Reviews
Check in for service was quick and friendly.
Check in for service was quick and friendly. Comfortable lounge while waiting for my vehicle, which was ready earlier than expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear that your experience was a quick and comfortable one. Thank you for choosing JM Lexus and sharing your support with our team!
I thank Paul Mompremier for his patience and excellent
I thank Paul Mompremier for his patience and excellent service in my purchase process on 9-14-2025. He checked all the boxes as to the pros to the Lexus NX350H and all the workings of the SUV that I need for a safe and comfortable ride. I left your Margate property with a BIG smile, thank you Paul and thank you Lexus. Laura
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Laura, thank you for sharing your experience with Paul! We are thrilled that you're happy with your Lexus NX 350h. Enjoy the ride! See you next time at JM Lexus!
Tim Spellman was a great help.
Tim Spellman was a great help. He made buying my new Lexus a pleasure. Would recommend him to anyone who wants a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Tim and the team at JM Lexus! Enjoy your new ride!
Look forward to dealing with the JMLexus organization in the future.
The service was excellent.
The service was excellent. Received a loaner car for the day and enjoyed every aspect of the one-year service policy that was provided to my Lexus NX.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bob, we are so glad you were pleased with the service and loaner car experience! Thank you for choosing JM Lexus and for sharing your feedback. See you next time!
Mr. McNeeely was a pleasure to deal with. Very
Mr. McNeeely was a pleasure to deal with. Very informative. It was a smooth transaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review JM Lexus. We're happy to have you as a customer.
I recently had a great experience at JM Lexus thanks to
I recently had a great experience at JM Lexus thanks to Dan Phillips. He really listened to what I was looking for and helped me get the car I was looking for (2025 IS 350). Dan was patient, professional, and never pushy. Highly recommend working with Dan if you're looking for a new or used Lexus!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jermaine, we're glad Dan made your experience so smooth and enjoyable at JM Lexus! Congratulations on your 2025 Lexus IS 350, and thank you for choosing JM Lexus!
JM Lexus has great customer service, always informative.
JM Lexus has great customer service, always informative. Xavier Allen was very nice and took care of me from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad Xavier took such good care of you! Thank you for choosing JM Lexus and for sharing your feedback. Safe travels!
3rd car purchased at JM Lexus and once again great
3rd car purchased at JM Lexus and once again great experience, perfect service and most of all dealership's transparency and fairness of pricing is very refreshing, especially comparing to most dealerships which are making up ridiculous, hidden charges and overpriced service plans. In addition, I was offered most trade in price than any other competitor! Entire experience took an hour, and I drove away in a new ride. Special thanks to Dario - amazing sales person, great knowledge of cars and very customer service oriented person!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback with us! We truly appreciate your loyalty and trust in our team. We're grateful to have you on board as a part of the JM Lexus family, and we hope to serve you for many more years! We will be sure to pass along your kudos to Dario!
The service is very good, they explain everything clearly
The service is very good, they explain everything clearly and are very trustworthy. We highly recommend! Thanks, Yajaira Penchev.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for highlighting Yajaira's clear and trustworthy service! We truly appreciate your recommendation and look forward to welcoming you back to JM Lexus. Safe travels!
Shedrick Anderson was Professional , Helpful and Quick to
Shedrick Anderson was Professional , Helpful and Quick to understand are problem which He quickly resolved . The Service Team was great in returning our NX 350 with the issue resolved.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear Shedrick and our team provided such efficient and professional service! Thank you for choosing JM Lexus and for sharing your experience. Safe travels ahead!
