car. I highly recommend him!!! Great customer service!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Angela, thank you for sharing your 5-star review of Dan's outstanding service at JM Lexus! We hope to see you again down the road!
Francisco made my car buying experience a very pleasant
Francisco made my car buying experience a very pleasant one. Francisco made me feel that he went above and beyond to ensure my happiness with the whole ordeal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing JM Lexus and sharing your glowing review of Francisco! It makes our day to hear he went above and beyond to ensure you were perfectly taken care of. Drive safely in your new car!
What an awesome buying experience.
What an awesome buying experience. Dario set our high expectations for car shopping upfront, explaining JM Lexus' process of transparency, efficiency, best price upfront and customer satisfaction. He then listened to our car search requirements...model type, color preference, new vs certified pre-owned, etc. In no time flat (actually a couple hours but the process was smooth and the time for such a major purchase seemed to go quickly) we had chosen the perfect vehicle, registered and paid for the vehicle...and made a new friend in Dario.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your perfect new car! We are so grateful that Dario took such fantastic care of you while making your shopping experience smooth and enjoyable. It's been a pleasure to work with you at JM Lexus!
The wait was too long,slow communicating the service guy
The wait was too long,slow communicating the service guy was very cold did the minimum.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you bringing your negative experience to my attention. I will discuss your review with my team so we can take steps to improve, and in the meantime, we invite you to reach out at your earliest convenience at marketing@jmlexus.com.
JM Lexus came and dropped off a loaner car and took my
JM Lexus came and dropped off a loaner car and took my car for standard maintenance and service. They completed my service on my vehicle and returned my car clean. Very happy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad you had a stellar experience with our team at JM Lexus! Thank you for sharing your positive feedback. Take care!