Skip to main content

JM Lexus

(9,654 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,654 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

Want to share your experience with this dealership?

Write a review

Check in for service was quick and friendly.

Check in for service was quick and friendly. Comfortable lounge while waiting for my vehicle, which was ready earlier than expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love to hear that your experience was a quick and comfortable one. Thank you for choosing JM Lexus and sharing your support with our team!

I thank Paul Mompremier for his patience and excellent

I thank Paul Mompremier for his patience and excellent service in my purchase process on 9-14-2025. He checked all the boxes as to the pros to the Lexus NX350H and all the workings of the SUV that I need for a safe and comfortable ride. I left your Margate property with a BIG smile, thank you Paul and thank you Lexus. Laura

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Laura, thank you for sharing your experience with Paul! We are thrilled that you're happy with your Lexus NX 350h. Enjoy the ride! See you next time at JM Lexus!

Tim Spellman was a great help.

Tim Spellman was a great help. He made buying my new Lexus a pleasure. Would recommend him to anyone who wants a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Tim and the team at JM Lexus! Enjoy your new ride!

Consumer response

Look forward to dealing with the JMLexus organization in the future.

The service was excellent.

The service was excellent. Received a loaner car for the day and enjoyed every aspect of the one-year service policy that was provided to my Lexus NX.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Bob, we are so glad you were pleased with the service and loaner car experience! Thank you for choosing JM Lexus and for sharing your feedback. See you next time!

Mr. McNeeely was a pleasure to deal with. Very

Mr. McNeeely was a pleasure to deal with. Very informative. It was a smooth transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review JM Lexus. We're happy to have you as a customer.

I recently had a great experience at JM Lexus thanks to

I recently had a great experience at JM Lexus thanks to Dan Phillips. He really listened to what I was looking for and helped me get the car I was looking for (2025 IS 350). Dan was patient, professional, and never pushy. Highly recommend working with Dan if you're looking for a new or used Lexus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jermaine, we're glad Dan made your experience so smooth and enjoyable at JM Lexus! Congratulations on your 2025 Lexus IS 350, and thank you for choosing JM Lexus!

JM Lexus has great customer service, always informative.

JM Lexus has great customer service, always informative. Xavier Allen was very nice and took care of me from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are glad Xavier took such good care of you! Thank you for choosing JM Lexus and for sharing your feedback. Safe travels!

3rd car purchased at JM Lexus and once again great

3rd car purchased at JM Lexus and once again great experience, perfect service and most of all dealership's transparency and fairness of pricing is very refreshing, especially comparing to most dealerships which are making up ridiculous, hidden charges and overpriced service plans. In addition, I was offered most trade in price than any other competitor! Entire experience took an hour, and I drove away in a new ride. Special thanks to Dario - amazing sales person, great knowledge of cars and very customer service oriented person!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us! We truly appreciate your loyalty and trust in our team. We're grateful to have you on board as a part of the JM Lexus family, and we hope to serve you for many more years! We will be sure to pass along your kudos to Dario!

The service is very good, they explain everything clearly

The service is very good, they explain everything clearly and are very trustworthy. We highly recommend! Thanks, Yajaira Penchev.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting Yajaira's clear and trustworthy service! We truly appreciate your recommendation and look forward to welcoming you back to JM Lexus. Safe travels!

Shedrick Anderson was Professional , Helpful and Quick to

Shedrick Anderson was Professional , Helpful and Quick to understand are problem which He quickly resolved . The Service Team was great in returning our NX 350 with the issue resolved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear Shedrick and our team provided such efficient and professional service! Thank you for choosing JM Lexus and for sharing your experience. Safe travels ahead!